Associate Technical Content Producer

Job Description:

An Associate Technical Content Producer is responsible for managing the hands-on lab production experience for Pluralsight authors (our content creators). Content Producers work to achieve key production metrics for speed, quality, and learning effectiveness. They support authors in achieving Pluralsight’s high code quality, technical, and design standards in order to publish hands-on content.

Who you’re committed to being:

• You enjoy learning and are open to new ways of doing things.
• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
• When communicating you are self-aware, insightful, and proactive.
• You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
• You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

• Educate authors in a myriad of different hands-on production standards and communicate how standards support learning efficacy for a global audience
• Manage the production process and schedule for multiple authors during content creation, ensuring that quality content is delivered effectively and efficiently to drive on-time publication and publication goals
• Proactively influence and address risks and changes to minimize large-scale issues
• Onboard new or returning authors to the authoring process, standards, and tools (AWS, Azure, software development, data, security and IT Operations labs and project editing tools, GitHub integration)
• Review submitted materials for quality compliance and provide authors with constructive feedback to help them improve
• Coordinate publication including performing final edits, reviewing authors’ changes, content details, and assets prior to publication
• Create, proofread, and edit technical documentation

Experience you’ll bring:

• Experience in a technical environment, having worked in some technical capacity with software engineers or as a software engineer or related title
• Basic programming skills/the ability to read and understand code
• Ability to identify technical issues related to cloud services, Terraform, AWS, Azure issues, and unit tests
• Experience in production, project management, or a related area
• Experience with GitHub, Bitbucket, GitLab, or similar code hosting platforms
• Linux BASH CLI experience preferred
• Data file formats such as JSON, XML, and YAML preferred
• AWS and Azure, including CLI commands preferred
• ChatGPT experience preferred

Requirements:

• Requires a minimum of 2 years of related or equivalent experience; a Bachelor’s degree, or an advanced degree without experience.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
• We’re mission driven and guided by our culture pillars
• We have a strong commitment to diversity and belonging
• We cultivate a culture of trust, autonomy, and collaboration
• We’re lifelong learners and champion team member growth and advancement
• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.

Physical and Mental requirements

Work is performed in an office (or home office) environment and requires the ability to operate standard office equipment and keyboards. Sedentary work. Repetitive work. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

The annual US base salary range for this role is $69,300- $85,500 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.

Applications must be submitted within 90 days after the initial posting date to be considered.

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