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Strategic Account Manager, Dallas

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold-standard veterinary medicine and individualized support when it matters most–we aim to enable $1/2B in life-extending and life-saving treatment over the next five years.


How we’re making this happen:

Premium Insurance: Best-in-class coverage to enable the best, most advanced treatments and therapies when it matters most – without compromise

Innovative Wellness Plans: Personalized preventive care products designed with vets to prevent, reduce, and detect health risks earlier to extend quality of life

5-Star Experience: Concierge service & experience powered by pet experts and industry-leading technology to make decisions and providing care stress-free & frictionless

Mission-Driven Culture: We put pets' best interests at the center of everything we do. We dream big and solve big problems. We embrace speed, agility, and fearlessness to jump the highest fences, dig new and bigger holes, and fight for the toys we believe in.


Pumpkin is looking for a highly motivated and results-driven Strategic Account Manager to join our team. In this role, you will play a pivotal role supporting our efforts in the veterinarian channel, expanding our customer base, and driving revenue growth. With a focus on building strong client relationships and executing effective sales strategies, you will contribute to educating veterinary professionals on the value of pet insurance. If you have a track record of exceeding sales quotas and share our passion for pets, this is the role for you!


This is a field based position requiring weekly territory travel throughout the DFW/Fort Worth (DFW) metro area, with 4 dedicated in-field days and 1 home office day required.


What You'll Do:
  • Actively pursue and close new business opportunities, aiming to achieve a quarter-over-quarter growth of +15%.
  • Assume ownership of a portfolio of 110-130 accounts, managing and nurturing these relationships to drive quote, policy and revenue growth.
  • Conduct an average of 12 product training sessions per quarter, providing educational and persuasive presentations to potential clients.
  • Develop and execute tailored sales strategies for each account, leveraging data analytics and insights to introduce our products effectively.
  • Establish a reputation as a trusted advisor and subject matter expert in your field, fostering long-term client relationships.
  • Foster strategic partnerships and build a strong network to develop a robust pipeline of new business opportunities and create collaborative opportunities.
  • Utilize exceptional presentation skills, persuasive abilities, and a talent for driving behavior change in clients.
  • Demonstrate an entrepreneurial spirit and a self-starter attitude, taking ownership of your sales goals and initiatives.


What We're Looking For:
  • 3+ years of sales experience, with at least 1 year of field/outside sales experience
  • A self-starter with an entrepreneurial mindset and proven success in launching new territories or working in low-structure, start-up environments
  • Strategic and creative thinking to develop innovative sales approaches and step outside conventional methods
  • Solid understanding of the products/services you’ve sold and expertise in concept selling, preferably in B2B or B2B2C roles
  • Strong data analysis capabilities to examine past performance metrics and build effective sales plans for the territory
  • A business-minded individual who takes ownership of their book of business, analyzes historical data, and forecasts future performance, actions and trends
  • Expertise in fundamental sales skills such as route planning, overcoming objections, closing techniques, etc.
  • Ability to pass/obtain a Property & Casualty License within 30 days
  • Ability to work nights and weekends
  • Bachelor's degree in business, marketing, or a related field (or equivalent work experience)


Bonus Points:
  • Experience with Salesforce CRM
  • Experience with Pet Insurance
  • Current P&C Producers license


The compensation for this position ranges from $50,000- $70,000 (annually). Compensation may vary outside the listed range, based on a number of factors including but not limited to location, qualifications, performance, skills and experience. The compensation range listed is just one component of Pumpkin’s total compensation package for employees. Total compensation packages, depending on the position, may also include incentive compensation, discretionary bonuses, and other short or long-term incentives. If hired, employees will be in an ‘at-will position’ and Pumpkin reserves the right to modify compensation (as well as any other discretionary payment or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.


Benefits and Perks:

Comprehensive contributions to medical, dental and vision for colleagues and dependents.

Generous PTO and Paid Holidays

401k with company match.

The opportunity to join a team where every team member has the autonomy and support they need to boss their role and make empowered decisions.

Pet Friendly Offices, Stocked Kitchens, Team Workouts, Team Outings and much more!


Pumpkin's Core Values:

Pets Come First: Put what’s best for pets at the center of everything we do

Trust the Pack: Help families make empowered pet care decisions

Jump Fences: If there’s a will, there’s always a way over them

Share Toys: Be generous with our gifts and amazing things will happen

Dig New Holes: Challenge conventions to create the future of pet health care


Pumpkin is proud to be an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other characteristic protected by federal, state or local laws.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Strategic Account Manager, Dallas, Pumpkin

If you're a driven sales professional with a passion for pets, Pumpkin has an exciting opportunity for you as a Strategic Account Manager in Dallas! At Pumpkin, we believe in providing uncompromising care to the pets we love, and we’re on a mission to contribute to life-extending treatments and preventive care for our furry friends. In this role, you'll be instrumental in supporting our veterinary channel and expanding our customer base across the Dallas-Fort Worth metro area. Imagine actively pursuing new business opportunities, managing a portfolio of 110-130 accounts, and nurturing those relationships to drive growth—all while helping educate veterinary professionals about the incredible value of pet insurance. Your ability to conduct engaging product training sessions and develop tailored sales strategies will set you apart. With the entrepreneurial spirit and self-starter attitude that Pumpkin values, you will have the freedom to strategize and innovate how we connect with our clients. Plus, you’ll enjoy a flexible work environment with a combination of in-field days and home office time. With an emphasis on teamwork and a culture that puts pets first, you'll find support and camaraderie at Pumpkin. Are you ready to jump into a role that’s not only rewarding but also crucial for pet health care? Join us in making a difference while thriving in your career!

Frequently Asked Questions (FAQs) for Strategic Account Manager, Dallas Role at Pumpkin
What are the main responsibilities of a Strategic Account Manager at Pumpkin?

As a Strategic Account Manager at Pumpkin, you'll be responsible for actively pursuing and closing new business opportunities, managing a portfolio of 110-130 accounts, and driving quote, policy, and revenue growth. You will also conduct product training sessions to educate veterinary professionals about the benefits of pet insurance, while developing tailored sales strategies tailored to each client.

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What qualifications do I need to apply for the Strategic Account Manager position at Pumpkin?

To apply for the Strategic Account Manager at Pumpkin, you should have at least 3 years of sales experience with a minimum of 1 year in field sales. A self-starter mentality, strong data analysis capabilities, and expertise in fundamental sales skills are essential. Additionally, a Bachelor’s degree in business, marketing, or a related field is preferred.

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What is the culture like at Pumpkin for Strategic Account Managers?

Pumpkin prides itself on a mission-driven culture centered around putting pets first. As a Strategic Account Manager, you will find an environment that promotes teamwork, creativity, and agility. Employees are encouraged to share ideas freely, take ownership of their roles, and contribute to the overall mission of improving pet health and wellness.

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Is there a need for travel in the Strategic Account Manager role at Pumpkin?

Yes, the Strategic Account Manager position at Pumpkin requires weekly territory travel throughout the DFW metro area, with four field days and one home office day each week. This travel is essential for building relationships and connecting with veterinary professionals directly.

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What compensation can I expect as a Strategic Account Manager at Pumpkin?

The compensation for the Strategic Account Manager role at Pumpkin ranges from $50,000 to $70,000 annually, depending on various factors, including qualifications and experience. In addition, total compensation may include incentives, discretionary bonuses, and other short or long-term benefits.

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Common Interview Questions for Strategic Account Manager, Dallas
Can you describe your sales experience relevant to the Strategic Account Manager position?

When answering this question, focus on specific sales achievements, such as exceeding quotas or successful territory management, and highlight your experience in field sales. Discuss your approach to building client relationships and strategies you've implemented that align with Pumpkin's mission.

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How do you prioritize and manage a portfolio of accounts?

Discuss your methods for prioritizing accounts based on potential revenue and relationships. Highlight your use of data analysis to inform your strategies and tools you may use for organization, such as Salesforce CRM, to ensure effective account management.

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What strategies do you use to close a sale?

Share specific closing techniques you've found effective in your experience. Explain how you adapt your approach based on the client's needs and how you build trust with your clients to drive successful outcomes.

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How do you tailor your sales presentation to different clients?

Emphasize your understanding of client needs and the importance of customizing your presentations to address those needs. Provide examples of how you adjust your messages and the information you present based on client feedback or industry insights.

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What metrics do you track to measure your sales success?

Mention key performance indicators (KPIs) relevant to sales success, such as closed deals, revenue growth, or client retention rates. Speak to the importance of analyzing historical data to inform future sales strategies and improve performance.

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Can you discuss a challenging sales situation and how you overcame it?

Choose a real-life example of a sales challenge you've faced and describe your approach to overcoming it. Focus on problem-solving skills, adaptability, and your commitment to meeting client needs, which aligns with Pumpkin's core values.

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How comfortable are you with conducting product training sessions?

Discuss your experience with product training, including how you keep sessions engaging and informative. Share techniques you use to convey complex information clearly, ensuring clients fully understand the benefits of the products.

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What role does customer feedback play in your sales approach?

Highlight the importance of listening to customer feedback as a tool for improving your sales strategy. Explain how you incorporate feedback into your sales process, helping you connect better with clients and tailor your approach.

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How do you stay motivated during slower sales periods?

Share techniques you use to maintain motivation, such as setting short-term goals, engaging with mentor figures, or exploring new networking opportunities. Focus on resilience and optimism as qualities that help you push through challenges.

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Why do you want to work for Pumpkin as a Strategic Account Manager?

Articulate your passion for pets and your belief in the mission of Pumpkin. Discuss how the company's innovative approach to pet health aligns with your values and how you see yourself contributing to the overall success of the team.

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DATE POSTED
January 12, 2025

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