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Customer Service

Job Title: Customer Service RepresentativeEmployer: Lowe’sJob Description:As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations.Key Responsibilities:- Greet and assist customers with inquiries and product information.- Resolve customer issues and complaints in a timely and professional manner.- Process returns, exchanges, and refunds.- Assist customers with locating products and providing recommendations.- Maintain a clean and organized customer service area.- Follow all store policies and procedures, including safety protocols.- Collaborate with team members to enhance the customer experience.Qualifications:- High school diploma or equivalent.- Previous customer service experience preferred.- Strong communication and problem-solving skills.- Ability to handle transactions accurately and efficiently.- Basic computer skills and familiarity with customer service software.- Ability to stand for extended periods and lift up to 25 pounds.- Friendly and approachable demeanor.
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CEO of Lowe's Home Improvement
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Marvin Ellison
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Average salary estimate

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$17 / HOURLY (est.)
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$16
$18

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Lowe's Home Improvement is an American retail company headquartered in Mooresville, North Carolina. We specialize in home improvement and operate 2,181 home improvement and hardware stores in North America.

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Full-time, on-site
DATE POSTED
November 20, 2024

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