Strategic Partner Success Director

The Strategic Partner Success Director at FreedomPay is responsible for driving revenue growth through strategic partnerships. This includes identifying and prioritizing high-value partners, collaborating with various teams for partner success initiatives, and managing relationships with enterprise partners to ensure alignment. The Director will also develop growth enablement plans and represent the company at industry events.

To apply for the Strategic Partner Success Director position at FreedomPay, candidates should have a Bachelor’s degree in Business, Marketing, Finance, or a related field. An MBA is a plus. Applicants should also possess over 5 years of experience in partner success, business development, or similar roles in payments, fintech, or SaaS environments.

The Strategic Partner Success Director contributes to revenue growth at FreedomPay by leveraging strategic partnerships to create and execute comprehensive growth and enablement plans. This role includes analyzing market trends, identifying potential partners, and implementing strategies that maximize partnership performance and ensure mutual success.

Essential skills for the Strategic Partner Success Director role include excellent relationship-building and communication skills, the ability to influence stakeholders, strong analytical skills to identify market trends, and a results-driven mindset. A solid understanding of the payments and fintech landscape is also crucial.

Yes, the Strategic Partner Success Director position at FreedomPay requires travel up to 30-40%. This travel includes attending industry events, conferences, and partner meetings, allowing you to build relationships and identify new opportunities in the market.

To identify new strategic partners for FreedomPay, I would start by conducting thorough market research to pinpoint organizations that align with our growth objectives. Next, I would analyze industry trends and competitor activities to inform our partnership strategies, ultimately focusing on companies that complement our offerings and can deliver mutual value.

Certainly! In my previous role, I identified a fintech company that aligned perfectly with our services. I reached out, built rapport, and identified mutual goals, leading to a collaboration that generated a significant increase in revenue for both parties. We executed joint marketing campaigns that expanded our customer base and proved the value of the partnership.

Enhancing existing partner relationships would involve regular check-ins to discuss performance metrics, solicit feedback, and identify areas for improvement. I would also offer tailored support for their needs and success initiatives, ensuring they feel valued and that our objectives remain aligned.

When managing multiple partnerships, I prioritize tasks based on urgency and potential impact. I utilize project management tools to track deadlines and milestones. Additionally, maintaining open communication with all partners helps in understanding their needs and expectations, allowing me to allocate my time effectively.

I measure the success of key partnerships by tracking performance metrics such as revenue generated, customer satisfaction levels, and overall ROI from the partnership. Regular reporting and analysis allow adjustments to be made to our partnership strategies as needed to maximize impact.

Communication is vital in partner success. It builds trust and ensures that all parties are aligned with goals. Regular updates and open dialogue regarding challenges and successes can strengthen relationships and foster collaboration, driving better outcomes.

In one instance, a partner encountered operational issues that affected their performance. I scheduled a meeting to address the situation directly. By collaborating on a solution and providing additional resources, we not only resolved the issue but also deepened our relationship through mutual support and understanding.

I have developed and executed several go-to-market strategies aimed at launching new products with partners. This involves conducting competitive analyses, defining target markets, and collaborating with marketing teams to ensure alignment on messaging and outreach efforts to maximize impact at launch.

I utilize a variety of tools and software for managing partnerships, including CRM platforms for tracking interactions, project management tools to oversee tasks and deadlines, and data analytics software to measure partnership performance effectively.

I am motivated by the opportunity to create win-win situations through partnerships. Seeing the tangible results from collaboration and knowing that I play a role in driving growth for both my organization and our partners is incredibly fulfilling.