Account Director - Medical Communications - East Coast

As an Account Director at Prime, your primary responsibilities include managing day-to-day client relationships, leading a team through various medical communication projects, and ensuring that project forecasts are met. You'll also be actively involved in mentoring junior staff, identifying training needs, and spearheading business development efforts.

To qualify for the Account Director position at Prime, you should have 7-8 years of relevant experience, preferably in a full-service medical communications agency. A life sciences degree is essential, and further education, such as a Master’s or PhD, is highly preferred. Strong leadership and excellent communication skills are also necessary.

The Account Director at Prime plays a pivotal role in advancing our mission of delivering world-class healthcare solutions. By expertly managing client relationships and overseeing the execution of strategic projects, you'll ensure that our services meet client needs while driving improvements in healthcare communications.

Success as an Account Director at Prime requires a combination of strong leadership capabilities, excellent organizational and interpersonal skills, and a keen understanding of strategic medical communications. The ability to influence, mentor, and manage diverse teams is also crucial to navigating complex client relationships.

At Prime, Account Directors are treated to a comprehensive benefits package, including 42 days of paid time off, hybrid working options for better work-life balance, flexible core working hours, and a 5% contribution to your 401k plan. We prioritize your well-being and professional growth!

In your response, share your passion for the intersection of healthcare and communication. Highlight any personal experiences or ambitions that draw you to this field, as well as your desire to make a positive impact on patient outcomes.

Discuss your time management and organizational strategies, such as using project management tools. Emphasize the importance of clear communication with your teams to ensure alignment on priorities while maintaining a high standard of work.

Provide a specific example where you faced a significant client challenge. Detail the steps you took to address the issue, emphasizing your problem-solving skills and the impact of your solution on the client relationship.

Discuss your approach to project planning, setting clear expectations, and monitoring progress. Share tools or methods you use for accountability, and highlight the importance of fostering a supportive team culture.

Explain how you identify new business opportunities, develop pitches, and cultivate relationships with potential clients. Provide insights into your networking methods and how you leverage existing connections to grow the business.

Outline your mentoring philosophy, including practical advice on providing constructive feedback, guiding career development, and encouraging professional growth through learning opportunities.

Highlight the necessity of proactive and transparent communication in managing client expectations and maintaining team dynamics. Discuss specific communication strategies or frameworks you use to keep all stakeholders informed.

Illustrate your methods for staying informed, such as attending industry conferences, subscribing to relevant publications or blogs, and engaging in professional networks. Emphasize the importance of continuous learning in your role.

Share insights on successful account directors, such as their ability to blend strategic thinking with interpersonal skills. Highlight the importance of resilience, adaptability, and a focus on delivering value to both clients and your team.

Connect your goals and values with Prime's mission. Talk about your admiration for their approach to medical communications, as well as your enthusiasm for contributing to their vision of enhancing global healthcare outcomes.