Nordic Speaking Customer Support for Automotive Insurance & Claims Department
🚗 Join Our Automotive Support Team! Patrique Mercier Recruitment ES is thrilled to announce a fantastic opportunity for a Nordic Speaking Customer Support representative for our Automotive Insurance & Claims Department. If you are fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for the automotive industry, this is the perfect role for you!
In this vital position, you will assist Nordic-speaking clients with their insurance inquiries and claims, providing them with reliable support and information. With our commitment to delivering exceptional service, you'll play a crucial role in ensuring that our customers feel heard and supported throughout their experience. If you're eager to make an impact in this exciting field, we want to hear from you!
Your Responsibilities
- Provide top-notch customer support to Nordic-speaking clients in the automotive insurance and claims sector via various communication channels.
- Assist customers with inquiries regarding insurance policies and claims processing, offering guidance and solutions.
- Document customer interactions and claims accurately in our CRM system.
- Collaborate with colleagues to achieve service level objectives and enhance overall customer satisfaction.
- Engage in ongoing training to stay informed about industry regulations and service improvements.
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- Strong commitment to providing exceptional customer service.
- Previous experience in customer support or the insurance sector is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A collaborative team player with a proactive attitude.
- Strong analytical and problem-solving abilities.
- Willingness to stay updated with the automotive insurance landscape and enhance your skills.
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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