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Market Engagement Lead, Energy Efficiency

Resource Innovations is seeking a Market Engagement Lead to join our growing team in Columbus, Ohio. We are seeking a highly skilled and motivated Market Engagement Lead with a strong background in the support of Community-Based Organizations in Ohio to join our dynamic team. As a Market Engagement Lead you will play a pivotal role in driving engagement initiatives, fostering partnerships with community action agencies, and ensuring the successful implementation of a home energy assessment program for income eligible customers in Ohio.

The ideal candidate possesses the right mix of organization, verbal and written communication skills, industry knowledge and interpersonal skills to succeed in this position. In this role, you will collaborate with an existing program delivery team identifying and implementing outreach strategies to engage community-based organizations and income-eligible customers on program benefits, engage trade allies and program partners, drive participation, interface with utility clients and maximize energy savings to achieve program goals. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

  • Collaborate with and support Program Manager on establishing and executing outreach initiatives
  • Develop, manage and strengthen relationships with program partners (e.g., community action agencies, trade allies, community-based organizations)
  • Prepare and conduct program trainings to program partners to ensure program compliance
  • Represent the programs at community-based events and conferences
  • Monitor program performance and identify trends in the residential sector
  • Proactively engage with underrepresented customer segments to ensure equitable program access and benefits
  • Provide program partners with application and project support
  • Deliver best-in-class customer satisfaction
  • Other duties as assigned.
  • Must be located in or willing to relocate to Central Ohio area within 30 days of acceptance.
  • Must obtain a valid driver's license and personal vehicle for local travel up to 25-75% of the time.
  • 2+ years’ experience in a quality control and quality assurance role, or consulting, energy efficiency or utility experience highly desired   
  • Familiarity with the community-based organizations in Ohio
  • Experience in implementing residential energy efficiency programs
  • Excellent verbal and written communication skills with the ability to build rapport with diverse stakeholders (customers, partners, utilities)
  • Strong presentation and negotiation skills
  • Highly organized with proven ability to manage multiple projects, prioritize tasks, and meet deadlines
  • Skill in establishing and maintaining strong relationships with internal and external stakeholders, including trade allies and community partners
  • Interest in sustainability and passionate about making a meaningful impact in disadvantaged communities and on the environment.

Resource Innovations offers competitive salaries based on candidate's qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds, a discretionary bonus and an overall comprehensive benefits package.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About Market Engagement Lead, Energy Efficiency, Resource Innovations

Resource Innovations is on the lookout for a passionate and driven Market Engagement Lead to join our incredible team in Columbus, Ohio! If you have a background in supporting Community-Based Organizations and a genuine interest in energy efficiency, we want to hear from you. As our Market Engagement Lead, you will be at the forefront of our engagement initiatives, building essential partnerships with community action agencies to implement a home energy assessment program for income-eligible customers across Ohio. In this role, your excellent communication skills and industry knowledge will help you connect with diverse stakeholders, from trade allies to utility clients, maximizing participation and energy savings. You will work closely with our program delivery team to develop and execute outreach strategies, ensuring that everyone benefits from our programs. You'll have the opportunity to represent Resource Innovations at community events and actively engage with underrepresented segments to guarantee equitable access to our programs. If you're organized, have a knack for relationship building, and are passionate about making a difference in disadvantaged communities, then this opportunity is for you! Join us to lead the charge in the energy transformation and contribute to a sustainable future. We offer competitive salaries, excellent benefits, and an inclusive environment where your ideas and contributions are valued. Are you ready to make a meaningful impact? Let's power change together!

Frequently Asked Questions (FAQs) for Market Engagement Lead, Energy Efficiency Role at Resource Innovations
What are the primary responsibilities of a Market Engagement Lead at Resource Innovations?

As a Market Engagement Lead at Resource Innovations, your key responsibilities will include driving engagement initiatives, managing partnerships with community action agencies, and facilitating the implementation of the home energy assessment program for eligible customers. You'll also collaborate closely with program partners, deliver enhancements through training, and actively participate in community events to promote program benefits.

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What qualifications are needed for the Market Engagement Lead position at Resource Innovations?

To qualify for the Market Engagement Lead position at Resource Innovations, candidates should have at least 2 years of experience in quality assurance or energy efficiency roles. Familiarity with Ohio's community-based organizations is essential, along with strong communication, organizational, and relationship management skills. A keen interest in sustainability and a valid driver's license for local travel are also necessary.

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What skills are considered essential for a Market Engagement Lead role at Resource Innovations?

Essential skills for a Market Engagement Lead at Resource Innovations include excellent verbal and written communication abilities, strong presentation and negotiation skills, and a highly organized mindset to manage multiple projects. Building and maintaining relationships with diverse stakeholders, as well as a passion for sustainability, are crucial for success in this role.

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How does Resource Innovations support its employees in the Market Engagement Lead role?

Resource Innovations is dedicated to the growth and well-being of its employees, offering competitive salaries, three weeks of paid vacation per year, paid holidays, a comprehensive benefits package, and a 401(k) plan with matching funds. The company fosters an inclusive environment where employees can thrive and make a meaningful impact.

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What opportunities for impact does the Market Engagement Lead have at Resource Innovations?

The Market Engagement Lead at Resource Innovations has a unique opportunity to drive positive change by engaging with underrepresented communities and ensuring equitable access to energy efficiency programs. Through strategic partnerships and community outreach, you will help maximize energy savings and promote sustainable practices, contributing significantly to the organization's mission.

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Common Interview Questions for Market Engagement Lead, Energy Efficiency
How would you engage community action agencies as a Market Engagement Lead?

To engage community action agencies effectively, I would start by understanding their specific needs and challenges. Building rapport through regular communication and meetings can help establish trust. By demonstrating the benefits of our programs and how they align with the agencies' goals, I can encourage collaboration and participation.

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Can you describe your experience with energy efficiency programs?

In my previous role, I actively participated in the implementation of residential energy efficiency programs, which included developing outreach strategies and monitoring program performance. My experience includes working with diverse stakeholders to assess their specific needs and ensuring they have access to the resources and support necessary to maximize program benefits.

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What strategies would you use to ensure equitable access to energy efficiency programs?

To ensure equitable access, I would implement strategies that target underrepresented customer segments through tailored outreach initiatives. This could include partnerships with local organizations that serve these communities, outreach at community events, and awareness campaigns to inform potential participants about program benefits.

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How do you prioritize tasks in a multi-project environment?

Prioritizing tasks in a multi-project environment requires strong organizational skills. I use project management tools to track deadlines and set priorities based on strategic goals. Regular check-ins with my team help me stay aligned and recalibrate as necessary to ensure all projects stay on track.

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What is your approach to building relationships with trade allies?

My approach to building relationships with trade allies includes consistent communication, understanding their business needs, and identifying mutual benefits. I believe in creating collaborative opportunities, such as joint training sessions or co-hosted events, which can strengthen partnerships and increase program outreach.

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How would you handle a challenging stakeholder situation?

In a challenging stakeholder situation, I believe it's essential to listen actively and understand their perspective. I would address their concerns with transparency and work collaboratively towards a solution that aligns with both our objectives and their needs to maintain a positive relationship.

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What experience do you have with monitoring program performance?

I have experience using data analysis tools to monitor program performance metrics, track participation rates, and identify trends. By analyzing this data, I can provide insights and make informed recommendations for program improvements to achieve better outcomes.

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Why is sustainability important to you?

Sustainability is crucial to me because it represents our responsibility to the environment and future generations. I am passionate about creating lasting, positive change in communities through sustainable practices, and I believe that energy efficiency plays a significant role in reducing carbon footprints and promoting overall well-being.

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How do you ensure the success of outreach initiatives?

Ensuring the success of outreach initiatives involves setting clear goals, understanding the target audience, and using data-driven strategies. I would regularly evaluate the effectiveness of the outreach through feedback and metrics, adjusting strategies as needed to enhance engagement and participation.

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What role do community events play in your outreach strategy?

Community events are a vital component of my outreach strategy as they provide a platform for direct engagement with potential participants. They allow us to showcase the benefits of our programs, gather feedback, build relationships, and create a sense of community around our initiatives.

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Full-time, on-site
DATE POSTED
March 7, 2025

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