Mad City - Outside Sales Rep - Duluth, MN

As an Outside Sales Representative at Mad City Windows and Baths, your primary responsibilities will revolve around visiting customers in their homes to assess their home improvement needs. This role includes providing exceptional customer service, guiding clients through our offerings in replacement windows, doors, and remodeling services. You'll also manage pre-set appointments, which eliminates the hassle of cold calling, allowing you to focus on closing sales and building lasting relationships with homeowners.

To be successful as an Outside Sales Representative at Mad City Windows and Baths, candidates should have experience in in-home or business-to-consumer sales. We value attributes like self-motivation, a results-oriented mindset, and excellent customer service skills. Additionally, the ability to work flexible hours, including evenings and weekends, is essential. If you have a passion for sales and are eager to meet and exceed goals, you would be a great fit!

At Mad City Windows and Baths, Outside Sales Representatives can expect incredible earning potential. On average, an Outside Sales Rep can earn between $140K and $280K per year, with top performers making upwards of $450K! This is due to our generous commission structure, which is uncapped, allowing you to reap the benefits of your hard work directly.

Mad City Windows and Baths provides a robust benefits package for Outside Sales Representatives, which includes medical, dental, and vision insurance, along with short and long-term disability coverage. We also offer a 401k retirement plan with company matching, rewards for participation in wellness programs, paid vacation, holidays, and even company-sponsored trips to amazing locations, fostering a supportive and engaging work culture!

Mad City Windows and Baths has been recognized as a Certified Great Place to Work! This comes from our commitment to our employees and fostering a motivated and high-performing culture. With extensive training programs, a dedicated support system, and a focus on personal development, we ensure that every Outside Sales Representative can thrive in their career and enjoy a fulfilling work environment.

In your response, highlight your previous sales experiences, especially in similar environments where you had to assess customer needs and deliver tailored solutions. Discuss specific sales techniques you've used, how you built rapport with clients, and the outcomes of your efforts to showcase your results-oriented mindset.

Share your strategies for effective time management, such as setting daily goals, preparing for appointments in advance, and being flexible with unexpected changes. Emphasize your organizational skills and how you use tools or systems to prioritize leads and follow-ups.

Discuss your approach to building trust with customers, such as active listening to understand their needs, providing honest advice, and being transparent about pricing and services. Highlight the importance of follow-ups and maintaining communication to ensure customer satisfaction, suggesting how these strategies can help you excel at Mad City.

When addressing objections, focus on your ability to listen first and understand the customer's concerns. Share a specific example of a time you turned an objection into an opportunity by providing additional information or alternative solutions that reassured the customer, showcasing your persuasive skills.

Express your enthusiasm for Mad City's reputation in the industry, its growth trajectory, and the values that resonate with you, such as a people-first approach and commitment to providing excellent service. Explain how your career goals align with the opportunities available at Mad City.

Identify key performance indicators such as closing rates, customer satisfaction ratings, and average deal size. Explain how focusing on these metrics can ensure lasting success in the position and how you would use them to continuously improve your sales techniques.

Share a compelling story focusing on the specific actions you took to exceed your targets, such as strategizing, developing customer relationships, or utilizing innovative marketing techniques. Emphasize how these practices could benefit your role at Mad City.

Discuss techniques like setting personal goals, celebrating small victories, and maintaining a constructive mindset even during tough periods. Sharing your passion for sales and how you thrive in competitive environments can show your suitability for Mad City.

Mention ongoing education techniques such as attending workshops, seeking feedback from peers, or staying updated on industry trends. Emphasize your willingness to learn from both successes and failures to demonstrate your growth mindset.

Explain how you would research the leads given to you, prepare tailored pitches, and follow up timely to ensure you convert them into sales. Make a strong case for the importance of diligence and personalization in leveraging every lead effectively.