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Supplier Manager II

The Supplier Manager II is responsible for managing the vendor relationship, negotiations, and working as a business partner with the internal departments. Serves as the sole interface between the vendor, Rackspace's strategic sourcing team, and suppliers to ensure that sourcing needs are met.


Please submit a resume in English to be considered for the role. All interviews will be held in English.


Work Location: Hybrid in CDMX and Edomex and Remote in Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.


- The role can be worked hybrid working at least two days a week at our office located in Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 25 miles(40 KM) of the office.

- The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.


KNOWLEDGE/SKILLS/ABILITY
  • General to advanced knowledge of purchasing principles and practices.
  • Prior knowledge of a technology-based service-oriented industry is preferred.
  • Prior knowledge of Oracle is preferred but not required.
  • Excellent interpersonal, written, and verbal communication skills. 
  • Fluent English communication(read, write, and speak) interviews will be held in English
  • Experience in handling multiple tasks and the ability to prioritize a highly varied work level to maintain required productivity levels.
  • Demonstrated leadership skills and qualities.
  • General to advanced understanding of supplier management techniques.
  • Strong project management skills.
  • Ability to communicate technical information and ideas so others will understand.
  • Ability to successfully work and promote inclusiveness in small groups.


JOB COMPLEXITY
  • Optimizes internal customer relationships by building a solid rapport with everyone within the organization and manages global sourcing supplier relationships.
  • Enhances the procurement and supply chain processes throughout all entities (domestic and international) by entering into global strategic sourcing partnerships.
  • Identifies and takes advantage of strategic sourcing opportunities and manages difficult situations to ensure that the strategic sourcing team’s reputation for Fanatical Support is upheld.
  • Maintains direct contact with internal customers throughout the entire supply chain with efforts to minimize cost, shorten delivery times, and maximize quality.
  • Focus of work may be in the whole supply chain from acquisition to disposal.
  • Leads, coordinates, and manages production, supply, and service agreements for the business. 
  • Develops and processes RFQs, RFP’s, PO requisitions, and partnership agreements.
  • Manages a Supplier Performance Scorecard program with critical suppliers and maintains the company's Approved Supplier List.
  • Establishes alliances with key production suppliers and performs supplier site visits and audits as required.
  • Guides and assists team members on procurement best practices, e-procurement technology, and supplier relationship management practices.
  • Interfaces with internal customers and integrates with procurement planning and budgeting processes.
  • Develops and conducts market analysis and research that will help define commodity markets, analyze trends, competition, capacity, and purchasing buying power.


EXPERIENCE/EDUCATION
  • High school diploma or equivalent required.
  • Bachelor's degree in Business or related field required. At the manager’s discretion, equivalent additional experience may substitute for the degree requirement. 
  • a minimum of 2 - 4 years of experience in supplier management required


SUPERVISION
  • General instruction on routine tasks, detailed instruction on new assignments.


PHYSICAL DEMANDS
  • General office environment.
  • Moderate levels of stress may occur at times. 
  • May require long periods sitting and viewing a computer monitor. 
  • No special physical demands required.


Please submit a resume in English to be considered for the role. All interviews will be held in English.


Work Location: Hybrid in CDMX and Edomex and Remote in Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.


- The role can be worked hybrid working at least two days a week at our office located in Miguel Hidalgo for candidates that live in Ciudad de Mexico or Estado de Mexico within 25 miles(40 KM) of the office.

- The role can be worked remotely in the states of  Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla.


#LI-AW1

#LI-Remote

#LI-Hybrid


"Remote postings are limited to candidates residing within the country specified in the posting location"


About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

 

 

More on Rackspace Technology

Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

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What You Should Know About Supplier Manager II, Rackspace

As a Supplier Manager II at Rackspace Technology, you'll play a pivotal role in shaping our vendor relationships and strengthening our internal partnerships! This hybrid position allows you flexibility with work locations, especially for candidates near Ciudad de Mexico and Estado de Mexico; plus remote opportunities exist in Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla. Your mission? To effectively manage vendor relationships while collaborating with various internal departments to ensure that our sourcing needs are met seamlessly. You’ll act as the glue that binds our strategic sourcing team with suppliers, optimizing procurement processes, and maximizing efficiency as you navigate complex supply chains. Your advanced knowledge in purchasing principles will shine as you handle everything from RFQs to supplier audits, enabling you to enhance our global partnerships. With your leadership skills and strong project management abilities, you will not only develop strategies but also foster inclusiveness within your team. Join us at Rackspace Technology and bring your passion for supplier management to our dynamic work environment, contributing to innovative solutions that empower our customers and drive our mission forward!

Frequently Asked Questions (FAQs) for Supplier Manager II Role at Rackspace
What are the main responsibilities of the Supplier Manager II at Rackspace Technology?

The Supplier Manager II at Rackspace Technology is responsible for managing vendor relationships, facilitating negotiations, optimizing procurement processes, and leading strategic sourcing partnerships. This includes maintaining communication with internal customers and suppliers, developing market analysis, managing supplier performance metrics, and ensuring sourcing needs are met efficiently.

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What qualifications do I need to apply for the Supplier Manager II position at Rackspace?

To apply for the Supplier Manager II role at Rackspace Technology, you need a Bachelor's degree in Business or a related field, along with 2-4 years of relevant experience in supplier management. Knowledge of purchasing principles, strong communication skills, and familiarity with e-procurement technologies are also essential for this position.

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Is remote work an option for the Supplier Manager II role at Rackspace Technology?

Yes! The Supplier Manager II position at Rackspace Technology offers a hybrid working model, where candidates can work remotely from specific states like Jalisco, Nuevo Leon, Aguascalientes, Queretaro, and Puebla. Additionally, those near the office in Ciudad de Mexico or Estado de Mexico can work in-office at least two days a week.

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What skills are critical for success as Supplier Manager II at Rackspace Technology?

A successful Supplier Manager II at Rackspace Technology must possess excellent interpersonal, written, and verbal communication skills, along with strong project management capabilities. An understanding of supplier management techniques, leadership qualities, and the ability to prioritize tasks in a fast-paced environment will greatly contribute to your effectiveness in this role.

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What kind of work environment can I expect as Supplier Manager II at Rackspace?

As a Supplier Manager II at Rackspace Technology, you can expect a dynamic and inclusive work environment that values different perspectives. With strong support for team collaboration, this role fosters professional growth while allowing you to engage with innovative projects that contribute to the company’s mission of delivering exceptional solutions to our customers.

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Common Interview Questions for Supplier Manager II
Can you describe your experience with supplier management?

Discuss your past experiences handling supplier relationships and how you effectively maintained these partnerships. Highlight specific examples of challenges you faced and how you overcame them to optimize supplier performance.

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What strategies do you use for vendor negotiations?

Explain your approach to vendor negotiations, including the techniques you find most effective. Emphasize your ability to build rapport and maintain strong relationships while also achieving favorable outcomes for your organization.

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How do you ensure effective communication with internal stakeholders?

Provide examples of how you manage communication with various departments. Discuss specific tools or practices you use to facilitate information sharing and maintain transparency throughout the procurement process.

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What metrics do you use to evaluate supplier performance?

Mention the key performance indicators (KPIs) that are crucial for assessing supplier effectiveness. Explain how you use these metrics to identify areas for improvement and maintain high standards in supplier relationships.

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How do you remain current with industry trends relevant to supplier management?

Discuss any professional development resources you leverage, such as industry publications, networking events, or training programs, to stay informed about trends and best practices in supplier management.

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Can you provide an example of a challenging situation you encountered with a supplier and how you resolved it?

Share a real-life scenario highlighting your conflict resolution skills. Explain the issue, your approach to resolving it, and the outcome that resulted from your intervention.

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What role does technology play in your supplier management approach?

Discuss any tools or software you've used in the past, such as e-procurement platforms or supplier relationship management systems, and how they have improved your efficiency and effectiveness as a Supplier Manager.

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How do you prioritize competing tasks in a fast-paced environment?

Explain your methods for prioritization, such as utilizing task management systems or project management techniques, and how you adapt to ensure that critical tasks are completed on time without compromising quality.

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How would you build rapport with a new supplier?

Describe your approach to fostering relationships with new suppliers. Stress the importance of open communication, regular check-ins, and understanding their business needs to develop a strong partnership.

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What is your approach to developing and conducting market analysis for supplier sourcing?

Elaborate on the specific processes you follow to analyze market trends, competition, and purchasing power. Discuss how this analysis informs your sourcing strategies and enhances your decision-making in supplier selection.

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Founded in 1998, Rackspace provides multi-cloud computing solutions and services. Offering advising to customers based on business challenges, designing solutions, building, and managing solutions. The company is headquartered in San Antonio, Texa...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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