Manager, Enterprise Sales Engineering
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Enterprise Core business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers. As a leader within the Sales Engineering division, you will lead and manage a team of Sales Engineers while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real world value to our customers.
This is a remote position open to candidates residing in the US located in the Pacific or Mountain time zones. This position requires travel up to 50% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and inspired to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
- Hire, develop and lead an inclusive, engaged, and high performing Sales Engineering team.
- Manage individual and team performance ensuring our partnership with sales, product, support and customer success teams are productive and efficient.
- Work with Regional Sales Managers on account planning, strategy and sales call activity.
- Manage escalations (product issues, feature requests, etc.) in a pre-sales environment.
- Participate in customer / prospect calls as a trusted advisor.
- Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara.
Minimum requirements for the role:
- Bachelors’ of Science degree from a 4 year accredited university.
- 5+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity.
- 3+ years of sales engineering management experience.
- Experience with Software Product sales; Infrastructure, SaaS.
- Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security.
- Strong technical and business acumen.
- Excellent communication, customer service, and interpersonal skills.
- Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, customer success and from individual contributors to executive team members across the organization.
- Demonstrated leadership, creativity, and problem solving abilities.
Excellent presentation and organizational skills. - Ability to work in a fast paced dynamic environment.
- Ability to travel as needed.
- Location: US based, Pacific or Mountain time-zone.
An ideal candidate also has:
- Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline.
- Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.).
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver Total Direct Compensation (based on role, level, and geography) that is at or above market. We do this through our base salary + bonus/variable + restricted stock unit awards (RSUs) for eligible roles. For eligible roles, a new hire RSU award may be awarded at the time of hire, and additional RSU refresh grants may be awarded annually.
We pay for performance, and top performers in eligible roles may receive above-market equity refresh awards which allow employees to achieve higher market positioning.
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
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At Samsara, we are on the cutting edge of innovation as the pioneers of the Connected Operations™ Cloud. As a Manager of Enterprise Sales Engineering, you’ll be at the forefront of transforming how industries like agriculture, construction, and transportation leverage IoT data for remarkable operational improvements. If you thrive in a hands-on environment and enjoy leading a team of talented problem solvers, this remote position is perfect for you. With over five years of experience in engineering and a knack for steering a high-performing sales engineering team, you’ll orchestrate the success of our enterprise core business by fostering genuine relationships with our large-scale customers. You’ll collaborate with numerous stakeholders across sales, product, and customer success, ensuring our solutions resonate and produce significant outcomes. The role also involves not just managing your team's performance but actively participating as a trusted advisor during customer interactions and contributing to the scaling of our processes. Here, your strategic insights will drive real-world impacts—whether that’s through optimizing processes in waste management or enhancing workflows in food distribution centers. If you’re ready to elevate your career in a company that values growth, customer success, and teamwork, join us in shaping the future of physical operations with Samsara today!
Samsara is a leading software company that offers a platform providing AI safety programs, real-time visibility, workflows, reporting, and an ecosystem of integrations to connect the operations that power the economy.
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