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Trainer and Developer

About Lyra Health


Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, nearly 20 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.


Lyra Health Singapore are seeking a dynamic and experienced Trainer & Content Developer to join our team. This role is ideal for a mental health professional with strong facilitation skills and a passion for organisational development. The successful candidate will be responsible for delivering psychosocial training sessions, supporting teams through change, and developing engaging, research-informed content to enhance our training offerings. If you're looking to make a meaningful impact in both individual and organisational wellbeing, we’d love to hear from you.


Training / Group Session facilitations:

• Responsible for delivering Lyra’s training to clients (primarily psychosocial)

• Will be responsible for trainings that require psychological skill-set and expertise as well as organisational development and culture related skills.

• Provide group Emotional Impact Sessions (e.g. debriefing, containment and problem solving / directing a way forward around organisational change, restructure, retrenchment, loss, discord etc.)

• Facilitate team Realignment sessions for groups in discord or going through challenges

• Conduct assessment interviews for Team Audits

• Assist with short psychoeducation sessions where needed

• Provide ad hoc counselling-related support to clinical teams on occasion


Content Development:

• Develop new engaging training content and refresh older training content for Lyra (research current information and up to date best practice)

• Develop updates to existing Training Content where necessary


Data management and Reporting:

• Collect and record Event details (registers, customer feedback, service impact)

• Compile reports for events where appropriate, provide recommendations where needed


Minimum level of experience required:

• Professional Degree in Social Sciences with Counselling Qualification (e.g. Psychologist, Social Worker, Registered Counsellor, Coach)

• Currently registered with relevant Professional board

• 2-3 years’ experience in Training and/or Counselling (ideally within EAP or corporate environments)

• If experience is lacking, candidate will be considered if he or she can demonstrate proficiency in both Training and Counselling

• Experience in developing content for Training purposes, or able to demonstrate proficiency in content development (primarily psychosocial)


Minimum skillset required:

• Bi-lingual: Ideally Mandarin and English (required)

• Professionalism, maturity and excellent customer-facing manner

• Sound time management and personal calendar management

• Able to work independently and proactively, strong work ethic

• Sound understanding of psychosocial constructs and able to explain these effectively

• Ability to research and curate up to date information and best practice in psychosocial fields

• Strong communicator and confident presenter

•Administrative competence (data, documents and emails)


Due to remote/ hybrid working environment, stable and reliable internet connection is needed.

Access to transport and ability to travel required on occasion.


"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.


By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."

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What You Should Know About Trainer and Developer, Lyra Health

At Lyra Health, we're on a mission to transform mental health care through technology, and we're looking for an enthusiastic Trainer and Developer to join our Singapore team. If you’re a mental health professional who thrives in dynamic environments and enjoys turning complex ideas into engaging content, this position could be perfect for you. Your primary role will involve delivering impactful psychosocial training sessions that empower teams through organizational change and create a healthier workplace culture. You’ll harness your strong facilitation skills to lead Emotional Impact Sessions, helping teams navigate challenges such as restructuring and loss. Creating and refreshing training content will also be a significant part of your responsibilities, ensuring that our materials reflect the latest research and best practices in the field. We’re looking for someone who not only understands psychosocial principles but can communicate them effectively. Your experience in training or counseling, especially in corporate settings, will make you a valuable asset to our team. As a Trainer and Developer at Lyra Health, your work will directly contribute to enhancing the wellbeing of employees across various industries, including partners like Morgan Stanley and Uber. If you’re eager to make a meaningful impact in the realm of mental health, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Trainer and Developer Role at Lyra Health
What are the responsibilities of a Trainer and Developer at Lyra Health?

As a Trainer and Developer at Lyra Health, your core responsibilities include delivering psychosocial training sessions to clients, facilitating team realignment sessions, and conducting assessments for team audits. You'll also be involved in creating engaging training content and refreshing existing materials to align with current best practices, all while ensuring a positive impact on organizational well-being.

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What qualifications are needed for the Trainer and Developer position at Lyra Health?

To qualify for the Trainer and Developer role at Lyra Health, candidates should possess a Professional Degree in Social Sciences, along with counseling qualifications such as a psychologist, social worker, or registered counselor. In addition, having 2-3 years of experience in training or counseling, preferably in corporate settings, is essential. Proficiency in content development focused on psychosocial themes is also highly valued.

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What skills are essential for the Trainer and Developer role at Lyra Health?

Key skills for the Trainer and Developer position at Lyra Health include excellent communication abilities, strong facilitation and presentation skills, professionalism, and maturity. Candidates should also have solid time management skills, a deep understanding of psychosocial constructs, and the ability to research and curate up-to-date information in the field.

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Is the Trainer and Developer position at Lyra Health remote or in-person?

The Trainer and Developer position at Lyra Health operates in a remote/hybrid work environment. This means that while you'll have the flexibility to work from home, access to reliable internet and transportation for occasional travel is necessary to facilitate in-person training sessions and workshops.

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What kind of impact can a Trainer and Developer have at Lyra Health?

In the role of Trainer and Developer at Lyra Health, you have the opportunity to significantly impact organizational and individual well-being. By delivering effective training and content that educates teams on mental health and psychosocial principles, you'll help foster healthier workplaces and support employees through challenges, enhancing their overall emotional health.

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Common Interview Questions for Trainer and Developer
Can you describe your experience in delivering training sessions related to psychosocial topics?

It’s important to provide examples of specific training sessions you’ve led, what methodologies you used, and how participants responded. Discuss any feedback you received and how it improved your subsequent training sessions.

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How do you develop content for training programs? Can you walk us through your process?

Share your approach to researching and creating training content. Explain how you ensure it is evidence-based and engaging, such as incorporating learner feedback or keeping up with new findings in the psychosocial field.

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Describe a challenge you faced in a training session and how you handled it.

Discuss a specific scenario, focusing on your thought process during the challenge and the steps you took to overcome it. Highlight the outcomes and any learnings that benefited your future sessions.

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What strategies do you use to engage participants during training?

It's beneficial to mention interactive techniques, such as group discussions, role-playing, or using multimedia resources, to ensure participation and enhance learning. Providing examples will illustrate your effectiveness.

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How would you assess the effectiveness of a training program?

Discuss metrics you would consider—like participant feedback, behavioral changes, and performance improvement post-training. Emphasize the importance of ongoing evaluations for refining future training.

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How do you stay current with developments in mental health and psychosocial practices?

Highlight resources you utilize, such as recent research articles, professional networks, or conferences. Showing ongoing professional development will demonstrate your commitment to the field.

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What makes you passionate about facilitating psychosocial training?

Share your personal motivations, such as a desire to improve the mental health landscape or the satisfaction of witnessing team transformations as they engage with your training.

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Can you explain a psychosocial concept and how you would teach it to others?

Choose a concept, describe it clearly, and explain your teaching approach, perhaps through relatable examples or hands-on activities, to showcase your ability to simplify complex ideas.

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How do you handle difficult participants in training sessions?

Discuss techniques for addressing challenging behavior, such as active listening and validating their concerns while steering the session's focus back to the overarching goals.

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What role do you believe psychological principles play in organizational development?

Articulate your understanding of how psychological constructs can enhance workplace culture, improve team dynamics, and foster employee well-being, creating healthier organizational environments.

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Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 15 million people worldwide. The company offers a full spectrum of care offerings, from preventive to severe.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Feedback Forward
Fast-Paced
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Equity
Maternity Leave
Paternity Leave
Some Meals Provided
Snacks
Social Gatherings
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 17, 2025

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