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Developer Experience Engineer

Developer Experience Engineer 

Remote

A little bit about us…

We make life more affordable. 

Pion produces award-winning technology for the biggest retailers on the planet, connecting them with the youth market. We’re constantly advancing our SHARP values to offer new solutions that satisfy our consumers, drive ROI for our clients, and create an empowering workplace for our employees.

Equity, Diversity & Inclusion at Pion.

At Pion, inclusivity, diversity, and respect are at our core. We value accountability and are fully transparent about our ED&I efforts - our commitments and internal stats are open for all to see. Our culture is shaped by our people, and it’s all part of life at Pion.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria. 

Need any adjustments to support you with your application? Just drop us an email at talent@wearepion.com.

About the role

As a result of our incredible success and growth, we are looking for a  Developer Experience Engineer to join us! This person will be the backbone for supporting the software engineering function, bridging the gap between the Platform and Development teams.

Responsibilities include

  • Recording and monitoring development environment performance.
  • Ensuring  builds and pipelines are optimised.
  • Assisting with development environment bugs and questions.
  • Defining, building, and maintaining base images for development and deployment.
  • Establishing and supporting a "golden path" (ie best practices) for software development, providing clear, efficient, and standardised workflows.
  • Evaluating, selecting, and maintaining developer tooling, ensuring it remains current and effective.

A little bit about you..
We’d really like to hear from you, if you have experience in..

  • AWS (extensive)
  • Terraform (extensive)
  • Kubernetes (extensive)
  • Docker (extensive)
  • Ruby on Rails
  • SQL/NoSQL
  • Linux
  • Experience with CI/CD systems
  • JS build tools
  • It would be great if you also experience in Bash and TypeScript

We love using AI at Pion to enhance our daily work — but for the interview, let’s keep it human! We want to see the real you in action.

Life at Pion.

Let’s take a look at a few things that make Pion an amazing place to work…

💰 Competitive salary.

🌴 30 days annual leave, plus bank holidays.

🏆 Accredited 'Great Place To Work’ company in three categories.

🧠 Commitment to personal development and career growth, coaching workshops and progression plans.

👩🏽‍💻Remote-first working environment. This means you’re not obligated to come into the office, you can choose the environment you think you excel best in.

📅Flexible working hours (start between 8-10am and finish between 4:30-6:30pm).

❤️ Focus on welfare. We offer a monthly wellness allowance, gym memberships, access to mental health first aiders, a health cash plan and more.

🛍️ Access to incredible partnership discounts for the biggest brands in the world. Think Google, Apple, GymShark, Domino's, Uber and loads more!

💻 £200 work from home set up allowance to put towards your at-home working space.


Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.

Due to the high volume of applicants, we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion’s' use of your personal information.

#LI-PC1

#LI-Remote

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Developer Experience Engineer, Pion

Are you ready to level up your career as a Developer Experience Engineer at Pion? We’re a pioneering tech company dedicated to making life more affordable by connecting big retailers with the youth market through our award-winning technology. In this role, you’ll be the backbone of our software engineering function, bridging the gap between our passionate Platform and Development teams. Expectations are high, but so are the rewards! You’ll monitor development environment performance, optimize builds and pipelines, and tackle any bugs or questions that arise. You’ll also define and maintain base images for development and deployment while establishing a 'golden path' for software development practices. If you have extensive experience with AWS, Terraform, and Kubernetes, plus a knack for developer tooling, we want to hear from you! At Pion, we value diversity and encourage applications from all candidates. With flexible working hours, a 30-day annual leave policy, and a commitment to personal development, life at Pion cultivates both professional and personal growth. Whether you thrive in a remote setting or prefer working in an office, we support your needs. Join us and become part of a culture where your uniqueness is celebrated! Explore our career site for more details about this exciting opportunity to make an impactful contribution while enjoying a supportive workplace.

Frequently Asked Questions (FAQs) for Developer Experience Engineer Role at Pion
What are the primary responsibilities of a Developer Experience Engineer at Pion?

As a Developer Experience Engineer at Pion, your primary responsibilities will revolve around enhancing the development environment for our teams. This includes monitoring the performance of development environments, optimizing build pipelines, troubleshooting bugs, and implementing best practices for software development workflows. You'll also be tasked with evaluating and maintaining developer tooling to ensure it meets the evolving needs of our engineering teams.

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What qualifications are needed for the Developer Experience Engineer position at Pion?

To excel as a Developer Experience Engineer at Pion, applicants should possess extensive experience with tools like AWS, Terraform, Kubernetes, and Docker, as well as familiarity with Ruby on Rails, SQL/NoSQL, and Linux. A strong grasp of CI/CD systems and JavaScript build tools is essential, and knowledge of Bash and TypeScript would be a plus. We value diverse backgrounds, so even if you don't strictly meet all criteria, we encourage you to apply!

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What does a typical working day look like for a Developer Experience Engineer at Pion?

A typical working day for a Developer Experience Engineer at Pion can include a mix of monitoring development performance metrics, collaborating with the development and platform teams to troubleshoot issues, and enhancing workflows based on best practices. The role is dynamic, often requiring flexibility to address urgent needs while also managing longer-term improvement projects.

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What kind of tools and technologies does a Developer Experience Engineer at Pion work with?

At Pion, a Developer Experience Engineer will work extensively with a variety of tools and technologies, including AWS for cloud services, Terraform for infrastructure as code, Kubernetes for container orchestration, and Docker for containerization. You'll also utilize development frameworks like Ruby on Rails and databases such as SQL/NoSQL. Understanding CI/CD systems and build tools will also be crucial to your success in this role.

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How does Pion support the professional growth of a Developer Experience Engineer?

Pion is committed to the professional growth of its employees, including Developer Experience Engineers. We offer a structured environment for career development, including personalized coaching workshops, progression plans, and ample opportunities to engage in ongoing education and training. With a culture that prioritizes innovation and learning, you'll find numerous avenues to enhance your skill set at Pion.

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Common Interview Questions for Developer Experience Engineer
Can you explain your experience with AWS as it relates to the Developer Experience Engineer role?

In your response, detail specific projects where you utilized AWS and how it directly contributed to successful outcomes. Address the types of AWS services you've worked with and any challenges you overcame while implementing cloud solutions.

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How do you approach optimizing CI/CD pipelines?

Discuss your method of analyzing existing CI/CD pipelines and identifying bottlenecks. Provide examples of improvements you've made in previous roles and how they positively impacted release cycles.

Join Rise to see the full answer
What strategies do you use to maintain developer tooling?

Share your approach to evaluating and selecting the best tools for development. Discuss how you ensure that tools remain up-to-date and effective for the engineering team's evolving needs.

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How do you deal with bugs in a development environment?

Talk about your systematic approach to identifying and resolving bugs, including collaboration with team members and utilizing debugging tools. Highlight your experience with ensuring minimal disruption to the development flow.

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What best practices do you recommend for software development?

Enumerate some best practices you believe are critical for software development success, including coding standards, documentation, and version control, and illustrate how you’ve implemented them in past roles.

Join Rise to see the full answer
Can you discuss a project where you implemented Docker or Kubernetes?

Reflect on a specific experience involving Docker or Kubernetes, detailing your role, the challenges faced, and how the implementation led to improved efficiency in development or deployment.

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How do you assess and enhance the performance of development environments?

Explain the metrics and tools you monitor to assess the performance of development environments, as well as your proactive strategies for identifying and implementing enhancements.

Join Rise to see the full answer
What is your experience with Terraform for infrastructure as code?

Provide examples of how you've used Terraform to manage infrastructure, including versioning and collaboration processes, and discuss any lessons learned that enhanced your coding practices.

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Discuss how you ensure effective communication between development and platform teams.

Describe your methods for facilitating communication, such as regular sync-up meetings, shared documentation, or collaborative tools, and the impact these strategies have on project success.

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Why do you want to work at Pion as a Developer Experience Engineer?

Craft a response that showcases your alignment with Pion’s values and mission. Highlight aspects of the company culture, work environment, and opportunities for growth that resonate with you personally.

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DATE POSTED
April 23, 2025

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