Pacific Bath - Field Promoter - Spokane, WA

As a Field Promoter at Pacific Bath, you'll be responsible for engaging with potential customers at Costco Wholesale stores, promoting high-quality KOHLER products. You'll generate and qualify leads, process appointments, and deliver exceptional customer service. This role truly requires you to be proactive and outgoing, as you'll be the face of our brand during various store shows and events.

For the Field Promoter position at Pacific Bath, retail sales or face-to-face sales experience is preferred. We’re looking for candidates who are naturally outgoing and have a demonstrated ability to engage with customers effectively. Reliable transportation is also essential, as the job entails regular travel to Costco locations.

Pacific Bath offers a competitive pay structure for Field Promoters that starts at a guaranteed base pay of $22/hr, with a potential full pay range of $22 to $28/hr, depending on performance. In addition to your base pay, there are performance-based bonuses available, which means you have control over your earning potential. It’s a fantastic opportunity to excel both personally and financially.

Pacific Bath is committed to your success, which is why they provide PAID training for Field Promoters. This training ensures that you are well-equipped with the knowledge and skills needed to represent the KOHLER brand effectively while promoting our products to potential customers at Costco. You’ll not only learn about the products but also best practices for engaging customers and generating leads.

Field Promoters at Pacific Bath can expect part-time work with a flexible schedule, typically up to 25 hours a week. This role requires availability on weekends, making it a great opportunity for those seeking part-time employment while still having time for other commitments.

When answering this question, highlight an experience where you effectively built rapport with a customer. Describe the setting, your approach to engaging them, and any techniques you utilized that led to a successful sale or a positive interaction. Demonstrating your communication skills and customer-centric approach is key.

This is a great opportunity to showcase your resilience. Share a specific instance where you faced rejection or a challenging customer, and explain how you responded calmly and constructively. Emphasize your ability to learn from the experience and turn the situation around, focusing on the importance of maintaining a positive attitude.

In your response, mention specific techniques like asking open-ended questions, building customer relationships, and using active listening skills. Discuss how engaging customers naturally and offering valuable insights about products can lead to generating leads effectively.

Express your enthusiasm for the brand and its products. Highlight your passion for customer service and sales, and mention how working for Pacific Bath allows you to represent a respected name like KOHLER. Your motivation can stem from wanting to be part of a team that delivers high-quality products and world-class service.

Share your approach to setting personal goals and tracking your progress. Discuss the importance of being proactive and adaptable in a sales environment, and how you would leverage feedback and training to consistently meet or exceed your performance targets.

Identify essential skills such as communication, persuasion, and customer engagement. Explain how these skills contribute to fostering relationships with customers and successfully promoting products. Use examples to illustrate your points and show your competency in these areas.

Discuss ways to stay informed about the products you sell, such as attending training sessions, reading product literature, and engaging with colleagues. Mention the importance of being knowledgeable to effectively address customer inquiries and concerns.

Share an example of how you've collaborated with others to achieve sales goals or support each other in a retail environment. Emphasize how teamwork enhances overall performance and customer experience.

Describe a time when you successfully managed a busy retail environment, outlining your strategy for maintaining excellent customer service while addressing high demand. Focus on organization, prioritization, and teamwork.

Highlight your customer service philosophy. Discuss strategies like personalized interactions, active listening, and providing knowledgeable insights about products to ensure a memorable customer experience that fosters loyalty.