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PM Operations Manager

Description

Title: PM Operations Manager

Reports To: Director of Warehouse & Distribution

Location: Delray Beach, FL

Type: Full-Time | Onsite | Exempt


COMPANY SUMMARY

Pero Family Farms is a market share leader with over a century of dedication, commitment and integrity. Operating since 1908, Pero is the farm trusted by retailers and consumers alike. We are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations, food processing operations, and strategic marketing functions. Our operation includes over 35,000 acres spanning across the East Coast of the United States from Florida to New York, with distribution and production facilities in several different states. We pride ourselves in maintaining a strong family heritage and tradition that has been dedicated to quality, innovation, and excellent customer service that has been feeding America’s families for over a century. Our family’s passion for farming remains unwavering, with a vision to continue the tradition for many generations to come, whilst maintaining the reverence and trust it has established with the American consumer. As we expand our offering to include an assortment of organic vegetable options; we have become one of the largest organic vegetable growers in the country and we are looking to grow our workforce family. Join us in continuing and strengthening our position as a market share leader dedicated and trusted by retailers and consumers alike.


JOB PURPOSE

Responsible for the overall success of team and department with day-to-day emphasis on managing people, succession planning, job descriptions, strategy, budgeting, shrink and yield optimization. Exhibits communication leadership while working directly with supply, sales, logistics, distribution, and performance departments. Oversees ongoing production manager scheduling and personnel training.

Requirements

PRIMARY RESPONSIBILITIES

  • Hands on supervision and training of production personnel
  • Directs dispatching personnel to ensure timely and accurate scheduling of customer shipments using customer invoices
  • Manages to receive personnel to ensure proper count and physical inspection of merchandise based upon purchase orders received
  • Manages proper distribution of products to designated slot locations for stock rotation
  • Coordinates inner-company transfer of products among warehouses for customer deliveries
  • Conducts any secondary deliveries to customers due to shortages or mistakes on originally scheduled deliveries
  • Coordinates with Purchasing Department to ensure adequate inventory is received and available for prompt customer deliveries, including short pick-up purchases
  • Prepares warehouse for physical inventory
  • Oversees proper warehouse, maintenance, and safekeeping
  • Maintains warehouse in full compliance with all Federal, State, and local regulatory safety, labor, worker’s comp, and health requirements
  • Participates in the overall development of the Division’s Profit Planning Program and control reporting system
  • Communicates effectively, ie. Staff meetings, employee reviews, reporting, etc
  • Enforce all Company policies and procedures
  • Maintain an effective and productive line of communications and cooperation with other departments
  • Prepare all paperwork in a neat, legible, and timely manner
  • Complete special projects as assigned
  • Performance of specific cost studies as required (e.g. delivery, Labor sorting)
  • Control labor cost
  • Minimize shrinkage of product
  • Establish staffing schedules
  • Ensure the maintenance of all warehouse rolling stock, ie. Forklifts
  • Ensures that the refrigeration system is working properly in all sections of the warehouse and all proper temperature levels are maintained for all stored products
  • Selection, training development, motivation, review, and control of warehouse employees to ensure continuity of efficient operations

EDUCATION AND EXPERIENCE

  • Fresh Produce/CPG Experience
  • Bachelor’s Degree or Equivalent Industry Experience
  • 2+ years of Operations Experience
  • Basic skills in Microsoft Office, Outlook, Excel, Word & PowerPoint
  • Leadership qualities (positively affect/influence others/delegate responsibility)
  • Possession of key competencies, including conflict management, business negotiation, organization, and decision-making
  • Prepared to complete relevant training and certification provided or requested by the General manager
  • Efficient working knowledge of Food Plant Quality, HACCP, and Good Manufacturing Practices (GMPs)
  • Ability to follow complex verbal and written instructions and be able to work independently to evaluate and resolve Quality related problems and identify and communicate short-term remedial actions.
  • Embodies a high level of problem-solving skills.  

COMPANY BENEFITS/PERKS

  • 401(k)
  • Health, Dental, Vision Insurance and more
  • Paid Time Off (PTO)

The company (Pero) reserves the right to alter, amend, expand or contract these duties and responsibilities as the companies needs evolve.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About PM Operations Manager, Pero Family Farms

Join our dynamic team at Pero Family Farms as a PM Operations Manager in Delray Beach, Florida! With over a century of agricultural excellence, Pero Family Farms is not just any farm; we’re known for our commitment to quality and integrity across our vast 35,000 acres of operation, providing fresh organic produce to families nationwide. As a PM Operations Manager, you will play a pivotal role in ensuring the day-to-day success of our operations. Your responsibilities will encompass everything from managing people and developing strategic budgets to optimizing shrink and yield across our facilities. You’ll be hands-on, training production personnel and coordinating logistics to ensure timely deliveries and compliance with safety standards. The camaraderie here is unbeatable, and the knowledge you’ll gain is invaluable. You will work closely with various departments, including supply, sales, and logistics, ensuring seamless communication and operations. With growth comes opportunities, and if you’re ready to take on challenges such as inventory management and performance evaluations, we would love to learn more about you. We take pride in nurturing talent while ensuring that our employees enjoy a fantastic work-life balance, along with competitive benefits. If you’re passionate about making a significant difference in a thriving agricultural context, Pero Family Farms is the place for you!

Frequently Asked Questions (FAQs) for PM Operations Manager Role at Pero Family Farms
What are the primary responsibilities of a PM Operations Manager at Pero Family Farms?

The PM Operations Manager at Pero Family Farms is responsible for overseeing the overall success of the team and department. This includes managing day-to-day operations such as personnel training, scheduling, ensuring timely and accurate customer shipments, maintaining compliance with safety regulations, and coordinating product distribution among warehouses.

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What qualifications are needed to become a PM Operations Manager at Pero Family Farms?

To become a PM Operations Manager at Pero Family Farms, candidates should possess a Bachelor’s Degree or equivalent industry experience, along with at least 2 years of operations experience, preferably in fresh produce or consumer packaged goods. Proficiency in Microsoft Office and strong leadership qualities are also required.

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How does the PM Operations Manager collaborate with other departments at Pero Family Farms?

The PM Operations Manager at Pero Family Farms collaborates with various departments including supply, sales, logistics, and distribution to ensure effective communication and cohesive operation. This role involves coordinating with purchasing departments for inventory management and conducting staff meetings to maintain productivity.

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What does the training process look like for a PM Operations Manager at Pero Family Farms?

The training process for the PM Operations Manager at Pero Family Farms involves hands-on supervision, mentorship from experienced personnel, and completion of relevant training and certifications. Ongoing development opportunities are also provided to enhance leadership skills and operational efficiency.

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What benefits can a PM Operations Manager expect at Pero Family Farms?

As a PM Operations Manager at Pero Family Farms, you can expect a comprehensive benefits package that includes 401(k), health, dental and vision insurance, and paid time off (PTO). We value our employees and strive to provide a supportive work environment.

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Common Interview Questions for PM Operations Manager
Can you describe your experience managing people in an operations role?

When answering this question, share specific examples of how you've successfully managed teams, including training methods you've implemented and how you've contributed to a positive work culture. Highlight your leadership style and results achieved through effective team management.

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How do you ensure compliance with safety regulations in a warehouse environment?

Illustrate your approach to maintaining safety standards by citing past experiences. Describe how you keep operations compliant with Federal, State, and local regulations, including any training or procedures you've put in place to educate staff about safety practices.

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What strategies do you use for effective inventory management?

Discuss specific strategies such as utilizing inventory tracking software, regular audits, and communication with suppliers for optimal stock levels. Show how you've reduced waste and improved delivery times through efficient inventory management practices.

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How do you handle conflicts within your team?

Provide examples of conflict resolution techniques you've employed, such as mediation or open communication. Emphasize the importance of addressing issues promptly to maintain team morale and productivity.

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What role does communication play in successful operations management?

Emphasize the critical role of clear and efficient communication in operations. Explain how you facilitate information flow between departments and ensure everyone is aligned towards common goals.

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Can you share an example of how you've optimized operational processes?

Discuss a specific project where you identified inefficiencies and applied changes that resulted in cost savings or improved performance. Quantify results, if possible, to demonstrate your impact.

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What tools and technologies do you find most helpful in operations management?

List relevant tools and technologies, such as warehouse management systems, project management software, or data analytics platforms. Explain how these tools help you streamline operations and improve efficiencies.

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How do you approach budgeting and cost control?

Share your methodology for developing and monitoring budgets. Discuss how you track expenses, forecast financial outcomes, and implement cost-control measures to meet financial goals without sacrificing quality.

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What experience do you have in training and developing staff?

Talk about your philosophy on employee development, specific training programs you've implemented, and how you've helped employees advance in their roles. Highlight any success stories that reflect your impact as a manager.

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How do you prioritize your tasks as an operations manager?

Explain your organizational strategies, such as using prioritization matrices or project management tools, to manage multiple responsibilities effectively. Provide examples of how you've balanced competing demands in previous roles.

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Over a Century of Dedication, Commitment, and Integrity. At Pero Family Farms, we are a fully integrated farming operation, with departments that specialize in organic farming, logistics, global supply chain management, national sales operations,...

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Full-time, on-site
DATE POSTED
April 4, 2025

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