Senior Manager, Sales Engineering - job 1 of 2

As a Senior Manager, Sales Engineering at Recorded Future, you will lead and nurture a talented team of Sales Engineers, guiding them in collaborating with prospects to solve strategic business problems using our intelligence solutions. Your responsibilities include coaching individual team members, building strong partnerships with sales leadership, managing operational processes for efficiency, and participating in customer engagements to help secure deals.

To qualify for the Senior Manager, Sales Engineering position at Recorded Future, candidates should have a minimum of 4+ years of experience leading a Pre Sales or technical selling organization focused on security. An understanding of security technologies such as SIEM, Vulnerability Assessment, and orchestration solutions is essential. Exceptional communication and leadership skills are also crucial to gain respect and confidence from executives and team members alike.

The Sales Engineering team at Recorded Future plays a pivotal role in partnering with prospects to address significant business issues through tailored intelligence solutions. By working closely with the North American Enterprise Sales team, they foster strong relationships with potential clients and drive strategies that lead to successful deal closures, ensuring Recorded Future maintains its reputation as a leader in cybersecurity intelligence.

Successful Senior Managers in Sales Engineering at Recorded Future are typically characterized by their strong leadership skills, ability to coach and mentor team members, and a thorough understanding of security technologies. They should excel in communication, partnership building, and have a proactive approach to managing change and growth within their teams, fostering a culture of trust and innovation.

The work culture at Recorded Future is dynamic and inclusive, encouraging creativity and collaboration among its workforce. As a Senior Manager, Sales Engineering, you will find an environment that values high standards, transparency, and accountability. The company emphasizes career growth, providing opportunities for team members to voice their ideas and contribute to solutions that enhance client success.

In your response, detail your previous roles in leading Pre Sales teams, focusing on specific accomplishments, the size of your teams, and how you supported their growth and success. Illustrate your approach to coaching and mentoring, and highlight any key improvements you implemented.

Express the importance of clear communication, understanding business needs, and demonstrating value through results. Discuss specific instances where you effectively engaged with executives, showcasing your leadership qualities in developing trusted relationships.

Share your methods for establishing clear expectations and metrics for success, alongside regular feedback sessions. Highlight the importance of recognizing achievements and addressing challenges openly, fostering a culture where team members feel valued and empowered.

Outline a specific project, detailing your responsibilities and contributions. Focus on the challenges faced, the actions you took to address them, and the positive outcomes achieved for both the team and the client.

Discuss your background in security technologies, outlining the relevant tools and solutions you have worked with. Emphasize how your knowledge can guide your team in providing excellent support and solutions to prospects.

Share your strategies for time management, prioritization, and delegation. Discuss specific techniques you use to monitor progress and provide support, ensuring the team remains focused and motivated to meet their goals.

Describe how you encourage continuous learning and growth through training, mentorship, and regular feedback sessions. Mention specific programs or initiatives you have implemented that contributed to team members' advancement in their careers.

Explain the importance of leading by example and being hands-on when necessary. Share how you assess when to step in personally versus when to delegate, ensuring your team's success while maintaining productivity.

Discuss current trends, such as the evolving cybersecurity landscape or increasing competition, and elaborate on how you believe sales engineers can address these challenges. Highlight the importance of adaptability and staying informed about industry advancements.

Share your approach to communication and alignment, emphasizing the importance of regular meetings, shared goals, and mutual respect. Discuss tools or practices you've used to strengthen collaboration and ensure everyone is on the same page.