Strategic Account Manager - Payroll

As a Strategic Account Manager - Payroll at Pie Insurance, your primary responsibilities will revolve around managing relationships with payroll distribution partners. You'll be tasked with building strong, multi-tiered relationships, developing strategic programs aimed at increasing agency production, and ensuring consistent engagement through meetings. Additionally, you'll monitor industry trends to enhance Pie Insurance's position within the market.

To qualify for the Strategic Account Manager - Payroll role at Pie Insurance, candidates typically need a high school diploma or GED, though a bachelor’s degree is preferred. A minimum of 5 years of experience in Sales or Account Management is required, along with at least 3 years in insurance, ideally within commercial lines. Experience managing payroll distribution partners is also strongly preferred to navigate the complexities of this position effectively.

A Strategic Account Manager - Payroll at Pie Insurance should have a solid background in handling complex partnerships within the insurance industry, particularly with payroll distribution partners. Familiarity with pay-as-you-go Workers Compensation solutions and strong business development skills will also be beneficial, as well as the ability to engage in high-level discussions while diving into account management details.

The work environment for a Strategic Account Manager - Payroll at Pie Insurance is dynamic and fast-paced, allowing for both hybrid and remote work options. The role involves significant collaboration with internal teams and external partners, making effective communication crucial. You'll be part of a diverse team that values innovation, while also having the flexibility to maintain a work-life balance.

The compensation for the Strategic Account Manager - Payroll position at Pie Insurance includes a base salary starting at $119,000, with on-target earnings that can rise around $190,000 based on performance. Additionally, the company offers competitive cash compensation, equity opportunities, comprehensive health plans, generous PTO, 401(k) matching, and extensive parental leave options.

Effective prioritization in your role as a Strategic Account Manager involves assessing the potential impact of each account on overall business goals. Focus on cultivating relationships that yield significant growth while applying data analytics to identify which accounts require more immediate attention. Regular communication with key stakeholders helps to manage expectations and align resources effectively.

In your response, share an example where you identified a gap or need within a partner relationship. Describe the strategic initiative you developed, how you engaged various stakeholders, and the outcomes of implementing that strategy. Emphasize data-driven decision-making and how it led to improved partner satisfaction or growth.

Keeping abreast of industry trends is essential. You can mention a mix of subscribing to industry newsletters, attending webinars and conferences, and participating in professional networks. Engaging in forums and discussions with other professionals in the insurance space can provide insightful perspectives that enhance your market understanding.

Addressing difficult conversations requires preparation and empathy. You should aim to understand the agency's perspective, maintain a calm demeanor, and articulate your points clearly. Focus on finding common ground and discussing solutions collaboratively, rather than assigning blame, to maintain a positive working relationship.

In your response, highlight your familiarity with pay-as-you-go solutions, including how they operate and their advantages for businesses. If you’ve had hands-on experience implementing these solutions within a partnership, sharing specific examples would underscore your expertise and relevance to the role.

When answering this question, tell a compelling story about a specific instance where your initiative led to increased production. Include quantifiable results, the strategies you employed, and how you fostered collaboration among stakeholders to achieve the goal.

Data plays a critical role in shaping strategies and guiding decisions as an account manager. Discuss how you have utilized analytics to identify trends, assess partner needs, measure performance metrics, and adapt strategies accordingly to drive growth and enhance relationships.

Managing performance metrics involves establishing clear KPIs and regularly reviewing them alongside your partners. Talk about tools you use to track these metrics, how you communicate findings to partners, and how adjustments are made based on performance data to optimize outcomes.

In your opinion, addressing the evolving needs of small businesses amidst changing regulations and market conditions is a significant challenge. Discuss the importance of adaptability and continuous learning in developing effective strategies that can respond to these challenges.

Share a specific instance where you not only met but exceeded your sales targets. Describe the strategies you employed, your motivation, and the skills that contributed to your success, emphasizing how those traits will benefit you in the Strategic Account Manager - Payroll position at Pie Insurance.