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Solutions Architect

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AZ, CA-excluding San Francisco, CO, CT, DC, FL, GA, IA, IL, IN, KS, MA, MD, ME, MI, MO, NE, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We are seeking an experienced Solutions Architect to join our Professional Services Solutions Architecture team. Your focus will be on solution design and stakeholder engagement to optimize integration processes and support scalable customer deployments. You will design and implement integration strategies, ensuring seamless interoperability between Mark43’s platform and various third-party systems. As a member of the Mark43 team, you’ll take ownership of integrations from start to finish and become a trusted knowledge resource for your teammates.

What You’ll Do

  • Design and maintain integration frameworks and API strategies.
  • Define best practices for system integrations, ensuring security and scalability.
  • Ensure compliance with government regulations.
  • Recommend middleware and API management platforms.
  • Collaborate with law enforcement agencies and other stakeholders to gather requirements and feedback.
  • Act as the primary contact for stakeholders, addressing their needs and concerns.
  • Work with engineering, product management, and customer success teams to align integration solutions with business needs.
  • Provide guidance on industry standards to optimize integration processes.
  • Technical Leadership & Best Practices
  • Guide teams on design principles and security considerations.
  • Promote collaboration and continuous learning.
  • Work with team members and partners to provide technical mentorship and thought leadership.
  • Refine integration processes and documentation.

 

What You’ll Need

  • Experience in solution architecture, enterprise integration, or SaaS platform design.
  • Ability to drive technical strategy and define best practices.
  • Strong problem-solving skills.
  • BS/BA technical degree.
  • Experience in API design, microservices architecture, and enterprise integration patterns.
  • Familiarity with middleware solutions and security frameworks.
  • Proficiency in API, SQL, XML, and JSON.
  • Understanding of Kubernetes and Linux systems.
  • Experience with public safety systems is a plus.
  • Excellent communication skills.
  • Experience working with cross-functional teams.
  • Ability to lead through influence.

 

Why Join Mark43?

  • Shape the future of public safety technology.
  • Influence high-impact architectural decisions.
  • Work in a mission-driven environment supporting law enforcement and emergency responders.
  • Be part of a collaborative and innovative team.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
 

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What You Should Know About Solutions Architect, Mark43

Are you ready to make a real impact in public safety technology? Mark43 is on the lookout for a talented Solutions Architect to join our dynamic Professional Services Solutions Architecture team! This remote position allows you to work from various locations while helping to design and implement innovative integration strategies that empower first responders and communities alike. At Mark43, we aim to improve the safety and quality of life through powerful and scalable software. As a Solutions Architect, you'll focus on optimizing integration processes and ensuring seamless interoperability with third-party systems. Your expertise in enterprise integration and SaaS platform design will drive technical strategy as you collaborate with law enforcement agencies and other stakeholders. Imagine the satisfaction of owning projects from start to finish, utilizing your skills in API design, microservices architecture, and SQL to refine integration processes that significantly support our mission-driven work. In this role, you'll not only enjoy the challenge of designing integration frameworks but also foster collaboration and continuous learning within the team. So if you have a passion for technology and public service, we'd love to have you at Mark43!

Frequently Asked Questions (FAQs) for Solutions Architect Role at Mark43
What are the responsibilities of a Solutions Architect at Mark43?

As a Solutions Architect at Mark43, your primary responsibilities will include designing and maintaining integration frameworks and API strategies, defining best practices for system integrations, and collaborating with stakeholders to gather requirements. You’ll act as the main point of contact for stakeholders, addressing their needs and ensuring compliance with government regulations. Your role will also involve providing technical leadership, mentoring teams, and continuously optimizing integration processes and documentation.

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What qualifications are needed to apply for the Solutions Architect position at Mark43?

To qualify for the Solutions Architect role at Mark43, candidates should possess a BS/BA technical degree along with experience in solution architecture, enterprise integration, or SaaS platform design. A strong background in API design, microservices architecture, and familiarity with middleware solutions and security frameworks is essential. Effective communication skills, problem-solving abilities, and experience working with cross-functional teams are also crucial to excel in this position.

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How does the Solutions Architect at Mark43 ensure seamless integration with third-party systems?

The Solutions Architect at Mark43 ensures seamless integration with third-party systems by designing effective integration strategies that promote interoperability. This involves utilizing best practices, recommending middleware and API management platforms, and working collaboratively with engineering, product management, and customer success teams to align integration solutions with overall business needs. Your expertise in JSON, XML, and APIs will be vital for optimizing these processes.

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What are the key skills that a Solutions Architect should possess at Mark43?

Essential skills for a Solutions Architect at Mark43 include experience in API design, microservices architecture, and enterprise integration patterns. A strong understanding of middleware solutions, security frameworks, and proficiency in SQL, Kubernetes, and Linux systems is also important. Additionally, strong communication skills and the ability to lead through influence are vital to guide teams effectively and ensure successful project implementations.

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What makes Mark43 a great place to work for Solutions Architects?

Mark43 is a fantastic place for Solutions Architects due to its mission-driven environment that supports public safety and emergency responders. You will have the opportunity to influence high-impact architectural decisions while being part of a collaborative and innovative team. The culture at Mark43 encourages continuous learning and offers a chance to shape the future of public safety technology.

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Common Interview Questions for Solutions Architect
Can you explain your experience with API design and integration?

In response to this question, highlight specific projects where you've successfully implemented API integrations. Discuss the technologies you used, any challenges you overcame, and how you ensured seamless interoperability between systems. This will showcase your expertise and problem-solving abilities.

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How do you approach defining best practices for integration strategies?

When answering this question, discuss how you would evaluate existing processes and identify areas for improvement. Emphasize the importance of collaboration with stakeholders and continuous learning, and include examples of best practices you've established in previous roles, focusing on security and scalability.

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Describe a time when you acted as a primary contact for stakeholders in a technical project.

Share a specific experience where effective communication and relationship-building were key to the project's success. Detail how you addressed stakeholders' concerns and ensured their requirements were met while maintaining project timelines.

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What strategies do you use for working with cross-functional teams?

Discuss your collaborative approach, such as regular check-ins or using tools for project management. Give examples of how these strategies foster communication and align team efforts toward common goals, especially during integrations or software launches.

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What role does security play in your integration processes?

Emphasize the significance of security in software solutions, particularly for public safety technologies. Provide examples of how you've implemented security measures into integration processes and how you've ensured compliance with relevant regulations.

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How do you handle difficult technical challenges during project implementation?

Discuss your problem-solving methodology, such as breaking down problems into smaller parts or consulting with team members for innovative solutions. Mention specific examples to illustrate your resilience and ability to adapt.

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Can you describe your experience with middleware solutions?

Share specific examples of middleware solutions you've worked with, your role in implementing them, and how they improved system integration and overall efficiency. This shows your familiarity with industry standard technologies and your technical depth.

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How do you mentor junior team members?

When answering this question, highlight your approach to mentorship, such as holding regular training sessions or one-on-one guidance. Provide examples of how your mentorship positively impacted team dynamics or individual growth.

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Why do you want to work at Mark43 as a Solutions Architect?

Express your alignment with Mark43’s mission and your passion for public safety technology. Discuss your excitement about the impact you could make in such a collaborative and innovative environment, and how your skills align with the company's goals.

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What are your thoughts on the future of public safety technology?

Share your insights on emerging trends, like the growth of IoT or AI in public safety. Discuss how these could influence solutions like Mark43's, showcasing your knowledge of the field and your strategic thinking.

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The Mark43 mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.

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DATE POSTED
April 19, 2025

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