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Lead QC Operator

Company Description

Resillion US, LLC. is a leading content QC company that works with major streaming services and entertainment platforms to bring diverse stories to a global audience. We value precision, inclusivity, and creativity in delivering the best viewing experience to subscribers all around the world.

One of our specialties focused on preserving and revitalizing iconic content for audiences around the world. We are passionate about blending artistry with state-of-the-art technology to restore classic films, television shows, and media to their original brilliance while enhancing them for modern viewing standards. Our high-profile projects celebrate the history of entertainment and push the boundaries of digital restoration.

Job Description

Employment Type: Full-Time, On-Site
Schedule: Monday – Friday (Night Shift 10:00PM to 6:30AM)
Hourly Rate: $30–$35

We are seeking an experienced Lead QC Operator to oversee the quality control process, ensuring accuracy, efficiency, and the highest industry standards across all projects. This role involves technical QC expertise, workflow management, team leadership, and client communication.

Quality Control and Technical Expertise

  • Set up and calibrate playback devices, QC bays, monitors, and scopes according to established specifications.
  • Perform comprehensive mastering-level QC inspections, identifying and documenting audio, video, and film impairments or anomalies.
  • Verify format, aspect ratio, audio configuration, and metadata to ensure compliance with client specifications.
  • Utilize waveform monitors, audio meters, and other industry-standard tools to conduct precise technical assessments.
  • Maintain consistency and accuracy across multiple versions.
  • Troubleshoot technical issues related to file integrity, playback, and media formats.
  • Serve as the primary liaison between the QC team and management, ensuring clear, timely, and professional communication.
  • Respond promptly to client inquiries, provide updates, and address concerns to maintain strong client relationships.
  • Oversee and manage the QC workflow, ensuring projects are completed on time and with precision.
  • Track project progress, maintain accurate documentation, and provide regular updates to stakeholders.
  • Identify and implement process improvements to enhance efficiency and uphold quality standards.
  • Ensure the proper maintenance and utilization of all necessary tools, equipment, and materials.
  • Provide support, troubleshooting assistance and technical guidance to ensure smooth project execution.

 

Qualifications

  • 5–8 years of experience as a Mastering QC Operator in a professional post-production facility or studio.
  • Expertise in identifying film, video, and audio impairments, including root causes and solutions.
  • Proficiency with SD, HD, 2K, UHD, 4K, HDR-10, and Dolby Vision workflows.
  • Extensive experience with file-based formats, including TIFF, DPX, J2K, Apple ProRes, and IMF packages.
  • Advanced proficiency with DaVinci Resolve and Colorfront Transkoder, including timeline setup, output settings, and clip properties.
  • Ability to read and interpret MaxFALL and MaxCLL HDR reports.

Skills and Attributes

  • Exceptional attention to detail with a keen eye for technical accuracy.
  • Strong organizational, problem-solving, and project management skills.
  • Excellent written and verbal communication abilities.

Additional Information

Equal Employment Opportunity – Resillion US, LLC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Resillion US, LLC management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.  All your information will be kept confidential according to EEO guidelines.

Disclaimers

  1. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Resillion does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency.
  2. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
  3. All offers of employment at Resillion US, LLC. are contingent upon clear results of a thorough background check.

Average salary estimate

$67950 / YEARLY (est.)
min
max
$62400K
$73500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Lead QC Operator, Resillion

Are you passionate about ensuring top-quality content? Resillion US, LLC in Burbank, CA is on the lookout for a dedicated Lead QC Operator to join our vibrant team! As a company specializing in content quality control for major streaming services, we pride ourselves on delivering precision and creativity. In this full-time role, you'll work the night shift, from 10:00PM to 6:30AM, ensuring that our projects meet the highest industry standards. You'll be responsible for leading the QC team and overseeing the quality control processes that ensure every piece of content shines. From setting up playback devices and conducting thorough inspections to troubleshooting technical issues, your expertise will be invaluable. You'll work closely with clients, maintaining strong relationships and addressing any concerns they may have. We are looking for someone with 5-8 years of experience as a Mastering QC Operator, someone who can manage workflows while keeping a keen eye on detail. Your proficiency in various formats and tools like DaVinci Resolve will be key in your daily tasks. If you're ready for a rewarding challenge in a creative and inclusive environment, we would love to hear from you!

Frequently Asked Questions (FAQs) for Lead QC Operator Role at Resillion
What are the main responsibilities of a Lead QC Operator at Resillion US, LLC?

The Lead QC Operator at Resillion US, LLC is responsible for overseeing the quality control processes for all projects. This includes setting up and calibrating playback devices, performing comprehensive QC inspections on audio and video content, and ensuring compliance with client specifications. You'll also act as the communication bridge between the QC team and management while tracking project progress and implementing process improvements.

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What qualifications do I need to apply for the Lead QC Operator position at Resillion US, LLC?

To be considered for the Lead QC Operator position at Resillion US, LLC, candidates should have 5-8 years of experience as a Mastering QC Operator, specifically in a professional post-production facility. Proficiency with various workflows, advanced tools, and formats is essential, as is a strong attention to detail and effective communication skills.

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What tools and technologies should a Lead QC Operator be familiar with at Resillion US, LLC?

A Lead QC Operator at Resillion US, LLC should have advanced proficiency with tools such as DaVinci Resolve and Colorfront Transkoder. Familiarity with SD, HD, UHD, HDR workflows, and file formats like TIFF, DPX, and Apple ProRes is crucial. You should also be comfortable using various playback devices and measurement tools like waveform monitors and audio meters.

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How does Resillion US, LLC support professional growth for a Lead QC Operator?

Resillion US, LLC is committed to fostering a culture of professional development. As a Lead QC Operator, you'll be encouraged to participate in training programs and workshops to enhance your skills in content quality control and technical assessments. Team collaboration and support for implementing process improvements are also key aspects of our work environment.

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What is the work schedule like for the Lead QC Operator position at Resillion US, LLC?

The Lead QC Operator position at Resillion US, LLC is full-time with a night shift schedule from 10:00PM to 6:30AM, Monday through Friday. This allows for a focused work environment during hours that may be less busy, enabling you to concentrate on delivering high-quality content.

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Common Interview Questions for Lead QC Operator
What experience do you have with quality control processes in a post-production environment?

When answering this question, provide specific examples of your past roles as a QC Operator, detailing the types of projects you managed. Highlight any unique challenges you faced and how you overcame them while maintaining quality standards.

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How do you ensure accuracy and consistency during the QC process?

Discuss your attention to detail and your methodology for maintaining accuracy. Explain the tools and techniques you use, such as checklists or standardized procedures, to ensure quality across multiple versions of content.

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Can you describe a challenging technical issue you encountered and how you resolved it?

When answering this question, focus on real-world scenarios that demonstrate your problem-solving skills. Describe the steps you took to diagnose the issue, the tools you used, and the resolution you implemented to ensure project continuity.

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What tools are you most proficient with that are relevant to this Lead QC Operator role?

Be specific about the tools you have experience with, such as DaVinci Resolve and Colorfront Transkoder. Provide insights on how you use these tools effectively in your work and any particular features you excel with that aid your QC process.

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How do you communicate updates and concerns to team members and clients?

Outline your approach to communication, emphasizing clarity and timeliness. Explain how you keep stakeholders informed using documentation, regular updates, and responsiveness to inquiries to ensure smooth collaboration.

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What strategies do you apply to manage multiple projects at once?

Discuss your time management skills, prioritization techniques, and any software you use to track progress on multiple projects concurrently. Stress your ability to remain organized and focused while delivering high-quality results.

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How do you stay updated with technology trends in content QC?

Express your commitment to lifelong learning. Mention any industry publications, webinars, workshops, or networking events that help you stay on top of the latest trends and technologies relevant to quality control in content production.

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Can you clarify your understanding of HDR workflows and their significance?

Provide a detailed explanation of HDR workflows and how they impact the quality of content delivery. Highlight your familiarity with terms like MaxFALL and MaxCLL, and how they pertain to your role in quality control.

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Why do you want to work for Resillion US, LLC as a Lead QC Operator?

Answer this question by aligning your career goals with the values and mission of Resillion US, LLC. Discuss your passion for content quality and how you resonate with their dedication to preserving and enhancing iconic media for audiences worldwide.

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How do you handle feedback from clients regarding QC results?

Share your perspective on feedback as an opportunity for growth and improvement. Explain how you process criticism constructively, adapt your QC processes based on client feedback, and maintain a high standard of service.

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March 20, 2025

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