Job details

Service Technician - Retail

Company Description

Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

Job Description

The Service Technician reports to the Regional Property Manager with a dotted line to the Director of Maintenance and is responsible for completing tasks that ensure the shopping center meets the company's safety, appearance, and operational standards. Service Technicians respond quickly and courteously to tenants, customers, and the public with requests for maintenance service and take appropriate action to repair and restore service within the quality and time standards established for the shopping center. The Service Technician is responsible for complying with the company’s and shopping centers' operating and safety policies and procedures.

Qualifications

DUTIES AND RESPONSIBILITIES

Assist the Regional Property Manager and Director of Maintenance and perform assigned maintenance tasks promptly.
Consistently answer “24 Hour On-Call” emergency maintenance requests promptly.
Make vacant and available tenant spaces ready to assist in property leasing goals.
Report any maintenance problems to the Regional Property Manager and Director of Maintenance.
Participate and perform ongoing preventative maintenance and improvement plans.
Regularly inspect building and site elements and notify appropriate departments of conditions, deficiencies, and work required.
Work with local authorities, tenants, and other related businesses to ensure the efficient operation of the site and building.
Maintain an effective relationship with other departments and personnel, outside contractors, tenants, and visitors to the shopping center.
Complete and follow up on service requests to assure the highest quality customer satisfaction and perform all other duties as may be assigned.
Responsible for preparing portfolio shopping centers for any emergency situations, including Hurricanes or other storm events.
Responsible for responding to post-emergency needs of the shopping centers in the event of a Hurricane or other emergency.

REQUIREMENTS

Minimum two (2) years of operational experience in the shopping center.
EPA 608 – Universal certification required.
Strong mechanical and HVAC background is preferred.
Strong commitment to company goals and values.
Perform the tasks assigned in an orderly and timely manner.
Possess and continually improve technical skills in all areas of property maintenance.
Be committed to each associate's success as a team member.
Customer Service oriented.
General knowledge of all aspects of maintenance, repair, and service.
High School graduate: technical school preferred but not required.
Drug test, criminal/credit background check, and reliable transportation required.

Additional Information

Why you should join Morguard

At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals.

When you join Morguard, you join a strong and committed team and will have access to:

Employer Provided Medical Insurance Options
Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
Education Reimbursement Program
Dollar for dollar matching 401k Savings Plan with immediate vesting
Opportunity to live onsite within portfolio with our Employee Discount

*Morguard is an equal opportunity employer

+This job description is intended to describe the nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all responsibilities required of the job. Job descriptions may also be rewritten periodically to reflect any changes in the position’s duties.

Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Morguard participates in the E-Verify program to confirm eligibility to work in the United States.

PRIVACY

Average salary estimate

$50000 / YEARLY (est.)

min

max

$40000K

$60000K

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What You Should Know About Service Technician - Retail, Morguard

Join the dedicated team at Morguard as a Service Technician in our vibrant shopping center located at 970 N Congress Ave, Boynton Beach, FL. As a Service Technician, you'll play a pivotal role in maintaining our community’s operational standards and ensuring the safety and comfort of our tenants and visitors. Reporting directly to the Regional Property Manager and collaborating closely with the Director of Maintenance, your tasks will range from conducting regular inspections and executing preventative maintenance to promptly addressing emergency maintenance requests. Your expertise in HVAC and general maintenance will ensure that any vacant spaces are ready for leasing and that the shopping center remains an inviting environment. You'll also foster relationships with tenants, local businesses, and authorities to enhance the operational efficiency of our property. Moreover, Morguard prioritizes our employees, providing exceptional benefits, a supportive work culture, and opportunities for personal development. Your work-life balance matters to us, and we offer a range of time off and wellness initiatives to help you thrive. If you're a proactive, customer service-oriented technician with a commitment to excellence, we invite you to apply and help us keep our community looking its best!

Frequently Asked Questions (FAQs) for Service Technician - Retail Role at Morguard

What are the responsibilities of a Service Technician at Morguard?

As a Service Technician at Morguard, your primary responsibilities include addressing maintenance requests swiftly, conducting regular inspections, and performing essential maintenance tasks to uphold the shopping center's standards. You will also participate in preventative maintenance and work collaboratively with the Regional Property Manager and Director of Maintenance to ensure operational efficiency.