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Marketing Operations & Analytics Manager

About Maven AGI

Maven AGI is an enterprise AI platform on a mission to unleash business artificial general intelligence (AGI), starting with customer service. Founded in July 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that deliver accurate, autonomous support at scale—enhancing customer experiences while reducing operational costs.

Our platform unifies fragmented systems, integrates knowledge and personalization sources, and enables intelligent actions—all without costly system changes. With recent advancements in Generative AI, we are redefining enterprise support to be smarter, faster, and more cost-effective.

Backed by a world-class team from Google, Meta, Amazon, and Stripe, and supported by executives and advisors from OpenAI, Google, and HubSpot, Maven AGI is transforming enterprise AI.

The Role

We are looking for a Marketing Operations & Analytics Manager to support our growing marketing team. This role is critical in ensuring our marketing programs are data-driven, efficient, and optimized for growth. You will own marketing systems, budget management, and performance analysis, helping the team scale effectively.

Key Responsibilities

  • Marketing Systems & Operations
    • Own and optimize HubSpot as our central marketing automation and CRM system.
    • Ensure seamless integration of marketing tech stack, working cross-functionally with RevOps and Sales.
    • Develop and maintain data governance, reporting, and workflows to improve efficiency.
  • Analytics & Performance Optimization
    • Track and analyze marketing performance across key channels (email, paid media, website, events, etc.).
    • Build dashboards and reporting frameworks to measure ROI, attribution, and funnel efficiency.
    • Identify trends and opportunities to optimize lead conversion and pipeline acceleration.
    • Support with marketing budget tracking
    • Support forecasting and scenario planning to inform leadership decisions.
  • Cross-Functional Collaboration
    • Work closely with demand generation, content, and events teams to ensure data-driven decision-making.
    • Partner with sales to enhance lead scoring, nurture campaigns, and pipeline insights.
    • Serve as a trusted advisor on marketing technology and operations best practices.

What We’re Looking For

  • 5+ years of experience in B2B SaaS marketing operations, analytics, or demand generation.
  • HubSpot expertise is a must—you can manage workflows, automation, reporting, and integrations.
  • Strong understanding of marketing analytics, attribution models, and performance tracking.
  • Experience with ROI analysis to inform spend optimization.
  • Exposure to multiple marketing disciplines (e.g., demand gen, ABM, events, content, paid media).
  • Analytical mindset with the ability to turn data into actionable insights.
  • Comfortable working in a fast-paced, high-growth environment.

Why Join Us?

  • Shape the AI conversation at a company backed by top industry leaders.
  • Be part of a high-growth startup where your work has a direct impact.
  • Work with a leadership team that values autonomy, creativity, and bold thinking.
  • Competitive salary, equity, and benefits package.

What We Offer

  • High-Impact Work in a Cutting-Edge Field –Be at the forefront of AI innovation, shaping the future of enterprise automation.
  • Competitive Compensation Package – Salary, benefits, and meaningful equity stakes.
  • Inclusive, Values-Driven Culture – A diverse and welcoming environment where everyone’s voice is heard.

Our Core Values:

  • Do right for our customers
  • We are data-driven
  • Be entrepreneurial
  • Strive to be better, together

Maven AGI is an equal opportunity employer that values diversity and is committed to fostering an environment where everyone feels included. Join us in transforming enterprise customer support.

What You Should Know About Marketing Operations & Analytics Manager, MavenAGI

At Maven AGI, we’re on an exciting journey to redefine customer service through our powerful enterprise AI platform, and we’re seeking a Marketing Operations & Analytics Manager to drive our mission forward. Imagine working alongside a stellar team of experts from Google, HubSpot, and Stripe, focusing on customer-centric solutions that leverage the latest in Generative AI technology. In this role, you'll be at the forefront of creating data-driven strategies that ensure our marketing initiatives operate efficiently and effectively. You'll own pivotal marketing systems like HubSpot, optimizing our central marketing automation and CRM functions, and collaborate with various teams to enhance lead scoring and campaign insights. You’ll have the opportunity to dive deep into analytics, tracking performance across email, paid media, and events while interpreting data to reveal insights that fuel our growth. Your expertise in nurturing good marketing practices will help us scale effectively while aligning marketing efforts directly with strategic goals. By being part of Maven AGI, you can shape the AI conversation and have a significant impact on transforming enterprise support which is not only smarter but also more cost-effective. Join us if you’re ready to take on the challenge of navigating a fast-paced environment with autonomy and creativity at a high-growth startup where every contribution matters.

Frequently Asked Questions (FAQs) for Marketing Operations & Analytics Manager Role at MavenAGI
What are the responsibilities of the Marketing Operations & Analytics Manager at Maven AGI?

The Marketing Operations & Analytics Manager at Maven AGI is responsible for owning and optimizing marketing systems, particularly HubSpot as our CRM and marketing automation tool. This includes ensuring seamless integration with our marketing tech stack and collaborating cross-functionally with various teams. Additionally, the role involves tracking and analyzing marketing performance, building reporting frameworks for ROI, and identifying trends to optimize lead conversion. Supporting marketing budget management and providing insights to inform leadership decisions is also a crucial part of the job.

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What qualifications do I need to apply for the Marketing Operations & Analytics Manager position at Maven AGI?

To be considered for the Marketing Operations & Analytics Manager role at Maven AGI, candidates should have at least 5 years of experience in B2B SaaS marketing operations or analytics. A strong expertise in HubSpot is essential, alongside a solid understanding of marketing analytics, attribution models, and performance tracking. Experience in ROI analysis and familiarity with multiple marketing disciplines, such as demand generation and paid media, is very beneficial for success in this position.

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How does the Marketing Operations & Analytics Manager contribute to the success of Maven AGI?

The Marketing Operations & Analytics Manager plays a vital role in ensuring that Maven AGI's marketing initiatives are data-driven, efficient, and poised for growth. By analyzing key performance metrics across various channels, the manager provides insights that aid in optimizing campaigns and improving lead conversion rates. Additionally, this position supports strategic decision-making through accurate budget tracking and analytics, enabling teams to align their efforts with business objectives effectively.

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What is the work environment like for the Marketing Operations & Analytics Manager at Maven AGI?

The work environment for a Marketing Operations & Analytics Manager at Maven AGI is dynamic, fast-paced, and collaborative. Employees thrive in a high-growth startup culture that values creativity and bold thinking. The company fosters an inclusive atmosphere where diverse perspectives are celebrated and every team member can make a significant impact in shaping enterprise AI solutions.

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What growth opportunities are available for the Marketing Operations & Analytics Manager at Maven AGI?

As a Marketing Operations & Analytics Manager at Maven AGI, there are numerous growth opportunities available due to the company’s commitment to innovation and professional development. Employees have the chance to advance their careers through hands-on experience in cutting-edge AI technology, networking with industry leaders, and contributing to pivotal marketing strategies that shape the future of customer support. The leadership team actively encourages personal and professional growth, making this a promising role for career advancement.

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Common Interview Questions for Marketing Operations & Analytics Manager
What strategies do you use to manage and optimize marketing campaigns?

To effectively manage and optimize marketing campaigns, I start with clear objectives and KPIs. Utilizing data analytics tools, I regularly track performance metrics and analyze ROI. Then, I adjust strategies based on data insights, creating a feedback loop that continuously enhances campaign effectiveness, ensuring alignment with company goals.

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How do you ensure seamless integration between different marketing tools?

Ensuring seamless integration between marketing tools involves thoroughly understanding each tool's functionalities and how they interact. I prioritize consistent communication with cross-functional teams and leverage APIs and integration platforms to streamline processes, periodically reviewing the setup to avoid discrepancies and maintain data integrity.

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Can you explain your experience with HubSpot and how it contributes to your effectiveness in marketing operations?

I have extensive experience managing HubSpot, where I oversee workflows, reporting, and integrations. My familiarity with HubSpot enables me to automate repetitive tasks, improve lead nurturing strategies, and provide actionable insights through reporting, ultimately driving campaign success and enhancing our marketing effectiveness.

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What do you find most challenging about marketing analytics, and how do you overcome it?

One of the biggest challenges in marketing analytics is dealing with data silos that make it difficult to obtain a comprehensive view of performance. To overcome this, I focus on integrating all data sources into a unified platform, ensuring that all teams have access to the same metrics which facilitates informed decision-making across departments.

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Describe a time you used data to improve a marketing campaign.

In a previous role, I analyzed email marketing metrics and identified patterns indicating lower engagement rates with certain audience segments. I adjusted the email content and targeting based on those insights, which led to a significant increase in click-through rates and overall conversion, showcasing how impactful data-driven decisions can be.

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How do you approach budget management in marketing operations?

In marketing operations, I approach budget management with a strategic mindset, starting by setting clear budgetary goals aligned with our marketing objectives. I monitor expenditures closely with regular forecasts, assess ROI for various initiatives, and make recommendations on reallocating funds to maximize resources effectively.

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What methods do you employ to enhance lead scoring?

To enhance lead scoring, I analyze historical data and identify key indicators of conversion that can be attributed to specific behavior or engagement. I also collaborate with the sales team to refine scoring criteria regularly, ensuring that we’re targeting leads most likely to convert based on real-time insights.

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How do you keep your knowledge up-to-date with the latest marketing trends?

I stay current with marketing trends by subscribing to industry publications, engaging in webinars, and participating in professional networks. Additionally, I often take online courses to deepen my skill set, striving to apply new knowledge directly to my work, ensuring that I contribute fresh ideas and innovative practices to the marketing team.

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What is your experience with performance tracking and reporting?

I have comprehensive experience with performance tracking using a variety of analytics tools. I establish key performance indicators aligned with strategic objectives, and I regularly compile and interpret reports that provide insights into campaign performance, helping the team make informed adjustments for improvement.

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Why do you believe data-driven marketing is essential for growth?

Data-driven marketing is essential for growth because it provides actionable insights that inform decision-making. By analyzing performance metrics, businesses can optimize their strategies, target the right audience effectively, and allocate resources efficiently. This approach minimizes risks and maximizes return on investment, ultimately driving sustainable growth.

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Full-time, remote
DATE POSTED
March 20, 2025

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