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Solutions Consultant - Majors - job 1 of 2

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
  • Understanding the competitive landscape and effectively differentiating our leadership 
  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience

  • Understanding of data networking and/or modern application design and cloud architectures
  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role - prior experience in a pre-sales role is ideal
  • Creating and delivering technical presentations, workshops, or technical validation engagements 
  • Experience in selling, designing, implementing, or managing one or more of the following solutions - Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$235500 / YEARLY (est.)
min
max
$198000K
$273000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solutions Consultant - Majors, Palo Alto Networks

As a Solutions Consultant - Majors at Palo Alto Networks in Las Vegas, NV, you're not just filling a position; you're shaping the future of cybersecurity alongside a team that thrives on innovation. Here, each day presents new opportunities to protect customers while transforming their security landscape. In this role, you'll leverage your technical expertise to guide clients through their security transformation journey, ensuring they realize the full value of their investment in Palo Alto Networks. Your responsibilities will include designing tailored solutions that align with customer business imperatives, conducting thorough discovery sessions to understand their needs, and demonstrating the full array of Palo Alto's offerings through impactful presentations and workshops. Collaboration is key as you’ll work closely with various teams, including Professional Services and Customer Success, to drive successful implementations. Your influence will help define not just strategic account plans, but you'll also promote end-to-end solutions that reduce risk and enhance operational effectiveness for clients. Curiosity and a proactive approach to problem-solving will set you apart in this dynamic environment, allowing you to continuously learn and adapt while making a meaningful impact. Joining Palo Alto Networks means becoming part of a mission-driven culture that prioritizes diversity, inclusion, and individual growth. Are you ready to take on the challenge of being a pivotal figure in the cybersecurity domain?

Frequently Asked Questions (FAQs) for Solutions Consultant - Majors Role at Palo Alto Networks
What responsibilities does a Solutions Consultant - Majors at Palo Alto Networks have?

The Solutions Consultant - Majors at Palo Alto Networks plays a crucial role in driving successful customer experiences. This position involves technical leadership, guiding customers through their security transformation, and ensuring they derive full value from their investments. Key responsibilities include building strategic account plans, conducting discovery sessions, demonstrating technical solutions, and collaborating across teams to ensure effective implementation and support.

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What qualifications are needed for the Solutions Consultant - Majors role at Palo Alto Networks?

To excel as a Solutions Consultant - Majors at Palo Alto Networks, candidates should possess a strong understanding of data networking, modern application design, and cybersecurity solutions. Experience in a pre-sales role, creating technical presentations, and managing complex sales processes will be essential. Additionally, familiarity with solutions like Network Security or SASE, combined with communication skills to influence stakeholders, will set candidates apart.

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How does the Solutions Consultant role at Palo Alto Networks differ from traditional Sales Engineering roles?

The Solutions Consultant role at Palo Alto Networks represents an evolution of traditional Sales Engineering by focusing on a holistic understanding of customer environments. While Sales Engineers often provide tactical support, Solutions Consultants are strategic partners who facilitate security transformations, emphasizing long-term value and collaboration across various cross-platform solutions tailored to each client's unique needs.

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What impact can a Solutions Consultant - Majors have at Palo Alto Networks?

A Solutions Consultant - Majors at Palo Alto Networks has a significant impact by shaping the cybersecurity posture of large organizations. By understanding client needs through discovery, promoting industry-leading solutions, and facilitating successful implementations, this role not only contributes to client success but also strengthens Palo Alto Networks’ reputation as a trustworthy cybersecurity partner.

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What opportunities for growth and learning are available for Solutions Consultants at Palo Alto Networks?

At Palo Alto Networks, Solutions Consultants are encouraged to invest in their personal and professional development. This includes access to personalized learning opportunities, resources for mental and financial health, and a community built on collaboration. Continuous learning is central to the role, enabling consultants to stay ahead in a constantly evolving cybersecurity landscape.

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Common Interview Questions for Solutions Consultant - Majors
How do you approach understanding a client's security environment as a Solutions Consultant?

To understand a client's security environment effectively, I would initiate thorough discovery discussions to identify their specific needs, risks, and business imperatives. This involves asking open-ended questions and actively listening to their concerns, which helps in forming a clear picture of their current state and future goals. Showcasing empathy and insights during these conversations fosters trust and supports the development of tailored solutions.

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Can you outline your process for creating a technical account plan for a major client?

Creating a technical account plan starts with understanding the client's business objectives and current security posture. I would analyze their requirements, identify potential gaps, and collaborate with relevant teams to design a comprehensive strategy that aligns our solutions with their goals. Regular follow-ups and adjustments based on ongoing communications ensure the plan remains relevant and effective.

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What strategies do you use to demonstrate the value of your solutions to clients?

Demonstrating value involves aligning our solutions to the client’s specific needs and objectives. I focus on real-world case studies, metrics, and tailored demonstrations that illustrate tangible benefits. Utilizing customer-specific data to present potential ROI and security improvements also resonates well. It's about painting a clear picture that showcases how our solutions will protect their digital environment.

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How do you handle objections from clients during the sales process?

When facing objections, I view them as opportunities for further clarification and discussion. I listen carefully to the client's concerns, validate their feelings, and provide evidence or examples that address their objections. Building rapport and trust is essential, as it encourages open dialogue and allows me to tailor my responses to reassure the client while guiding them towards a solution.

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Describe an experience where you successfully influenced a key stakeholder's decision.

In a previous role, I encountered hesitance from a key stakeholder regarding the investment in a new cybersecurity solution. I arranged a session wherein I presented customized data reflecting their current vulnerabilities alongside industry benchmarks. By effectively articulating the associated risks and potential business impacts, I successfully gained their buy-in, which led to the approval of our proposed solution.

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What do you consider when designing a solution for a complex security challenge?

Designing a solution for a complex security challenge requires a thorough understanding of the customer's environment and key business outcomes. I evaluate the existing infrastructure, consider regulatory requirements, and analyze potential security threats. Balancing innovative technologies with user-friendly experiences ensures the solution not only addresses the challenge but is also practical for the client's operational needs.

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How do you stay updated on the latest trends in cybersecurity?

Staying updated in cybersecurity is crucial due to its dynamic nature. I regularly engage with industry publications, attend webinars and conferences, and participate in professional networks. Continuous learning through courses and certifications also helps me deepen my understanding of evolving threats and technologies, allowing me to provide informed guidance to our clients.

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How would you collaborate with other teams at Palo Alto Networks to ensure client success?

Collaboration is key at Palo Alto Networks. I would establish open lines of communication with teams like Professional Services and Customer Success to align on client projects and share insights. Regular meetings, joint strategy sessions, and leveraging shared resources would ensure we're all on the same page, ultimately fostering a cohesive approach that enhances client experience and outcomes.

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What metrics do you use to measure the success of a client engagement?

To measure success in client engagements, I look at metrics such as client satisfaction scores, adoption rates of the implemented solutions, and measurable improvements in their security posture. Additionally, tracking the reduction of vulnerabilities and incidents post-implementation informs us about the effectiveness of our solutions and allows us to make timely adjustments if needed.

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Why do you believe a Solutions Consultant - Majors is critical in the cybersecurity industry?

Solutions Consultants - Majors are critical in cybersecurity because they act as the bridge between technology and business objectives. They understand the complexities of the cybersecurity landscape and are equipped to translate these into actionable solutions that meet clients' needs. Their role in guiding customers through security transformations and ensuring they gain value from their investments is essential to maintaining trust in an era of increasing threats.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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December 4, 2024

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