Senior Product Security Engineer

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Job Summary:

The Senior Product Security Engineer is responsible for proactively identifying and mitigating product security level issues while working with the overall product team to detect potential issues in production. This multi-faceted role involves engineering solutions, guiding product teams on best practices, performing reviews, conducting thorough investigations, creating detection rules, monitoring security alerts, and collaborating with other security teams to enhance the organization’s overall security posture. The ideal candidate will have a strong technical background in software engineering, cyber security, excellent analytical skills, and a proactive approach to threat detection and response.

Key Responsibilities:

•Detection Rule Development: Create and maintain detection rules and signatures for various security tools (e.g., SIEM, IDS/IPS) to identify potential threats and anomalies.

•Product Advisement: "Shift-left" to work with existing product teams to identify, remediate, and fix new or existing product deficiencies.

•Incident Response: Collaborate with the incident response team to analyze and respond to security incidents, ensuring timely and effective mitigation.

•Data Analysis: Analyze security data from various sources, including logs, SIEM(s), network traffic, and endpoint data, to identify patterns, trends and anomalies indicative of potential threats.

•Tool Development & Management: Solution, develop, and maintain custom scripts, tools, and techniques to enhance threat detection and response capabilities. Manage and optimize security detection tools and platforms.

•Threat Intelligence: Integrate threat intelligence feeds and data into detection mechanisms to improve the accuracy and relevance of alerts.

•Reporting: Understand the nature of threats, potential impact, response actions taken, and recommended mitigation strategies.

•Collaboration: Work closely with other cyber security professionals, product teams, and external partners to share threat intelligence and improve overall security posture.

•Continuous Improvement: Stay up-to-date with the latest cyber threats, trends, and technologies to continuously improve threat hunting and detection methodologies and tools.

Qualifications:

•Education: Bachelor’s degree in Cyber Security, Information Technology, Computer Science, or a related field. Certifications are not required however being a Certified Ethical Hacker is a plus.

•Experience: Minimum of 10-15 years of experience in software engineering and/or cyber security, with a focus on product security, app security, threat hunting, security detection, incident response, or related areas.

•Technical Skills: Expert level understanding of software engineering skills with Java, C# or other OOO languages with focus on app security best practices.  Proficiency in using security tools and technologies such as SIEM, IDS/IPS, EDR, network analysis tools, and OWASP Top 10 knowledge. Strong scripting skills (e.g., Python, PowerShell) are highly desirable.

•Analytical Skills: Excellent analytical and problem-solving skills, with the ability to think critically and creatively to identify and mitigate threats.

•Communication: Strong written and verbal communication skills, with the ability to convey complex technical information to both technical and non-technical stakeholders.

•Team Player: Ability to work effectively both independently and as part of a team in a fast-paced, dynamic environment.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.