R&P Program Officer - Training

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY:

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks a Program Officer who will be part to Initial Resettlement Team. The Initial Resettlement team is a dynamic team responsible for overseeing all activities related to the preparation for refugees’ arrival in the United States, and the initial welcoming services provided thereafter.  Program Officers at the home office provide leadership and support to World Relief’s initial resettlement programming in offices across the country. A successful candidate will be collaborative, an excellent listener, technical writer, able to analyze and synthesize data, and able to make recommendations based on analysis. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Support R&P program excellence in up to 8 World Relief domestic offices in the program officer’s portfolio 
• Work closely with field resettlement directors and managers to assess and support implementation of program outcomes in day-to-day activities 
• Responsible for onsite and remote monitoring and evaluation of compliance for R&P program requirements and outcomes for assigned offices 
• Responsible for drafting written reports based upon findings and review of individual offices within specified timeframe. 
• Report program strengths and weaknesses to Initial Resettlement Manager and strategize on next steps, maintaining records and measuring progress in program outcomes 
• Collaborate with team members to revise program procedures, tools, and methodologies as required   
• Serve as the primary contact/resource person for training for the network. Develop and maintain expertise in effective practices for training development, implementation, and evaluation.   
• Develop new training content, review and revise existing trainings to lead to effective trainings that can attain the desired outcomes.
• Facilitate and/or provide training as necessary, through a variety of communication methods, including telephone and webinars.
• Responsible for monitoring completion of online training in accordance with WR’s Standardized Training Plan for new staff.
• Responsible for creating and implementing annual R&P training plan, with support from the US Training Manager.
• Assist with additional program requirements, which may include annual and quarterly reports, as well as annual grant proposal   
• Domestic travel by air up to 6 weeks out of the year 
• Assist with logistics for national level conference   
• Participate in special projects, as needed  

• Expertise in development and implementation of trainings using a variety of training methods. 
• Expertise in the requirements of the USRAP R&P Program.
• Monitoring and quality assurance background preferred 
• Ability to conduct basic data analysis 
• Ability to meaningfully contribute in a collaborative environment with team-members and US field staff 
• Strong inter-personal and written communication skills   
• Computer experience, including Microsoft products   
• Ability to handle sensitive situations with professionalism and confidentiality   
• Takes initiative; detail oriented; good follow-through; ability to work independently  

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Ability to communicate cross-culturally
• Completed Bachelor’s degree in Social Work is preferred, or other similar degrees or commensurate work experience. 
• Up to 25% domestic travel by air up to 6 weeks out of the year 

World Relief offers a competitive benefits package (25 hours + per week):

- Medical, Dental, Vision

- Offer 16 company Paid Holidays + 4 additional Personal days per year!

- Paid Sick and Vacation Time

- Paid Parental Leave (12 weeks for qualified employees)

- FSAs: Medical & Dependent Care, & Commuter Funding

- Supplemental Life Insurance (employee, spouse, and children)

- Critical Illness, Hospital Indemnity, and Accident insurance policies

- Legal Shield Insurance

World Relief pays 100% for eligible employees:

- Group Term Life (employee, spouse, and children)

- Long Term & Short-term Disability

- Accidental Death and Dismemberment (AD&D)

- Long Distance Travel Insurance

- Employee Assistance Program (EAP)

World Relief - Retirement:

- 401K & Roth

- WR matches up to 4%, then an additional quarter percent up to 10%

- Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. 

World Relief Discounts (Immediately Eligible):

- Verizon

- Pet Insurance through Nationwide

- Home and Auto insurance through Liberty Mutual

- Working Advantage Discount Program

- Active & Fit Gym Membership

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·         The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT: 

·         General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·         Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·         Year-end archiving activities involve repeated lifting and bending.

·         Physical, emotional and intellectual demands

·         Equipment used: Employee computer (desktop or laptop), printer, and copier.

·         All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.  

In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.