1904 Club Ambassador (Tournament Week Only)

As a 1904 Club Ambassador during the tournament week at East Lake Golf Club, your primary responsibilities include greeting guests, checking and scanning tickets for access, and providing concierge services. You’ll be the face of the 1904 Club, ensuring every Member has a memorable and enjoyable experience by delivering superb customer service throughout the event.

To qualify as a 1904 Club Ambassador in Atlanta, GA, candidates need to demonstrate a strong commitment to customer service and possess excellent communication skills. Availability to work all tournament dates from August 18th to August 24th is crucial. Additionally, while no specific prior experience is mandatory, a background in hospitality or events is a plus!

As a 1904 Club Ambassador, you will receive several benefits during tournament week, including hourly compensation, meals provided during training and workdays, and a uniform set for your time at the East Lake Golf Club. While housing and transportation are the responsibility of the Ambassadors, the perks of being part of such a high-profile event are invaluable!

Preparing to be a 1904 Club Ambassador involves familiarizing yourself with the club's hospitality offerings, tournament schedule, and key locations at East Lake Golf Club. Highlighting your passion for customer service and understanding the basics of concierge assistance can significantly enhance the experience you provide to Members.

The position of a 1904 Club Ambassador is temporary, with employment lasting from Monday, August 18th through Sunday, August 24th. This week-long role is a fantastic opportunity for anyone looking to gain experience in hospitality while being part of a prestigious golf event.

When answering this question, focus on specific roles where you provided customer service. Highlight situations where you went above and beyond for a guest, and mention any relevant skills you've gained that will help you as a 1904 Club Ambassador.

In addressing this question, emphasize your approach to de-escalation and customer satisfaction. Share an example of a challenging situation you navigated successfully, reinforcing your commitment to providing superb service.

Demonstrating knowledge about the 1904 Club’s unique services will impress your interviewers. Mention features like the culinary options, full-service bars, and concierge services. Show enthusiasm about being part of creating a memorable experience for the guests.

Your answer should reflect your passion for the hospitality industry and your interest in golf. Discuss how this role aligns with your career goals and how you can contribute to the success of the event through exceptional service.

To answer this question effectively, provide examples of past experiences where you thrived under pressure. Emphasize your ability to remain calm and organized while handling multiple tasks simultaneously.

Outline a proactive approach to guest interactions, focusing on attentiveness and anticipating their needs. Mention strategies such as personalizing services based on feedback to enhance their experience.

Highlight soft skills such as communication, problem-solving, and team collaboration. Mention relevant customer service experiences, emphasizing your passion for creating inviting environments for guests at the 1904 Club.

Share a specific example where your actions led to positive guest feedback, focusing on your ability to listen to guests and respond effectively to their needs, showcasing your dedication to customer service.

Explain your method for prioritizing tasks, such as assessing urgency and guest needs. Share an example from a previous job where you managed time effectively during a busy period.

Be honest about your availability, and make sure to emphasize your commitment to being on-site every day from August 18th to August 24th, showcasing your enthusiasm for the role and the event.