Business Compliance Specialist I

As a Business Compliance Specialist I at Rackspace Technology, you will manage internal requests regarding customer contracts, investigate discrepancies, prepare contracts for signatures, and handle the documentation process for international entities. You will also serve as the main contact for the customer contract validation team, ensuring compliance with various standards and regulations.

The Business Compliance Specialist I role at Rackspace Technology requires at least 3 years of relevant experience in compliance or a similar position. Candidates should possess strong organizational abilities, be flexible and customer-oriented, and ideally have proficiency in English and German. Knowledge of Microsoft Office and Excel is essential for success in this position.

The Business Compliance Specialist I contributes to Rackspace Technology's mission by ensuring adherence to compliance frameworks and standards. This role plays an essential part in facilitating smooth operations, which ultimately assists in delivering outstanding customer service and innovative technology solutions.

A Business Compliance Specialist I at Rackspace Technology can expect a dynamic, remote work environment that emphasizes flexibility and collaboration. You'll be part of a diverse, multinational team that thrives on innovation and variation, allowing you to grow your skills in a supportive atmosphere.

Yes, the Business Compliance Specialist I position at Rackspace Technology requires excellent proficiency in English, both written and spoken. Additionally, knowledge of the German language will be considered an advantage, enhancing your ability to collaborate with international teams.

In this role, I am responsible for managing customer contract inquiries, ensuring compliance with established standards, and investigating discrepancies. I also collaborate with international teams to validate contracts and maintain accurate documentation.

I have over three years of experience working within compliance frameworks, ensuring adherence to both internal and external regulations. I have worked on maintaining documentation, performing audits, and supporting audits by gathering required information.

I prioritize tasks by creating a structured plan that outlines my daily responsibilities, focusing on urgency and importance. I use tools like checklists and scheduling to track my progress and remain adaptable to new requests.

I would start by investigating the discrepancy thoroughly, communicating with relevant parties, and gathering all necessary information. Once identified, I would collaborate with my team to resolve the issue efficiently and ensure compliance with all standards.

I am proficient in several contract management software tools, along with Microsoft Office and Excel, which are essential for organizing and maintaining documentation. I ensure that all files are correctly archived and accessible for audits and reviews.

I prioritize clear, concise communication through various channels, understanding the importance of timely updates. I utilize video conferencing tools, emails, and collaborative software to stay connected and keep everyone informed about ongoing tasks.

In a previous role, I encountered a complex regulatory change that required immediate adaptation. I researched the new requirements and proposed adjustments to our compliance processes, collaborating with the team to implement changes timely while ensuring continuous compliance.

I am enthusiastic about the role due to Rackspace's commitment to providing innovative cloud solutions, and I believe my background in compliance aligns perfectly with the company's mission and values. I am eager to contribute to both compliance and customer success.

I handle tight deadlines by maintaining open communication with my team, scheduling blocks of focused work, and refining my process to prioritize quality. I believe careful planning and organization can help ensure that deadlines are met without compromising standards.

I believe that strong organizational skills, attention to detail, proactive communication, and a solid understanding of compliance regulations are essential for a Business Compliance Specialist. These ensure the successful management of contracts and adherence to compliance standards.