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UX Design Intern

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. 

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

 

UX Design Intern

 

Why We Have This Role

We are looking for a UX Design Intern to join our passionate design team. Our customers expect us to push the boundaries of what enterprise software can be, looking to us to think holistically about creating real-world value through our platform. This internship provides emerging UX designers the opportunity to apply and grow their skills in real-world scenarios, and collaborate with seasoned professionals in an environment where creativity and user-centric thinking thrive.

We believe investing in new UX talent is essential to the future of our industry. Your growth and success are big priorities for our team – we’re committed to providing meaningful mentorship, real project experience, and a supportive environment where you can develop your skills and confidence. By helping to develop the next generation of UX designers, we aim to strengthen not only our team’s capabilities, but also contribute to advancing UX as a whole. Your fresh perspective and ideas will be valued contributions to the ongoing growth of our company and the UX discipline.

 

How You’ll Find Success

  • Collaborate with stakeholders to understand user needs and business goals for your assigned projects
  • Solve interaction design challenges with support and guidance from senior UX designers
  • Create wireframes and prototypes for important user task flows
  • Participate in UX team meetings and design reviews
  • Apply insights from usability studies to improve designs
  • Engage directly with customers to understand their use cases and needs
  • Experiment with various interactive prototyping tools and techniques

 

How You’ll Grow

  • Develop skills in translating business goals and requirements into tangible user-facing solutions
  • Refine your information architecture, interaction design, and visual design skills through mentorship with our UX team
  • Gain insight into how UX teams function within a successful enterprise software company
  • Learn UX industry best practices through hands-on application
  • Learn to leverage AI design tools and technologies to enhance your workflow, ideation process, and design exploration capabilities
  • Work alongside UX researchers to conduct and analyze usability studies
  • Create compelling case studies for your professional portfolio

 

Things You’ll Do

  • Design high-fidelity wireframe for multi-step workflows that simplify the customer journey
  • Participate in UX team critiques, providing and receiving valuable feedback
  • Transform usability study data into concrete UI improvements that enhance the user experience
  • Incorporate modern interaction design standards and trends to create intuitive enterprise products
  • Experiment with AI-assisted design tools and technologies to streamline your work, generate ideas, and enhance your prototyping capabilities 

 

What We’re Looking For On Your Resume

  • Current enrollment in a degree program in UX Design, Human-Computer Interaction, Graphic Design, or related field
  • A portfolio of work showcasing design process, wireframes, mockups, and prototypes
  • Proficiency with design and prototyping tools like Figma
  • Understanding of user research techniques and experience evaluating user needs
  • Collaborative mindset with strong communication skills for presenting your work and telling the story of a design challenge
  • Demonstrated creativity in solving design problems with user-friendly solutions
  • Genuine passion for improving user experience, and understanding design’s impact on improving peoples’ experiences

 

What You Should Know About This Team

Our growing UX team designs innovative end-to-end designs and experiences for millions of users globally. As part of the Product, UX, and Engineering organization, you’ll join a collaborative community of UX professionals who define Qualtrics as the Experience Management company. We prioritize mentorship, leadership development, and continuous skill building.

 

Our Team’s Favorite Perks and Benefits

  • QMentorship Program that pairs you with a Qualtrics mentor for meaningful coaching outside your team
  • Diverse QGroup Communities including MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

For this part-time or intern position, this pay range is for base pay per hour. An intern housing stipend may be included in an employment offer. In addition to a range of medical, financial, and other benefits, based on eligibility criteria.

Washington State Hourly Pay Transparency
$23.50$39 USD

Average salary estimate

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What You Should Know About UX Design Intern, Qualtrics

At Qualtrics, we are on a mission to revolutionize the way businesses engage with their customers, and we are thrilled to invite aspiring UX designers to apply for our UX Design Intern position in Seattle, Washington. Here at Qualtrics, we focus on creating memorable experiences for millions of users through innovative software solutions. As a UX Design Intern, you will be embarking on an incredible journey filled with mentorship, creativity, and real-world challenges. You will collaborate with seasoned designers and stakeholders, delving deep into understanding user needs while contributing fresh ideas that can elevate our product design. With access to advanced design tools, you’ll create engaging wireframes and prototypes, while also honing your skills in interaction and visual design. Our team values experimentation, and you’ll have the chance to apply insights from usability studies to create intuitive solutions that truly enhance user experience. You’ll not only develop your design capabilities but also gain invaluable insight into how our UX team thrives within a leading enterprise software environment. Join us at Qualtrics, where your contributions will help shape the future of user-centered design and ultimately help businesses around the globe deliver exceptional experiences. Plus, you’ll enjoy perks like our QMentorship program and the vibrant culture of our diverse community. The possibilities for growth and innovation are endless, and we can’t wait for you to be a part of our team!

Frequently Asked Questions (FAQs) for UX Design Intern Role at Qualtrics
What are the main responsibilities of a UX Design Intern at Qualtrics?

As a UX Design Intern at Qualtrics, your main responsibilities will include collaborating with team members to understand user needs, creating wireframes and prototypes, participating in design reviews, and engaging with users to glean insights for enhancements. You will also get to experiment with various design tools and techniques while receiving mentorship from experienced designers, making it a rich learning experience.

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What qualifications do I need to apply for the UX Design Intern position at Qualtrics?

To apply for the UX Design Intern role at Qualtrics, you should be currently enrolled in a degree program in UX Design, Human-Computer Interaction, Graphic Design, or a related field. A portfolio showcasing your design process, wireframes, and prototypes is essential, along with proficiency in design tools like Figma. Strong communication skills and a genuine passion for improving user experience are also critical for success in this role.

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What type of mentorship can I expect as a UX Design Intern at Qualtrics?

Qualtrics provides a robust mentorship program through its QMentorship initiative, where interns are paired with experienced professionals who offer guidance and coaching. You will receive feedback on your projects, learn about industry best practices, and have opportunities for hands-on application of your skills, fostering your development as a UX designer.

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How does the UX team at Qualtrics operate in terms of collaboration?

The UX team at Qualtrics operates on a collaborative basis, where open communication and sharing of ideas are encouraged. You'll participate in team meetings and design critiques, enabling a space where feedback is valued, and creativity flourishes. This collaborative environment ensures that interns can significantly influence the projects they work on, contributing to innovative design solutions.

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Can you describe the hybrid work model at Qualtrics for the UX Design Intern role?

Qualtrics follows a hybrid work model, allowing interns to work in the office three days a week and remotely for the remaining days. This structure promotes effective teamwork during critical in-person collaboration while also providing flexibility to balance personal and professional commitments, ensuring a positive work-life integration.

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Common Interview Questions for UX Design Intern
Can you describe a project in your portfolio and your role in it?

When discussing a project from your portfolio, highlight your specific contributions, the design process you followed, and any challenges you faced. Be sure to articulate the impact of your design on user experience and how you arrived at your final solution, showcasing your design thinking and problem-solving skills.

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How do you approach understanding user needs in your design process?

In your response, explain your methods for gathering user insights, such as interviews, surveys, or usability testing. Discuss your eagerness to engage with users directly and apply findings to inform your design decisions, demonstrating your user-centric approach.

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What design tools are you familiar with, and how have you used them?

Mention the design and prototyping tools you have experience with, like Figma or Sketch, and provide examples of how you’ve utilized these tools in your projects for wireframing, prototyping, or collaboration. Emphasize your adaptability to new tools as you grow in your role.

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How do you handle receiving critical feedback on your designs?

Explain your mindset regarding feedback by emphasizing that you view it as an opportunity for growth. Share an example of a time you received criticism and how you used it to improve your design or enhance your skills, showcasing your receptivity and professional growth.

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Can you describe your experience with usability testing?

Discuss how you approach usability testing, including planning, conducting sessions, and analyzing results. Share an example where usability testing led to significant improvements in your designs, showing your practical understanding of this essential aspect of UX design.

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What trends in UX design are you currently following?

List specific trends such as AI in design, voice user interfaces, or micro-interactions that you’re passionate about. Explain how staying updated on trends influences your design perspective and how you might apply this knowledge at Qualtrics.

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How do you prioritize tasks when managing multiple projects?

Share your methods for prioritization, such as using planners, to-do lists, or project management tools. Discuss your strategy for assessing urgency and importance and how you communicate with team members about timelines and expectations to ensure project success.

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Describe a challenging design problem you faced and how you solved it.

Pick a specific example and explain the context, the problem, your thought process, and the solution you implemented. Highlight your analytical thinking and creativity in overcoming challenges, showcasing your capability to add value as a UX Design Intern.

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What do you think makes a good UX design?

Articulate your philosophy on good UX design. Focus on aspects like user-centeredness, accessibility, simplicity, and intuitive interaction. This allows you to express your understanding of the fundamental principles that guide effective UX creations.

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Why do you want to join Qualtrics as a UX Design Intern?

Share your motivation for wanting to be part of Qualtrics, emphasizing their mission and values. Perhaps mention the company's emphasis on mentorship, innovation, and the chance to contribute to meaningful projects that improve user experience, indicating that you're eager to grow and make an impact.

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At Qualtrics, our mission is to build technology that closes experience gaps.

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Internship, hybrid
DATE POSTED
April 3, 2025

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