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Localisation Associate (native in Chinese) - Athens-based, on-site

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥

PeopleCert is looking for a Localisation Associate who will be responsible for managing the translation of all Business and IT products at PeopleCert from English into Chinese. Each product's assets include the Official Book, Exams, and Official Training Materials. This role involves overseeing the entire lifecycle of translation projects, ensuring all deliverables adhere to PeopleCert’s high-quality standards. You will handle tasks such as translating, editing, proofreading, sourcing, onboarding, and coordinating external translators (both individual freelancers and Language Service Providers) and Subject Matter Experts (SMEs). Additionally, you will be responsible for streamlining processes to enhance productivity and ensure translation accuracy and consistency across all product lines.

In this role, you will be fully accountable and work closely with the Enterprise Project Manager, Localisation Lead, and other internal teams to ensure smooth project execution. You will also act as the key point of communication for feedback, proactively addressing and escalating issues when necessary, while maintaining close collaboration with all relevant stakeholders.

As a Localisation Associate, your tasks will include the following:

  • Project Setup and Management: Create, manage, and oversee translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
  • AI Integration: Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
  • Content Coordination: Oversee translation efforts for a variety of content types from English into Chinese, ensuring consistency and quality across all products, while working closely with content teams.
  • Translation Memory Management: Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
  • Supplier Management: Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
  • Quality Assurance: Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
  • Feedback and Issue Resolution: Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
  • Administrative Tasks: Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.

What we look for:

  • Language Proficiency: Native or equivalent fluency in Chinese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Chinese.
  • Experience: At least 3 years of experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Chinese. Experience in the professional education sector is preferred.
  • Qualifications: A translator qualification or MSc in Translation Studies is desirable.
  • Project Management: Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
  • Technical Skills: Proficiency in CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
  • File Management: Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
  • Soft Skills: Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
  • Self-Starter: Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.

What we offer:

  • Competitive remuneration package 💲
  • Work in an international, dynamic, and fun atmosphere 💯
  • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
  • Complimentary coffee and tea in all our premises ☕
  • Huge learning experience in using best practices and a global environment 📈
  • Constant personal and professional development 🥇
  • Relocation package

If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, and Integrity are the core values that guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

  • A basic or enhanced Disclosure Barring Service (DBS) check
  • Right to Work in the UK check (including nationality, identity, and place of residence)
  • HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
  • Financial background check
  • Employment reference check
  • If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.


All applications will be treated with strict confidentiality. #LI-Hybrid

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What You Should Know About Localisation Associate (native in Chinese) - Athens-based, on-site, PeopleCert

Are you ready to make your mark with PeopleCert as a Localisation Associate, where your skills in Chinese will take center stage? At PeopleCert, a global leader in education technology and professional certification, we're on the lookout for someone who thrives in a vibrant, international environment. As a Localisation Associate in Athens, you'll be instrumental in translating various essential materials—from official books to exams—ensuring that everything meets our top-notch quality standards. Your role will see you managing the entire lifecycle of translation projects, coordinating efforts with external translators and subject matter experts, while also enhancing our processes for better productivity. You’ll set up projects in our Translation Management System, utilize AI tools for efficiency, and conduct quality checks to ensure cultural relevance and technical precision. Collaborating closely with our Enterprise Project Manager and Localisation Lead, you'll be the pivotal communication link, addressing any issues that arise proactively and keeping our projects on track. With an emphasis on building relationships, both internally and externally, you'll help ensure that our vibrant community of learners can access our products in their native language, enriching their professional journeys. PeopleCert offers a competitive remuneration package and numerous perks, including two certification vouchers per year and a culture that thrives on diversity and continuous learning. Join us and be a part of something truly exciting!

Frequently Asked Questions (FAQs) for Localisation Associate (native in Chinese) - Athens-based, on-site Role at PeopleCert
What are the main responsibilities of a Localisation Associate at PeopleCert?

A Localisation Associate at PeopleCert is responsible for managing the translation of key Business and IT products from English into Chinese. This includes overseeing the entire lifecycle of translation projects, translating and proofreading materials, and coordinating with external translators and subject matter experts. The role is crucial in ensuring that all deliverables adhere to PeopleCert's high-quality standards, involve project management within the Translation Management System, and require real-time feedback and issue resolution.

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What qualifications do I need to be a Localisation Associate at PeopleCert?

To be considered for the Localisation Associate position at PeopleCert, you should be a native or fluent speaker of Chinese and English. At least three years of experience in a language service provider environment or a translation function is required, along with proven project management abilities. While a translator qualification or a Master's in Translation Studies is desirable, proficiency in CAT tools, machine translation, and familiarity with various file formats will also enhance your candidacy.

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How does PeopleCert ensure quality in translations done by the Localisation Associate?

Quality assurance is a cornerstone of the Localisation Associate's role at PeopleCert. This includes conducting rigorous quality checks on all translated materials to guarantee accuracy, cultural relevance, and technical precision. The Localisation Associate collaborates closely with the Localisation Lead to uphold the company’s quality standards, while also managing translation memory and addressing issues proactively to maintain high quality across all projects.

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What is the work environment like for a Localisation Associate at PeopleCert?

The work environment for a Localisation Associate at PeopleCert is dynamic and international, fostering collaboration and innovation. You will work closely with cross-functional teams, supporting a culture that thrives on diversity and inclusion. Whether managing projects or collaborating with external suppliers, the atmosphere encourages open communication and professional development, ensuring a fulfilling experience in the localization field.

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What tools does a Localisation Associate use at PeopleCert?

At PeopleCert, a Localisation Associate utilizes various tools to streamline their workflow. This includes the XTM Translation Management System for project management and collaboration, as well as CAT tools for translation efficiency. The role also involves leveraging AI tools and machine translation technologies to enhance productivity, offering opportunities to integrate innovative solutions into traditional localization processes.

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Common Interview Questions for Localisation Associate (native in Chinese) - Athens-based, on-site
Can you describe your experience with translation project management as a Localisation Associate?

In answering this question, emphasize your previous roles where you managed translation projects, detailing the tools you used and how you ensured all deadlines and quality standards were met. Share specific challenges you faced and how you resolved them to showcase your problem-solving skills.

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How do you handle feedback from stakeholders in translation projects?

It's important to demonstrate your communication skills here. Discuss your approach to receiving feedback, addressing concerns, and resolving issues. Illustrate your ability to maintain positive relationships while ensuring stakeholders are satisfied with the final product.

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What methods do you use to ensure the consistency of translations across multiple products?

Provide insights into your strategies, such as maintaining translation memories, glossary creation, and regular communication with external translators. Discuss any relevant tools you've used to help achieve consistency and how you adapt to different content styles.

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Describe a time when you implemented AI tools to enhance your translation workflow?

This is a great opportunity to highlight a specific instance where you integrated AI technologies in your workflow. Discuss the tools you used, the challenges faced, and the improvements observed in efficiency and quality. This shows your innovative approach to localization.

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What are the primary qualities you believe a successful Localisation Associate should possess?

Highlight qualities like attention to detail, strong communication skills, and effective project management abilities. Illustrate why these qualities are essential for success in a localization role, especially in aligning with PeopleCert's values and mission.

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How do you prioritize your tasks during high-pressure projects?

Discuss your prioritization strategies, such as assessing project deadlines, communicating with team members, and adapting to changing priorities. Provide examples of how you handled multiple projects simultaneously and met various stakeholders' expectations.

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What is your experience with handling file formats related to localization?

Be specific about the file formats you have worked with and your familiarity with tools for handling these formats. Describe any challenges you’ve faced with file engineering, and how you’ve ensured the quality and accuracy of localized content.

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In your opinion, how important is cultural relevance in translations?

Emphasize the significance of cultural relevance when translating materials, particularly in educational technology. Share examples of how a lack of cultural nuance can affect comprehension and engagement, showcasing your understanding of localization's broader implications.

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What strategies do you use to build relationships with external translators?

Discuss your communication methods and how you establish clear expectations with external teams. Explain how you keep them engaged and motivated while also providing feedback to ensure high-quality translations that align with the company's standards.

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How do you stay updated with industry trends in localization and translation?

Share your methods for professional development, such as attending workshops, participating in industry forums, or following relevant publications. This shows your commitment to continuous learning and growth in the rapidly evolving localization field.

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We at PeopleCert are aiming to be among the world leaders in the certification of professional skills, contributing to equal access to the knowledge society for a better future for all.

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DATE POSTED
December 21, 2024

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