Associate, Human Resources, Shared Services

As an Associate in Human Resources at MUFG Investor Services, you will manage various operational HR tasks, including maintaining personnel records, answering queries through the 'Ask HR' inbox, and supporting both employees and managers with HR advice. You'll also be involved in the entire employee lifecycle, ranging from onboarding and offboarding to payroll administration and HR project participation.

To qualify for the Associate position in Human Resources at MUFG Investor Services, candidates should have a Bachelor’s degree in Human Resources or a related field. While it’s beneficial to be working towards a qualification in Human Resource Management, previous HR experience in a fast-paced organization is highly valued, along with proficiency in Microsoft Office 365.

At MUFG Investor Services, employee development is a core focus, especially for those in the HR Associate role. The company promotes continuous learning and development through various initiatives, offering access to resources, training, and opportunities to engage in impactful HR projects that foster skill enhancement.

The work environment for an Associate in Human Resources at MUFG Investor Services is dynamic and collaborative, promoting a culture of innovation and responsiveness. You will connect with various team members and engage in a culture that values communication, teamwork, and a commitment to providing excellent HR services.

Success in the Associate, Human Resources role at MUFG Investor Services requires a combination of strong communication skills, attention to detail, and problem-solving abilities. Being proactive, collaborative, and possessing excellent organizational skills are also crucial for managing HR duties effectively and maintaining the integrity of sensitive employee data.

When asked about HRIS systems, illustrate your experience by detailing which systems you have worked with, how you have maintained accurate personnel records, and any specific HR projects where you utilized HRIS effectively.

For this question, emphasize your awareness of confidentiality policies and your commitment to handling sensitive information responsibly. Share an example of how you’ve managed such data in previous roles while ensuring compliance with relevant regulations.

Discuss how you ensure accurate payroll processing by outlining your proactive approach to verifying data accuracy, maintaining thorough documentation, and double-checking information before finalizing payroll reports.

Explain that you would listen carefully to the employee's concern, assure them that you will find the correct information, and then either research the query or connect with a knowledgeable colleague to provide a timely and accurate response.

Provide a specific example that highlights your problem-solving skills. Explain the situation, your thought process, the actions you took to resolve it, and the result, showcasing your ability to navigate challenges effectively.

Detail any HR projects you've contributed to, such as policy updates or employee engagement initiatives. Explain your role clearly, the skills you utilized, and the project’s outcomes, proving your ability to impact HR positively.

Talk about your organizational skills and methods for prioritization, such as using to-do lists or project management tools. Share an example of how you effectively juggled competing deadlines in a past role.

Discuss current trends you've researched or observed, like remote work policies or employee wellness programs. Share your ideas on how organizations, such as MUFG Investor Services, could implement or adapt to these trends effectively.

Express your enthusiasm for joining MUFG Investor Services, focusing on the company’s commitment to innovation, diversity, and professional development. Relate your career goals to the opportunities available within the organization.

Emphasize the importance of clear and concise communication in HR. Share examples of how you adapt your communication style to different audiences and maintain open channels for feedback and discussions.