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Front Desk Receptionist - Part Time

Front Desk Receptionist

Office Location: 601 First Street NW, Grand Rapids, MI 49504

Position Classification: Part-Time / Job Share

Hours: Monday through Friday 7:30 a.m. to 12:30 p.m.

About this Opportunity

If you want to be a part of an energetic and fun culture that embraces the world of construction, then you are in the right place! As the Front Desk Receptionist, you will create the first impression and foster a warm, welcoming environment for all who visit Rockford Construction.

We are looking for a part-time Receptionist from 7:30 a.m. to 12:30 p.m. to manage our front office and perform a variety of administrative and clerical tasks. As the Receptionist, you will be the first point of contact in the office representing Rockford Construction. As an ambassador of the organization, you will welcome guests, redirect phone calls, distribute correspondence, order and manage office supply inventory and various administrative projects. Multitasking and stress management skills are essential for you to be effective in this role.

Apply now by submitting your application online!

  • An engaging, professional demeanor with excellent interpersonal and communication skills to interact positively with internal and external clients.
  • 2-4 years of receptionist or administrative experience.
  • A proven history of being punctual.
  • The ability to interact with multiple cultures and personalities.
  • The ability to multitask and manage stress in a fast-paced, ever-changing environment.
  • The ability to solve problems independently while providing an atmosphere of confidentiality and discretion.
  • Strong computer skills including Microsoft Excel, Word, and Outlook.
  • Willing to take on other duties as assigned to the role.


Preferred Skills and Experience:

  • An Associate degree or related field experience.
  • Experience with a multi-line phone system.
  • Experience with mail systems such as UPS, FedEx, US Postal.
  • Familiarity with the construction industry.
  • Quick to learn new software.

Rockford offers competitive compensation, 401(k) with company match, comprehensive healthcare plans, generous paid time off including, continued learning and training opportunities, on-site health and wellness activities, tuition reimbursement, flexible work schedules, and access to industry-leading technology. Team members are also provided opportunities to help shape their community for future generations through volunteer time off and opportunities for involvement with local organizations.

Who We Are

At Rockford, we’re not just in the business of creating buildings – we’re creating neighborhoods, businesses and communities and we’re looking for people who are ready to make an impact. Rockford is a nationally recognized construction, development, and property management provider ranked by Engineering News-Record as one of the top 200 contractors in the nation. With regional offices in the Midwest and Southeast, we’ve built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients. We’re delivering forward-thinking ideas with an approach that’s built on safety, teamwork and a dedication to quality. Rockford Construction respects and values the characteristics, talents, and perspectives that make each person unique. We believe that by bringing diverse individuals together, in an inclusive manner we can more effectively collaborate, innovate, and solve the problems that face our world. We are committed to creating and fostering a team, partners, and strategies that reflect this purpose.

Environmental Factors

The work environment for this position may subject the individual to hazards commonly associated with construction sites. Examples of physical hazards include noise, proximity to moving vehicles, atmospheric conditions, close quarters, uneven surfaces, and elevated surfaces. The individual may also be subjected to outside environmental conditions (weather) where protection may not be available. Personal Protective Equipment (PPE) is required at all times outside the job trailer. Occasional lifting of 35 lbs. or less.

Rockford Construction is an equal opportunity employer that supports and subscribes to a policy of nondiscrimination in all aspects of employment. Rockford Construction will not discriminate based on religion, race, color, national origin, age, sex (including pregnancy and related conditions, gender identity, and sexual orientation), height, weight, marital status, military service, partisan consideration, disability, genetic information, or any other reason prohibited by applicable federal and state laws.

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$40000K

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What You Should Know About Front Desk Receptionist - Part Time, Rockford Construction

Welcome to Rockford Construction! We’re thrilled to be looking for a motivated and engaging Front Desk Receptionist to join our vibrant team in Grand Rapids, MI. As a part-time employee, your hours will be from 7:30 a.m. to 12:30 p.m., Monday through Friday, where you will play a vital role in creating a positive first impression for our guests. Your responsibilities will include managing our front office, greeting visitors, redirecting phone calls, and handling correspondence. In this position, you’ll use your administrative skills to maintain office supplies and tackle various projects that keep the workplace running smoothly. We value multitasking and the ability to manage stress in our fast-paced environment. With 2-4 years of reception or administrative experience, you'll quickly become an indispensable member of our team. Not only will you gain experience in a dynamic setting, but you’ll also have the chance to engage with diverse personalities and cultures. Strong computer skills are essential, especially in Microsoft Excel, Word, and Outlook. While familiarity with the construction industry is a bonus, your enthusiasm and professionalism will truly shine in this role. Here at Rockford, we are committed to fostering a culture of teamwork and quality, allowing you to grow personally and professionally. If you’re ready to help shape communities and be part of something greater, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Front Desk Receptionist - Part Time Role at Rockford Construction
What are the main responsibilities of the Front Desk Receptionist at Rockford Construction?

As the Front Desk Receptionist at Rockford Construction, your primary responsibilities will include being the first point of contact for visitors, managing incoming phone calls, distributing correspondence, and maintaining office supply inventory. You will create a welcoming atmosphere and handle various administrative tasks that ensure efficient office operations.

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What qualifications do I need to be a Front Desk Receptionist at Rockford Construction?

To qualify for the Front Desk Receptionist position at Rockford Construction, you should have 2-4 years of receptionist or administrative experience. Ideal candidates will possess strong communication skills, be punctual, and demonstrate the ability to multitask and manage stress in a fast-paced environment.

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What is the working schedule for the Front Desk Receptionist role at Rockford Construction?

The Front Desk Receptionist position at Rockford Construction is a part-time role, requiring you to work from 7:30 a.m. to 12:30 p.m., Monday through Friday. This schedule allows you to contribute effectively to the team while providing a work-life balance.

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Is prior experience in the construction industry necessary for the Front Desk Receptionist position at Rockford Construction?

While prior experience in the construction industry is preferred, it is not strictly necessary to apply for the Front Desk Receptionist role at Rockford Construction. However, a willingness to learn about the industry will be beneficial and is appreciated.

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What additional benefits does Rockford Construction offer to its Front Desk Receptionist employees?

Rockford Construction offers competitive compensation, a 401(k) plan with company match, comprehensive healthcare plans, generous paid time off, continued learning opportunities, flexible work schedules, and access to industry-leading technology. Additionally, team members are encouraged to engage in community service through volunteer time off.

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Common Interview Questions for Front Desk Receptionist - Part Time
How do you prioritize tasks when managing a busy front desk?

When answering this question, emphasize your ability to assess the urgency of tasks and maintain a clear workflow. Discuss your strategies for managing interruptions and keeping communication open with colleagues to ensure all responsibilities are addressed promptly.

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Describe a time you handled a difficult situation with a visitor or client.

Provide a specific example highlighting your conflict resolution skills and your ability to maintain a professional demeanor. Explain how you listened to the individual’s concerns and provided them with a satisfactory resolution.

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What software systems are you familiar with in an office setting?

Discuss your proficiency with software relevant to office tasks, such as Microsoft Excel, Word, and Outlook. If you have experience with other systems, mention those as well and express your willingness to learn new software quickly.

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Can you give an example of how you've managed stress in a fast-paced environment?

Reflect on a specific situation that illustrates your ability to remain calm under pressure. Share the steps you took to prioritize your workload effectively, and emphasize the importance of maintaining a positive attitude.

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What skills do you think are most important for a Front Desk Receptionist?

Highlight skills like excellent communication, multitasking, problem-solving, and the ability to foster a welcoming environment. Explain how these skills will help you succeed at Rockford Construction.

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How do you handle interruptions while working?

Talk about your approach to managing interruptions, such as being adaptable while creating a system to log tasks that need to be revisited after addressing the immediate need. Highlight the importance of flexibility and focus.

Join Rise to see the full answer
Why do you want to work for Rockford Construction?

Express your admiration for Rockford Construction's commitment to community building and its positive work culture. Discuss how these values resonate with your own and how they motivate you to contribute as a Front Desk Receptionist.

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What would you do if you didn't know how to answer a technical inquiry from a visitor?

Emphasize your willingness to seek help from colleagues or refer the visitor to the appropriate person. Highlight your ability to communicate transparently while ensuring the visitor feels valued and assisted.

Join Rise to see the full answer
How do you ensure confidentiality when handling sensitive information?

Discuss your understanding of the importance of confidentiality in a receptionist role. Explain how you would follow company policies to protect sensitive information and create trust with clients and visitors.

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How do you maintain organization at the front desk?

Describe your organizational methods, such as keeping a tidy workspace, using checklists for daily tasks, and regular inventory checks. Highlight the role of organization in improving efficiency and providing excellent customer service.

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Established in 1987, Rockford Construction is a construction, development, and property management provider. Headquartered in Grand Rapids, Michigan, Rockford Construction focuses on continuing building the community and raising the standard of...

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Part-time, on-site
DATE POSTED
January 2, 2025

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