Associate Patient Financial Counselor *Remote*

Why do you choose to work at Providence?TranscriptWork at Providence because I believe in the mission and values. The know me, care for me, ease my way is something that is near and dear to my heart. I've chose Providence for the last 11 years because it's helped me grow in my career. I started out as a caregiver, moved up to supervisor, and I'm now a manager of a department. It has given me resources that I need to even excel. I've had the support of wonderful core leaders and managers. I also know the environment here at Providence is exactly what I would want for myself, my family, my children. It's a big deal to know you can go somewhere and you can feel cared for. The culture is very welcoming. The staff are very knowledgeable, and if they don't know, they'll find someone for you to get that answer. Providence is a huge part of my life, and I absolutely am proud to work here.PausePlay% buffered00:0000:00UnmuteMuteSettingsCaptionsDisabled Transcript DisabledCaptionsGo back to previous menuDisabledEnglishENEspañolESDeutscheDE中文ZHFrançaisFRExit fullscreenEnter fullscreenVideo length: 57 seconds0:57Work at Providence because I believe in the mission and values. The know me, …RRachelManager Environmental Services & Laundry Depts.Description• *Associate Patient Financial Counselor *Remote• Candidates residing in WA, OR or CA are encouraged to apply.**Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor Associate identifies eligibility, provides education, facilitates completion of applications for Medicaid/MediCal, and makes referrals as necessary for enrollment support. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:• H.S. Diploma or GEDPreferred Qualifications:• 3 years Experience in a hospital, clinic, or healthcare business office• 2 years Experience in automated, computerized account follow-up system, preferably in Epic• Knowledge in reimbursement of health care accounts from insurance companies preferred• Previous experience with medical and health plan terminologySalary Range by Location:California: Humboldt: Min: $20.64, Max: $31.52California: All Northern California - Except Humboldt: Min: $23.16, Max: $ 35.37California: All Southern California - Except Bakersfield: Min: $20.64, Max: $31.52California: Bakersfield: Min: $19.80, Max: $30.24Oregon: Non-Portland Service Area: Min: $18.46, Max: $28.19Oregon: Portland Service Area: Min: $19.80, Max: $30.24Washington: Western - Except Tukwila: Min: $20.64, Max: $31.52Washington: Southwest - Olympia, Centralia & Below: Min: $19.80, Max: $30.24Washington: Tukwila: Min: $20.64, Max: $31.52Washington: Eastern: Min: $17.62, Max: $26.91Washington: South Eastern: Min: $18.46, Max: $28.19Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Check out our benefits page for more information about our Benefits and Rewards.About the TeamProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Requsition ID: 301683Company: Providence JobsJob Category: Patient Financial ServicesJob Function: Revenue CycleJob Schedule: Full timeJob Shift: DayCareer Track: Admin SupportDepartment: 4001 SS RC FIN COUNSAddress: WA Centralia 914 S Scheuber RdWork Location: Centralia Hospital-CentraliaPay Range: $see posting - $see postingThe amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Check out our benefits page for more information about our Benefits and Rewards.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefitsPlease be advised that our application system will be unavailable June 21 from 7 p.m. PT until approximately 7 a.m. PT on June 22 as we implement enhancements.Pay Range: $see posting - $see postingThe amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Check out our benefits page for more information about our Benefits and Rewards.