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Dealer Development Manager (New England area)

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.


 The Dealer Development Manager is responsible for providing finance and insurance services for a network of dealerships in an assigned territory (NE/New England area) for our automotive product portfolio. This includes maintaining and developing existing automotive dealer relationships as well as acquisitions of new customer accounts.   


Responsibilities
  • Develop and execute a strategy to increase overall production within existing accounts 
  • Build and enhance relationships with key dealership personnel 
  • Utilize CRM to actively track and analyze sales leads and customer interactions to enhance business relationships and drive portfolio growth 
  • Establish and maintain ongoing communication with dealers to create visibility and accountability before, during and after every client visit and client interaction.  
  • Identify and implement process improvement recommendations 
  • Leverage customer relationships to generate leads and acquisition  opportunities 
  • Maintain industry knowledge surrounding trends and company initiatives 
  • Assist & contribute to the evaluation of competitive programs and products and provide management with updated information to develop strategy and negation tactics as needed 
  • Leverage cold calling and networking skills to obtain new sales opportunities resulting in Protective APD sales presentations (based on territory).  
  • Navigate projects to completion with multi department communication and follow up 


Qualifications
  • Bachelor’s degree preferred, high school diploma required.
  • 2 years of business to business sales experience, preferably automotive industry, ideal.
  • Automotive F&I experience preferred.
  • Retail automotive industry experience required.
  • Strong ability to provide customer service, which includes excellent listening skills, verbal and written communication skills as well as interpersonal skills.
  • Proficient in Microsoft Office (in particular, Excel and Power Point) 
  • Possess an organized approach to problem solving 
  • Must have a vehicle and a valid driver’s license with a good driving record 
  • Must be able to travel 50-75% of the time by air or car (varies by territory) 


Employee Benefits:  

We aim to protect our employees' wellbeing through a broad benefits offering. For example, we protect physical wellbeing through health, dental and vision insurance. We protect mental wellbeing through mental health benefits and an employee assistance program. We protect time away from work with a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). We protect financial wellbeing through contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.  

 

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.


Diversity and Inclusion:

At Protective, we are committed to providing an inclusive culture where all employees are able to fully contribute and thrive. Our goal is to grow and develop our people, attract diverse talent and support strong, diverse communities.


We support diversity, equity, and inclusion by working to develop a culture of inclusion and belonging led by leaders who develop potential and embrace all skills and abilities. Our aim is to create an equitable environment for all leaders and employees that will drive performance and impact business strategy. In this way, we can increase overall diversity for leadership roles and pipelines of talent by maturing our hiring practices, robust development opportunities and focus on retention of key talent.


We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing the talents of a diverse and inclusive workforce.


Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email martina.winston@protective.com.This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

What You Should Know About Dealer Development Manager (New England area), Protective

Are you ready to make an impact? As a Dealer Development Manager for Protective, positioned in the vibrant New England area, you'll be at the forefront of providing essential finance and insurance services to a network of dynamic automotive dealerships. This work-from-home role is not just about numbers; it's about building strong relationships and offering peace of mind to customers in their times of need. You’ll play a crucial role in cultivating existing dealership ties while seizing opportunities to welcome new ones into our growing family. Your days will be filled with strategizing to boost production, connecting with dealership personnel, and utilizing cutting-edge CRM tools to track and enhance customer interactions. Expect to engage in meaningful conversations and deliver high-quality service that drives both growth and mutual success. Beyond just maintaining relationships, you'll be critical in improving processes, analyzing competitive landscapes, and navigating project completions through collaborative efforts across departments. We're looking for someone who brings not just experience in B2B sales, ideally within the automotive sector, but also top-notch communication and organizational skills. If you have a passion for the automotive industry and a desire to make a difference, we want to hear from you. Along with a competitive salary, you'll enjoy comprehensive health benefits, retirement plans, and a culture that emphasizes diversity and inclusion. Join us and protect what matters most—starting with your career!

Frequently Asked Questions (FAQs) for Dealer Development Manager (New England area) Role at Protective
What are the specific responsibilities of a Dealer Development Manager at Protective?

The Dealer Development Manager at Protective is responsible for managing finance and insurance services within a designated territory, particularly focusing on the New England area. This includes building and enhancing relationships with key dealership personnel, executing strategies to increase production, utilizing CRM systems for tracking sales leads, communicating consistently with dealers, implementing process improvements, and navigating multi-department collaborations to ensure project completion.

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What qualifications are needed to become a Dealer Development Manager at Protective?

To qualify for the Dealer Development Manager position at Protective, candidates should possess at least a high school diploma, with a preferred bachelor’s degree. Additionally, relevant experience in B2B sales—ideally within the automotive industry—is essential. Experience in automotive finance and insurance, strong customer service skills, and proficiency in Microsoft Office, particularly Excel and PowerPoint, are all important qualifications.

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How can I grow my career as a Dealer Development Manager at Protective?

At Protective, growth opportunities are abundant for Dealer Development Managers. The company emphasizes professional development through training programs and encourages employees to engage in initiatives that promote diversity and inclusion. By building relationships and knowledge within the industry, as well as taking advantage of the resources and mentorship offered, you can enhance your career trajectory significantly.

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What does the work-from-home arrangement entail for a Dealer Development Manager at Protective?

As a Dealer Development Manager working from home at Protective, you'll have the flexibility to manage your schedule while being required to travel within the assigned New England territory. This position allows you to connect with dealerships via remote communications and meetings, providing ample opportunity for productivity while enjoying the convenience of a home-based working environment.

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What kind of benefits are offered to Dealer Development Managers at Protective?

Protective offers a comprehensive benefits package for Dealer Development Managers that includes health, dental, and vision insurance, mental wellness benefits, paid time off, retirement savings plans with company matching, and a variety of programs to support employee well-being. Additionally, the company promotes a culture of diversity and inclusion, fostering a supportive work environment.

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Common Interview Questions for Dealer Development Manager (New England area)
Can you describe your experience in business-to-business sales related to the automotive industry?

When answering this question, focus on specific examples from your past experiences where you successfully managed dealer relationships or achieved sales goals in the automotive sector. Highlight relevant strategies you employed and the outcomes of your efforts.

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How do you maintain relationships with key dealership personnel?

Discuss your approach to building and nurturing relationships through regular communication, understanding their needs, and offering tailored solutions. Mention any specific tools or strategies you use to keep track of interactions and ensure you are providing value consistently.

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What strategies do you use to meet sales goals and drive production?

Talk about past experiences where you've set strategic goals and the steps taken to achieve them. This might include utilizing CRM systems to manage sales leads, implementing marketing strategies, or participating in events. Remember to quantify your success where possible!

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How do you handle process improvements within your current role?

Share examples of how you've identified areas for improvement in your previous roles, detailing the steps taken to implement those changes and the positive impacts they had on operations and dealer relationships.

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What role does market research play in your sales strategies?

Explain how you gather and analyze market research to inform your sales strategies. Emphasize the importance of staying updated with industry trends and your ability to adapt based on competitive insights.

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What tools do you find most effective for tracking customer interactions?

Mention specific CRM tools you've utilized, how they have enhanced your ability to track leads and customer interactions, and how this data has informed your sales strategies.

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Describe a time when you successfully closed a difficult sale.

Provide a detailed story of a challenging sales situation, outlining the steps you took to overcome objections, build trust, and ultimately close the deal. Highlight your communication skills and customer understanding throughout the process.

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How do you prioritize your tasks when working from home?

Talk about your organizational skills and the tools you use for time management. Discuss how you set daily and weekly goals to ensure productivity even within a remote setting.

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What do you believe are key attributes of a successful Dealer Development Manager?

Share your thoughts on the essential qualities for success in this role, such as strong communication skills, sales acumen, relationship-building abilities, and adaptability. Provide examples of how you've exemplified these attributes in your career.

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How do you respond to challenges in the automotive finance and insurance industry?

Discuss an example where you faced a challenge and your approach to resolving it. Highlight your ability to remain proactive, analytical, and customer-focused, ensuring that you consistently meet client needs and strive for best practices.

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Founded in 1907, Protective Life is a financial service holding company that specializes in full life insurance. Protective Life is located in Alabama.

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Full-time, remote
DATE POSTED
December 6, 2024

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