Cocktail Server - Park MGM

As a Cocktail Server at Park MGM, your main responsibilities include expertly serving food and drinks, crafting beautiful cocktails, and ensuring that each guest has a memorable experience. You'll also need to remain knowledgeable about our menu, assist guests with any inquiries, and perform opening and closing duties to keep your station organized and stocked.

To work as a Cocktail Server at Park MGM, you must be at least 21 years of age and have relevant experience as a cocktail and/or food server in a similar environment. Having a background in hospitality will definitely give you an edge in delivering exceptional service.

The starting pay rate for a Cocktail Server at Park MGM is $14.05 per hour, plus tips. This ensures that your hard work and dedication are rewarded in this fast-paced and vibrant workplace.

Cocktail Servers at Park MGM enjoy a variety of benefits, including free meals in our employee dining room, free parking on and off-shift, health and income protection benefits for eligible employees, along with opportunities for professional and personal development.

At Park MGM, we value our employees and support their growth through professional development programs and network groups. We’re committed to your success and offer wellness incentives for both physical and mental health, enabling you to thrive both personally and professionally.

Highlight your relevant experience in hospitality and customer service. Discuss specific scenarios where you've provided excellent service or managed difficult situations effectively, showing how these skills will be invaluable as a Cocktail Server at Park MGM.

Explain your approach to conflict resolution, focusing on active listening, empathy, and maintaining professionalism. Share a specific example of a time you successfully diffused a tense situation or addressed a guest’s concern.

Tell a story about an instance where you went above and beyond for a customer, emphasizing your proactive attitude, attention to detail, and commitment to creating a memorable experience, qualities essential for a Cocktail Server at Park MGM.

Discuss your understanding of cocktail presentation standards, sharing the techniques you use to ensure drinks are served perfectly. Mention how you stay organized and follow the establishment’s guidelines.

Express your enthusiasm for learning about the menu and drinks, mentioning how you regularly review information, participate in training sessions, and engage with peers to deepen your knowledge—important qualities for a Cocktail Server at Park MGM.

Highlight qualities such as strong communication skills, a friendly demeanor, and the ability to multitask efficiently in a fast-paced environment, aligning them with the attributes you'd bring to the Cocktail Server position at Park MGM.

Showcase your accountability by explaining how you would promptly acknowledge the error, apologize, and offer a solution to rectify it. This demonstrates your commitment to customer satisfaction—crucial for a role like Cocktail Server at Park MGM.

Discuss your passion for hospitality and the satisfaction you get from making guests happy. Share how a vibrant environment like Park MGM inspires you to excel and create memorable experiences.

Explain your approach to prioritizing tasks, staying organized, and using effective communication with guests. Share strategies you've used to manage high volume periods, which are common for a Cocktail Server at Park MGM.

Talk about your love for interaction with guests, the excitement of creating personalized experiences, and how being in a lively atmosphere like Park MGM makes each day rewarding and enjoyable.