Customer Service and Catering Specialist

About Flynn Panera

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Flynn Panera is a rapidly growing franchise within the PAN American Group that offers a unique blend of stability and opportunities for career growth. Our company culture prioritizes employee satisfaction and development.

Job Description

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We are seeking a skilled Catering Lead to manage catering orders, develop strategies to increase sales, and provide exceptional customer service.

Main Responsibilities

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• Manage catering orders from start to finish, ensuring timely delivery and high-quality service* Develop targeted strategies to increase sales, focusing on effective communication and closing techniques* Collaborate with café teams to identify new business opportunities and develop plans to pursue them* Provide excellent customer service through regular follow-ups and effective communication* Ensure compliance with health and safety standards and company policies*

Requirements

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To succeed in this role, you should have:

• High school diploma or equivalent

• Excellent organizational, customer service, and time management skills

• Enthusiasm, energy, and a positive attitude

• Ability to work well under pressure and collaborate with diverse teams

• Proven track record of success in sales and customer service roles

• Valid driver's license and reliable transportation

Benefits and Perks

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Flynn Panera offers a competitive hourly rate, flexible work schedules, meal discounts, health benefits, and development opportunities for employees.

Team Culture

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The ideal candidate should be a team player who can contribute to a positive and dynamic work environment.