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Director IT - PMO

The Director of PMO & Business Process Improvement will lead enterprise-wide initiatives to enhance operational efficiency, optimize business processes, and oversee the Project Management Office (PMO) within the IT function. This role is pivotal in driving continuous improvement, standardizing business operations, and ensuring strategic project execution across the organization. The ideal candidate will combine strong leadership, analytical thinking, and cross-functional collaboration skills to build a high-performance, process-driven culture aligned with organizational goals.

 

Specific Duties and Responsibilities

 

PMO Leadership

·         Direct the IT Project Management Office (PMO) and ensure delivery excellence across all projects and programs.

·         Establish and enforce standardized project management methodologies, tools, and governance practices.

·         Oversee project portfolio management, ensuring alignment of project objectives with business priorities and strategic goals.

·         Manage project lifecycle execution from initiation to closure—ensuring scope, timeline, budget, risk, and quality standards are met.

·         Develop and maintain project dashboards and reporting mechanisms to provide visibility to executive leadership.

·         Guide resource allocation, project prioritization, and capacity planning to optimize value delivery.

·         Implement project performance tracking and continuous improvement practices for project execution maturity.

·         Coach and mentor project managers and business analysts to enhance team capability and performance.

Business Process Improvement

·         Lead enterprise-wide business process improvement initiatives to streamline operations, eliminate inefficiencies, and enhance productivity.

·         Develop and implement a business process improvement framework that aligns with organizational strategy and operational goals.

·         Collaborate with business units to identify opportunities for process standardization, automation, and performance optimization.

·         Facilitate process mapping, gap analysis, and root cause analysis to drive data-informed decision-making.

·         Champion a continuous improvement culture by applying Lean, Six Sigma, or other best-practice methodologies.

·         Drive adoption of process improvements through effective change management strategies and stakeholder engagement.

·         Measure and track process performance using KPIs, benchmarks, and metrics to ensure continuous value delivery.

·         Partner with IT to evaluate, select, and implement enabling technologies and tools that support optimized workflows.

 

*Indicates an essential function of the role

 

Qualifications & Experience


·   Bachelor’s degree in Business, Engineering, Information Technology, or a related field; Master’s degree or MBA preferred.

·   10+ years of progressive experience in business process improvement, operational excellence, and project/program management.

·   5+ years of leadership experience managing PMO functions or large-scale process transformation initiatives.

·   Proven experience applying Lean, Six Sigma, or other process improvement methodologies (certification preferred: Lean Six Sigma Green/Black Belt).

·   Strong knowledge of project management standards and methodologies (e.g., PMP, PRINCE2, Agile/Scrum certifications a plus).

·   Demonstrated success in leading cross-functional initiatives and managing enterprise-level project portfolios.

·   Excellent leadership, communication, and stakeholder management skills.

·   Ability to analyze complex problems, influence at all levels, and deliver impactful outcomes.

·   Familiarity with project management tools (e.g., MS Project, Smartsheet, JIRA) and process modeling tools (e.g., Visio, Signavio, Blueworks).

·   Experience in regulated industries (e.g., healthcare, life sciences, manufacturing) is a plus.


· Soft Skills and Leadership Capabilities

· Strong communication and stakeholder management skills, with the ability to align business and IT priorities.

· Excellent problem-solving, analytical, and decision-making abilities.

· Experience in change management and business process improvement.

· High ethical standards and a commitment to business integrity and operational excellence.


Working Conditions:


General office environment. Willingness and ability to work on site. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets.  Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.


Annual Base Salary Range: $200,000 - $250,000 / year

We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.  




What We Offer

•A collaborative teamwork environment where learning is constant, and performance is rewarded.

•The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most devastating diseases.

•A generous benefits package for eligible employees that includes medical, dental, vision, life, AD&D, short and long-term disability insurance, 401(k) with employer match, an employee stock purchase plan, paid parental leave, eleven paid company holidays per year, a minimum of fifteen days of accrued vacation per year, which increases with tenure, and paid sick time in compliance with applicable law(s).

 

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures, and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada, and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

 

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local laws.

 

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.

 

For additional information on Penumbra’s commitment to being an equal opportunity employer, please see Penumbra's AAP Policy Statement.

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What You Should Know About Director IT - PMO, Penumbra

If you're a seasoned professional looking for an exciting opportunity, the Director IT - PMO role at Penumbra, Inc. in Alameda, CA may be the perfect fit for you! In this pivotal position, you will not only lead the Project Management Office (PMO) but also spearhead enterprise-wide initiatives aimed at enhancing operational efficiency and optimizing business processes. You'll have the chance to establish and enforce standardized project management methodologies while overseeing project portfolio management that aligns with business priorities and strategic goals. Your expertise in applying Lean and Six Sigma methodologies will be key in identifying process improvements, driving data-informed decision-making, and fostering a culture of continuous improvement across the organization. Working closely with various stakeholders, you'll guide resource allocation and manage project lifecycle execution from start to finish, ensuring adherence to scope, timelines, and quality standards. Moreover, your leadership and mentoring skills will cultivate high-performance teams, equipping project managers and business analysts to thrive in their roles. You’ll thrive in a collaborative environment where your contributions directly influence healthcare innovation, helping Penumbra design and deliver solutions that transform the lives of those with challenging medical conditions. If you have a passion for operational excellence and are ready to make a significant impact, we invite you to explore this exciting career opportunity with Penumbra!

Frequently Asked Questions (FAQs) for Director IT - PMO Role at Penumbra
What are the key responsibilities of the Director IT - PMO at Penumbra, Inc.?

The Director IT - PMO at Penumbra, Inc. is responsible for directing the Project Management Office, overseeing standardized methodologies, managing the project portfolio, and leading business process improvement initiatives. You'll ensure that all projects align with strategic goals, maintain their timelines, and adhere to budget constraints. This role is essential in fostering cross-functional collaboration, driving continuous improvement, and ultimately enhancing operational efficiency across the enterprise.

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What qualifications are required for the Director IT - PMO position at Penumbra?

Candidates for the Director IT - PMO role at Penumbra should have a Bachelor’s degree in Business, Engineering, or a related field, along with 10+ years of relevant experience in business process improvement and project management. Leadership experience managing PMO functions or large-scale process transformations is a must. Additionally, credentials in Lean Six Sigma methodologies, alongside a strong command of project management standards, will set you apart.

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How does the PMO at Penumbra ensure successful project execution?

The PMO at Penumbra ensures successful project execution through standardized project management methodologies and rigorous governance practices. By maintaining project dashboards and robust reporting mechanisms, you'll provide executive leadership with visibility on project performance. Moreover, through effective resource allocation and prioritization, you'll align project objectives with business priorities, optimizing value delivery and enhancing teamwork.

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Can you describe the culture at Penumbra and how it supports the Director IT - PMO role?

Penumbra fosters a collaborative and innovative culture that is ideal for the Director IT - PMO role. You'll work in a dynamic environment where teamwork is deeply valued, and your efforts directly contribute to revolutionizing healthcare solutions. The organization emphasizes continuous learning and improvement, ensuring that you have the support and resources to lead successful initiatives, mentor your team, and drive meaningful change across the enterprise.

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What is the annual salary range for the Director IT - PMO position at Penumbra, Inc.?

The annual base salary range for the Director IT - PMO at Penumbra, Inc. is between $200,000 and $250,000. This competitive compensation package acknowledges the expertise required for the role and can vary based on qualifications, skill level, and other relevant factors. Additionally, Penumbra offers an attractive benefits program that further enhances your total compensation.

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Common Interview Questions for Director IT - PMO
How do you approach project management methodologies in the PMO?

In approaching project management methodologies for the PMO, I focus on establishing a framework that aligns with both business goals and industry best practices. I can discuss my experience implementing Agile and Lean methodologies to optimize workflows and ensure consistency in project execution.

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Can you give an example of a successful process improvement initiative you've led?

Absolutely! I once led an initiative that reduced project cycle time by 30% through Lean Six Sigma techniques. I will share how I engaged cross-functional teams to identify inefficiencies and implement standardized processes that resulted in enhanced productivity.

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How do you ensure stakeholder management is effective in your projects?

Effective stakeholder management starts with clear communication and listening. I ensure that I keep stakeholders informed and involved at various project stages, using structured updates and feedback mechanisms to align expectations and address concerns promptly.

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What tools do you find most effective for project management and reporting?

I often utilize tools like MS Project for project planning and JIRA for tracking progress. I will explain how these tools help in visualizing project timelines, resource allocation, and reporting to keep stakeholders engaged and informed.

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How do you handle project risks and uncertainties?

Managing project risks requires proactive identification and assessment. I employ risk management frameworks to identify potential issues early on and implement risk mitigation strategies that can be adjusted as needed throughout the project lifecycle.

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What strategies do you use to drive a continuous improvement culture?

To foster a continuous improvement culture, I prioritize training and mentoring, applying Lean and Six Sigma principles. I encourage team discussions on process issues and celebrate successes to motivate and engage staff in ongoing improvement efforts.

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How do you conduct process mapping and analysis in your role?

I use process mapping tools to visualize workflows and identify bottlenecks. By conducting gap analyses and root cause analyses, I focus on data-driven decision-making to enhance process efficiency and streamline operations.

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Can you share your experience in leading cross-functional initiatives?

I have successfully led cross-functional teams through various initiatives by leveraging my communication and collaboration skills. I can provide examples of how I brought diverse groups together to achieve project outcomes that align with organizational goals.

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How do you prioritize competing project demands?

Prioritization comes down to aligning projects with strategic objectives. I establish criteria for assessing the potential ROI and impact of each project and negotiate with stakeholders to ensure alignment on priorities.

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What do you believe is the most critical skill for a Director IT - PMO?

While many skills are important, I believe strong leadership and communication skills are crucial for a Director IT - PMO. They facilitate the alignment of business and IT priorities, ensuring that teams work cohesively towards common objectives.

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Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical ...

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