Steward (Substitute)

As a Steward (Substitute) at Loews Regency New York Hotel, your primary responsibilities include maintaining the cleanliness and sanitation of all food and beverage areas, operating dishwashing equipment, and ensuring proper storage of china and silverware. You'll also assist with event setups and breakdowns, proving essential support for our culinary team and enhancing guest experiences.

To qualify for the Steward (Substitute) position at Loews Regency New York Hotel, candidates should have a high school diploma or equivalent, the ability to understand basic English, and should be capable of lifting up to 50 lbs. repetitively. Previous experience with dishwashing equipment and a flexible schedule to include weekends and holidays are also preferred.

While prior experience is beneficial, it is not necessarily required for the Steward (Substitute) role at Loews Regency New York Hotel. A willingness to learn, ability to work as part of a team, and a strong work ethic are highly valued. Training will be provided to familiarize you with our high standards of service and cleaning.

As a Steward (Substitute) at Loews Regency New York Hotel, you'll be part of a flexible schedule that may include working on weekends and holidays. The shifts are generally eight hours long, requiring an ability to stand, bend, and stoop throughout your shift. This flexibility allows you to manage your personal commitments alongside your work responsibilities.

In the role of Steward (Substitute) at Loews Regency New York Hotel, your work directly impacts guest satisfaction. By maintaining cleanliness, ensuring proper hygiene in food preparation areas, and efficiently managing service ware, you help uphold the hotel's reputation for luxury and excellence. Your contributions are essential to delivering a memorable dining experience for every guest.

During your interview, emphasize the importance of cleanliness and sanitation in food and beverage service, discussing how this role ensures safety and hygiene. Highlight your readiness to contribute to the team's efforts to provide an exceptional guest experience.

In your response, demonstrate problem-solving skills by explaining that you would first assess the situation and notify your supervisor immediately. Stress your commitment to maintaining service efficiency and the importance of reporting issues before they impact guest satisfaction.

Discuss the importance of adhering to cleanliness and food safety regulations such as proper sanitation practices, safe use of cleaning chemicals, and safe handling of dishwashing equipment. Mention your understanding of emergency procedures in case of accidents.

Explain your ability to remain organized and focused, prioritizing tasks based on urgency and hotel needs. Highlight your teamwork skills, as communication with colleagues can help ensure all responsibilities are met efficiently despite time constraints.

Share your thoughts on how teamwork is vital in a hotel environment. Mention that collaboration and communication with kitchen staff and fellow Stewards enhance service quality, ensuring every detail is perfect for our guests.

Use a specific example from past experience, if possible, detailing your cleaning process and adherence to sanitation standards. Discuss your attention to detail and how you would consistently check your work to maintain high standards.

Talk about any previous experience you have with dishwashing machines and other relevant equipment. If you lack direct experience, express your willingness and capability to learn quickly, emphasizing your attention to detail in ensuring proper sanitation.

Emphasize your ability to communicate openly and professionally, stating that you'd seek to resolve misunderstandings quickly by discussing the issue directly with the colleague. Highlight the importance of maintaining a positive work environment for the benefit of the team and guests.

Share your passion for teamwork, service excellence, and being part of a hospitality environment. You can mention your enjoyment in ensuring that everything runs smoothly behind the scenes to create memorable experiences for guests.

Discuss your ambitions in the hospitality industry, emphasizing how starting as a Steward at Loews Regency New York Hotel allows you to gain essential skills and experience in a high-end environment. Express your desire to explore future opportunities within the hotel.