Server Attendant

As a Server Attendant at Montage Deer Valley, your responsibilities will include assisting the server team, setting and resetting tables, pre-bussing and bussing during service, cleaning spills, and refilling guests' beverages. You'll be integral in maintaining a seamless dining experience and ensuring guests feel valued.

To qualify for the Server Attendant role at Montage Deer Valley, candidates should possess basic communication skills and have a passion for the food and beverage industry. Previous food and beverage experience is a plus, and you'll need to work a flexible schedule, including weekends and holidays.

Montage Deer Valley supports its Server Attendants by promoting a culture of growth and development. Associates enjoy benefits such as free meals, hotel discounts, ongoing community outreach events, and a commitment to a drug-free workplace. We believe in recognizing and valuing every individual's contribution.

Being a Server Attendant requires physical stamina—candidates should be able to stand for extended periods and lift up to 50 pounds regularly. Additionally, pushing and pulling food-serving equipment weighing up to 200 pounds is part of the job, ensuring you stay active while working.

At Montage Deer Valley, you can expect a collaborative and engaging team environment as a Server Attendant. Teamwork is essential to our success, and you'll work closely with fellow associates who share your passion for delivering outstanding service and creating memorable experiences.

In answering this question, share specific roles you've held, the types of establishments you've worked in, and highlight key responsibilities. Emphasize your passion for customer service and how your experiences have prepared you for the Server Attendant role.

To tackle this question, outline your strategies for effective time management and prioritization. Mention tools or techniques you use to stay organized, like creating a mental checklist of tasks, keeping constant communication with your team, and remaining calm under pressure.

Discuss your approach to service that focuses on guest engagement. Highlight your commitment to attentiveness, understanding guests’ needs, and creating WOW moments. Real-life anecdotes can make your answer more relatable and impactful.

Explain your conflict resolution skills by detailing how you would listen to the guest’s concerns, apologize sincerely, and offer a suitable solution. This shows potential employers your commitment to guest satisfaction and problem solving.

Express your belief that the most important quality is being personable and engaging. Back this up with examples of how you’ve successfully fostered relationships with guests in past roles, thereby creating a welcoming environment.

Detail your routine maintenance strategies, such as pre-bussing throughout the meal service, staying proactive in cleaning spills, and the importance of a tidy workspace. Employers appreciate candidates who understand the significance of hygiene in the dining experience.

Share a specific instance where collaboration was key. Whether during a busy service or a special event, illustrate how teamwork led to success and highlight your role within that dynamic.

Your motivation should resonate with the role. Speak from the heart about your love for providing exceptional service and creating memorable moments for guests. Describe how this passion translates into your daily work.

Demonstrate your multitasking skills by mentioning past experiences. Explain how you stay organized by prioritizing tasks and remain adaptable during busy times, which is essential for a Server Attendant.

This is your chance to show your enthusiasm for the company culture. Outline what drew you to Montage Deer Valley, such as their commitment to service excellence or employee development, and how you align with their values.