Sales Consultant - job 1 of 2

As a Sales Consultant at Esler Companies – Renewal by Andersen, your key responsibilities include providing customized estimates and sales solutions for window and door replacement projects. You'll guide customers through the selection process, ensuring they receive top-notch advice and a world-class service experience. You’re also expected to engage with customers effectively, demonstrating how our products can enhance their homes' energy efficiency and aesthetics.

To qualify as a Sales Consultant with Esler Companies, candidates should have at least 2 years of experience in in-home or outside sales. A valid driver’s license, a proven track record of closing sales, and effective communication skills are essential. Familiarity with technology and experience with Apple products are encouraged, while industry knowledge or bilingual abilities in Spanish/English can set you apart.

A Sales Consultant at Esler Companies can earn significantly through this fully commission-based role, with the potential to make over $150,000 annually. The opportunity to earn is directly tied to your performance and ability to connect with customers, making it a rewarding career for driven sales professionals.

Esler Companies offers a comprehensive benefits package for Sales Consultants, including medical, dental, and vision insurance, parental leave, a teammate assistance plan, and a 401k with a 50% match up to 6% of your annual pay. Additional perks include tuition reimbursement and paid volunteer time, ensuring that you are well-supported in both your professional and personal life.

New Sales Consultants at Esler Companies participate in a robust training program that is fully paid. This training equips you with the skills needed to succeed in your role, including product knowledge and sales techniques, ensuring you're prepared to meet and exceed customer expectations right from the start.

In answering this question, emphasize your ability to build rapport with customers. Outline your process, which could include identifying customer needs, providing tailored solutions, and effectively addressing concerns. Showcase a specific example from your experience to highlight your closing strategies.

Employ a methodical approach in your response. Describe how you listen actively to customer objections and validate their concerns. Then, demonstrate how you pivot to offer solutions that align with their needs, turning objections into opportunities.

Discuss personal motivations, such as achieving financial goals or the satisfaction of helping clients improve their homes. Illustrate your passion for sales with examples of past successes that showcase your drive and dedication to exceeding targets.

Be prepared to share a specific instance where you went above and beyond for a customer. Highlight your problem-solving skills, attention to detail, and commitment to customer satisfaction, ensuring it reflects positively on your abilities as a Sales Consultant.

Explain your method of organizing leads, whether through CRM systems or manual tracking. Highlight how you prioritize based on potential value, readiness to buy, and relationship history, showing your strategic approach to maximizing sales opportunities.

Discuss the importance of technology tools in modern sales, such as CRM systems for tracking customer interactions, automation for efficient follow-ups, and digital marketing strategies. Emphasize how being comfortable with technology is crucial in today’s sales environment.

Focus on the importance of empathy and active listening in this situation. Highlight your ability to engage customers in a friendly and relatable manner, making them feel comfortable and valued, which is essential for successful in-home sales consultations.

If you have experience with custom designs, share specific examples of how you've tailored solutions to meet a client’s unique needs. If not, express your eagerness to learn and adapt, showing your understanding of its significance in the sales process.

Demonstrate your commitment to continuous learning by describing any traditional sources like trade shows or publications, as well as digital channels such as online courses and webinars. Show how this knowledge enhances your ability to serve customers effectively.

Outline an effective follow-up strategy, emphasizing the importance of timing and personalization. Discuss how you plan and execute follow-up communications, ensuring they provide value, keep the customer engaged, and prompt a response.