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Area Manager

Responsibilities

Mission Linen Supply is currently looking for a Area Manager. The Area Manager is responsible for providing leadership to a team of Drivers (Route Sales and Service Representatives - RSSRs), ensuring unsurpassed customer satisfaction and pushing the depot and district to achieve operational goals. Must have Transportation Management Experience.

 

Area Manager base salary is $68,640 - $78,000 plus incentives. The starting salary is based on education, experience, other qualifications, and location of assignment. 

 

Qualified candidates will have excellent customer service skills, a strong business acumen and the ability to provide effective leadership. Requires a thorough understanding of the products and services provided by Mission, an excellent work ethic, a high level of organization, and computer literacy. Directs efforts designed to maximize new business accounts, further the penetration of existing accounts, and is responsible for account retention. Reports directly to the General Manager, District Manager, or Branch Manager.

 

We are seeking hard working, motivated, and energetic individuals to work for a great company! Mission’s culture provides employees a professional, safe and positive work environment with numerous opportunities for growth and success.

 

BENEFITS: If you are seeking full-time employment with full benefits including; health insurance (medical, dental, vision), a retirement savings program, paid time off (sick, holiday, vacation) and MORE apply today.

 

 

Qualifications

DUTIES AND RESPONSIBILITIES

  • Assigned to a specific market area with six to twelve RSSRs as direct reports.
  • Manages the daily activities of the RSSRs, including route check-in, route coverage, and route restructuring. Assists in the development of sales strategies and formulation of plans and policies concerning market area definition, product lines, merchandise quality, advertising, and pricing activities.
  • Works toward achievement of plant goals such as forecasted volume, account retention, and contract management.
  • Administers a recruitment and training program for RSSRs to include, initial orientation, product familiarity, knowledge of company policies and procedures, goals and objectives. Provides continuing education and training relating to account retention, planning, sales techniques and personal appearance.
  • Pursues market potential, follows-up, and closes sales with selected customers in coordinated efforts with the General Manager, Sales Representatives and RSSRs.
  • Will be required to take a physical agility test and have the ability to lift up to 50 lbs.

Overview

Mission Linen Supply is a family owned, privately held company, and a leading provider of products, services, and supplies to hospitality, medical, and industrial businesses. Founded in 1930 and headquartered in Santa Barbara, the company has grown from a one-man operation to a leading player in the linen rental and uniform business across five western states. Mission Linen Supply is widely recognized for its ability to understand, anticipate, and meet its customers ‘needs while providing environmentally friendly goods and services.

 

Mission Linen Supply is an Equal Opportunity Employer (EEO), Affirmative Action Plan (AAP), VEVRAA Protected Veterans, Federal Contractor and Worker with Disabilities employer. Mission Linen Supply is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, active duty wartime or campaign badge veteran or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Worker with Disabilities needing assistance applying please feel free to call HR Office at 805-730-3612.

 

To be considered for employment with Mission Linen Supply, you will need to apply online at missionlinen.com, select careers and apply for the position you are interested in.  We will review your qualifications and will contact you via email or phone if you are selected for an interview.

Average salary estimate

$73320 / YEARLY (est.)
min
max
$68640K
$78000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area Manager, Mission Linen Supply

Mission Linen Supply is searching for an enthusiastic and skilled Area Manager to join our team in Oxnard! In this dynamic role, you'll oversee a team of dedicated Route Sales and Service Representatives (RSSRs) to ensure top-notch customer satisfaction and help us achieve our operational goals. The Area Manager will leverage their Transportation Management experience to lead effectively, manage daily activities, and strategize on sales approaches and customer retention. We’re looking for a proactive individual who possesses excellent business acumen, customer service skills, and understands the products and services that make Mission Linen Supply a leader in our industry. This is more than just a job; it's a chance to be part of a company culture that values hard work, safety, and positive growth. With a competitive base salary ranging from $68,640 to $78,000, plus incentives, we reward dedication and excellence. If you're organized, computer literate, and ready to make an impact in a thriving environment, we want to hear from you! Enjoy the benefit of full-time employment, including health insurance, retirement savings, paid time off, and growth opportunities. Come and join a family-owned company that prides itself on its eco-friendly practices and commitment to exceptional service. Be a part of the Mission family where your efforts will drive success and innovation!

Frequently Asked Questions (FAQs) for Area Manager Role at Mission Linen Supply
What are the main responsibilities of an Area Manager at Mission Linen Supply?

As an Area Manager at Mission Linen Supply, your primary responsibilities include leading a team of Route Sales and Service Representatives (RSSRs), managing their daily activities, and ensuring customer satisfaction. You'll work on developing sales strategies, overseeing route check-ins, assisting in recruitment and training programs for the RSSRs, and collaborating with the General Manager and Sales Representatives to pursue and close sales opportunities.

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What qualifications do I need to become an Area Manager at Mission Linen Supply?

To qualify for the Area Manager position at Mission Linen Supply, candidates should possess Transportation Management experience, strong customer service skills, and a solid business acumen. A high level of organization and computer literacy is also essential, as well as the ability to lead and train a team effectively. Experience in sales and a commitment to customer satisfaction will greatly benefit applicants.

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What is the salary range for the Area Manager position at Mission Linen Supply?

The salary range for an Area Manager at Mission Linen Supply varies between $68,640 and $78,000 depending on factors like education, experience, and other qualifications. Additionally, this role comes with incentives that further enhance your earning potential as you drive success within your market area.

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What benefits are included for Area Managers at Mission Linen Supply?

Area Managers at Mission Linen Supply are offered a comprehensive benefits package, including health insurance (medical, dental, vision), a retirement savings program, and paid time off, which encompasses vacation, holidays, and sick leave. This robust benefit structure supports a work-life balance and encourages long-term career growth.

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How does Mission Linen Supply support the professional growth of Area Managers?

Mission Linen Supply is committed to the professional growth of Area Managers through training and development programs. These programs cover initial orientation, product knowledge, company policies, and personal development. Continuous education relating to sales techniques and account retention are also provided to ensure Area Managers can excel in their roles and advance within the company.

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Common Interview Questions for Area Manager
Can you describe your leadership style as an Area Manager?

When answering this question, it's important to highlight a collaborative and motivational leadership style. Share examples of how you effectively lead teams, boost morale, and facilitate communication. Illustrate your approach with past experiences that demonstrate your ability to inspire and guide your team toward achieving operational goals.

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How do you prioritize tasks when managing a team of Route Sales and Service Representatives?

To effectively prioritize tasks, consider explaining your approach to setting clear goals and deadlines for your team. Discuss how you assess and assign tasks based on urgency and impact on overall customer satisfaction. Providing examples of your organizational skills will strengthen your response and show your ability to handle multiple responsibilities.

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What strategies do you use to retain existing customers?

In your response, describe specific customer retention strategies such as personalized follow-ups, addressing concerns promptly, and utilizing feedback to improve service. Mention how collaboration with sales teams enhances your retention efforts and foster customer loyalty through exceptional service.

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How do you handle conflicts within your team?

Discuss your conflict resolution skills by illustrating your ability to listen actively, remain neutral, and facilitate open communication. Provide an example of a conflict you resolved effectively, emphasizing the positive outcome of addressing issues promptly for harmony and productivity within the team.

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What role does data play in your decision-making process as an Area Manager?

Emphasize the importance of data-driven decision-making. Discuss how you analyze customer feedback, sales metrics, and operational statistics to inform your strategies and make informed choices. Illustrate your ability to translate data into actionable insights that boost performance and enhance service delivery.

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What experience do you have with recruiting and training staff?

Share your past experiences in establishing recruitment processes and training programs tailored for similar roles, such as RSSRs. Highlight successful training methods you've implemented that have led to improved performance and retention rates, showcasing your capability in developing talent.

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Can you give an example of a successful sales strategy you've implemented?

Illustrate your answer by recounting a specific sales strategy you developed that led to increased sales or customer base. Discuss how you identified market opportunities, collaborated with your team, and measured the results to demonstrate the effectiveness of your approach.

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How do you ensure your team is motivated and engaged?

Explain your methods for fostering a motivational environment, such as setting achievable goals, recognizing achievements, and providing opportunities for professional development. Mention how regular feedback and open communication contribute to a motivated team.

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What are the biggest challenges you expect to face as an Area Manager?

Be candid about potential challenges, such as competition, maintaining customer satisfaction, and ensuring operational efficiency. Discuss how you plan to address these challenges, utilizing your skills and ensuring alignment with the company's objectives.

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How do you approach route management and optimization?

Detail your approach to route management, highlighting your use of technology and data analysis to optimize routes for efficiency. Discuss how you balance customer satisfaction with operational performance, ensuring timely deliveries while maximizing resources.

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A man with a mission transformed Mission Linen's business, from its start in 1930 as a one-man operation to an industry force of 50-plus facilities in California, Arizona, Texas, Oregon, and New Mexico. That man was company founder G.B. Page. Toda...

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DATE POSTED
April 20, 2025

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