Dining Server Full Time/Part Time

As a Dining Server at The Current South Shore, you will be responsible for taking meal orders, serving food, and ensuring a great dining experience for our residents. You'll learn about their dietary restrictions and preferences, assist in maintaining a clean dining area, and help with meal preparations and special events, all while adhering to safety and handling standards.

To qualify for the Dining Server position at The Current South Shore, a high school diploma is preferred, but a GED is acceptable. Ideally, you should possess at least one year of experience in fine dining hospitality or full-service senior living. Strong organizational skills, the ability to manage multiple tasks, and experience working with seniors are essential.

The Dining Server role at The Current South Shore is crucial to enhancing the overall resident experience. By providing excellent service, remembering personal preferences, and creating a welcoming environment, Dining Servers help foster a sense of community and belonging which is vital for our residents' well-being.

The Current South Shore offers flexible scheduling options for Dining Servers, with both full-time and part-time shifts available. This flexibility helps accommodate various lifestyles and commitments while ensuring that our residents always receive the attentive service they deserve.

Dining Servers at The Current South Shore enjoy a fantastic array of benefits, especially for full-time employees. This includes paid time off, medical, dental, and vision coverage, 401(k) retirement matching, employee assistance programs, and much more. We value our team members and strive to create a supportive work environment.

When addressing a resident's complaint about their meal, it's important to listen actively and empathetically. Acknowledge their concerns and thank them for bringing the issue to your attention. Apologize for any inconvenience and assure them that you will do your best to resolve it, whether it means offering a replacement meal or speaking to kitchen staff for special requests.

Managing multiple tasks efficiently during busy service requires good time management and prioritization skills. I would start by assessing the tasks at hand, such as taking orders and serving meals. I would focus on completing each task systematically while remaining adaptable to respond to residents' needs promptly, ensuring excellent service without sacrificing quality.

In my previous roles, I've had the opportunity to directly engage with elderly individuals, providing not just service but companionship. I understand their unique needs and preferences, and I enjoy creating joyful, memorable dining experiences, which is essential for fostering a positive community atmosphere.

Excellent customer service in a dining context means creating an inviting environment where every resident feels valued. It involves being attentive, friendly, and responsive to individual needs, whether that’s remembering a resident's favorite dish or accommodating dietary restrictions to ensure they enjoy their dining experience.

Ensuring food safety and hygiene involves following proper protocols at all times, such as maintaining cleanliness in the dining area, properly handling food items, and adhering to all health regulations. I make it a priority to wash hands before service and after handling food, and ensure that food is stored and served at the correct temperatures.

In a previous dining position, I encountered a situation where we were short-staffed during a major event. I stepped up by taking additional responsibilities and coordinated with team members to prioritize crucial tasks. We communicated constantly and supported each other, managing to keep the service smooth and ensuring that every resident had a wonderful experience.

Building rapport with residents starts with taking the time to learn their names, interests, and preferences. I would engage them in conversation during meals, ask about their day, and remember their favorite dishes. This personal connection not only enhances their dining experience but fosters a warm community atmosphere.

The most important quality for a Dining Server at The Current South Shore is empathy. A genuine understanding of our residents' needs and an eagerness to provide exceptional service are critical to creating a nurturing environment. This goes beyond just serving food; it’s about providing comfort and connection.

Prioritizing tasks involves first ensuring that all dining set-up is complete, such as arranging tables and preparing food items. I would then check in with kitchen staff to confirm that meal preparations are on schedule, followed by ensuring that all serving supplies are arranged properly. This structured approach helps streamline service.

I am passionate about making a positive impact in the lives of elderly individuals, and The Current South Shore's commitment to person-centric wellness resonates with me. I want to contribute to an environment where residents feel valued and cared for, and I believe my skills and experiences align perfectly with the values of this community.