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Head of FinCrime

About Satispay

At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.


🚀 Join us as a Head of FinCrime AML/CTF  and let's make magic happen together.

Role Overview

As Head of FinCrime AML/CTF, you’ll drive the strategy to outsmart financial crime, building cutting-edge controls that keep the company compliant while ensuring a seamless user experience. The FinCrime AML/CTF team, part of the broader FinCrime Operations department, is at the forefront of the company’s efforts to combine regulatory requirements with a great user experience.

Your mission:

  • Financial Crime Risk Framework & Controls. Develop and implement a strong financial crime risk framework, translating regulatory requirements into effective and actionable controls.

  • Outsourced Due Diligence Oversight. Oversee our outsourced due diligence activities and ensure that outsourced teams are always up to date with the latest procedures and emerging risks.

  • Continuous Improvement. Identify gaps in existing AML/CTF processes and controls, driving enhancements to strengthen risk mitigation as the company scales.

  • Process Optimization & UX Enhancement. Provide continuous feedback to Tech & Product teams about our users’ onboarding journey, advising on new verification methods and UX enhancements.

  • Stakeholder Engagement. Ensuring clarity, transparency, and insight in both internal and external discussions with commercial and banking partners.

  • Team Leadership & Scaling. Lead a team of FinCrime AML/CTF Analysts, enhancing the team's knowledge and performance and ensuring proper scaling according to the company's growth and increasing complexity.

Your ideal profile:

  • Fintech & Compliance Expertise. Solid & proven experience in a similar role, ideally in a startup in the fintech sector.

  • Execution-Oriented Mindset. “Doer’s attitude” - you get stuff done!

  • Data-Driven Decision Making. Data-driven mindset - you help set targets, drive analysis, and implement projects based on your function’s KPIs.

  • Customer-Centric Approach. Customers are at the heart of what you do, and that empathy drives your decisions.

  • Regulatory Knowledge. Strong understanding of relevant legal and regulatory frameworks (Luxembourg and EU), particularly in respect of AML, E-Money, PSD2, and SEPA.

  • Stakeholder Collaboration. Experience in cross-collaborating with multiple stakeholders (specifically with Tech & Product).

  • Multilingual Communication. Fluent written and spoken English; Italian and French are considered a plus.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your perks as a Satisperson

🙆🏻 Join an international team to grow with

🏡 Hybrid working policy

🍽️ Fuel your day with our meal vouchers 

🌐 Preply language platform access to expand your language skills

❤️‍🩹 Take care of yourself and your family with our health insurance plan

⭐ Benefit from our 1.2k company welfare budget

🚀 Own part of Satispay’s success with our Stock Option Plan 

✈️ Moving from abroad? Get support for your relocation

👵🏻 Plan for the future with our pension plan 

👩🏻‍💻 Gear up with our tech equipment 

🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us

Curious about our core values? Explore them here.

#LI-Hybrid
#LI-GA1

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Average salary estimate

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$100000K

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What You Should Know About Head of FinCrime, Satispay

At Satispay, we’re not just reimagining payments; we’re pioneering a movement toward simplicity and accessibility. Picture yourself as the Head of FinCrime AML/CTF at our vibrant Luxembourg office, leading a passionate team dedicated to revolutionizing payments across Europe! You'll drive the strategy to outsmart financial crime, developing cutting-edge controls that ensure compliance while enhancing the user experience. Your mission includes crafting a robust financial crime risk framework, overseeing our outsourced due diligence activities, and continuously improving AML/CTF processes. With a customer-centric approach, you’ll provide vital feedback to our Tech & Product teams, ensuring that our users experience the best onboarding journey. As a leader, you'll mentor a dynamic team of analysts, fostering their development as our company grows. At Satispay, we believe your unique perspective is essential. Even if you don’t match every single qualification, if you’re passionate about the role, we want to hear from you! Plus, enjoy perks like a hybrid working policy, meal vouchers, a health insurance plan, and more as you help shape the future of payments in Europe. Are you ready to join us and make magic happen together?

Frequently Asked Questions (FAQs) for Head of FinCrime Role at Satispay
What are the main responsibilities of the Head of FinCrime at Satispay?

The Head of FinCrime at Satispay is responsible for driving the financial crime strategy, developing a strong financial crime risk framework, overseeing outsourced due diligence, and constantly improving AML/CTF processes. They also provide insights to Tech & Product teams for user experience enhancements and lead a team of analysts while engaging with stakeholders.

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What qualifications should I have to apply for the Head of FinCrime position at Satispay?

To apply for the Head of FinCrime position at Satispay, candidates should possess extensive experience in fintech and compliance, particularly in AML/CTF roles. A strong understanding of regulatory frameworks in Luxembourg and the EU, along with a data-driven mindset, is essential. Candidates should also have excellent communication skills, preferably being multilingual.

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How does Satispay ensure compliance with AML and CTF regulations?

Satispay ensures compliance with AML and CTF regulations by building a robust financial crime risk framework and implementing effective controls. The Head of FinCrime oversees processes and external partners, continuously identifies gaps in compliance, and drives enhancements to protect customers while maintaining a seamless user experience.

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What is the company culture like at Satispay for the Head of FinCrime role?

The company culture at Satispay is dynamic, inclusive, and collaborative. As the Head of FinCrime, you’ll engage with a diverse team and work closely with various stakeholders to optimize processes while fostering innovation. The emphasis on diversity means your unique perspectives will be valued and you’ll enjoy a positive workplace environment.

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What benefits does Satispay offer for the Head of FinCrime position?

Satispay offers an array of benefits, including a hybrid working policy, meal vouchers, access to a language platform, health insurance, and a generous company welfare budget. Additionally, employees have the opportunity to participate in a stock option plan and receive support for relocation if moving from abroad.

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Common Interview Questions for Head of FinCrime
How would you approach developing a financial crime risk framework as Head of FinCrime?

To develop a financial crime risk framework, I would begin by assessing current regulations and identifying risk areas. I would then engage with stakeholders to ensure alignment on compliance objectives while translating regulations into actionable controls. Continuous monitoring and improvement would also be key to adapting the framework as we scale.

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Can you give an example of how you've improved processes in your previous roles?

In my previous role, I identified inefficiencies in the AML reporting process. By implementing new automated systems, we reduced reporting times by 30% and improved accuracy. This not only enhanced compliance but also boosted team morale as analysts could focus on more strategic tasks.

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What strategies would you employ to engage with various stakeholders effectively?

I would prioritize clear communication, fostering open dialogue with stakeholders through regular updates and collaborative meetings. Building strong relationships and understanding their needs will help align our financial crime strategy with business goals, creating a more cohesive approach.

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How would you manage and mentor your team to optimize performance?

I believe in a hands-on leadership approach, providing guidance while empowering team members. Setting clear expectations, providing ongoing feedback, and facilitating professional development opportunities are crucial for fostering a high-performing environment.

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What role does data play in your decision-making process?

Data plays a critical role in my decision-making process. I rely on data analytics to set KPIs, analyze trends and results, and drive decisions that align with our compliance framework. This ensures that our strategies are well-informed and effective.

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How do you stay informed about changes in AML/CTF regulations?

To stay informed about changes in AML/CTF regulations, I follow industry publications, attend webinars and conferences, and engage with networks of compliance professionals. This helps me remain proactive and adapt our strategies accordingly.

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How do you balance compliance efforts with customer experience?

Balancing compliance with customer experience requires a tailored approach that prioritizes user needs. I believe in developing streamlined compliance processes that mitigate risks while providing a seamless onboarding journey, ensuring customers feel valued.

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Describe your experience with risk assessment in financial crime.

In my previous roles, I have conducted comprehensive risk assessments, focusing on evaluating potential vulnerabilities and implementing controls. Utilizing historical data and predictive modeling has allowed me to identify threats effectively, ensuring robust protection against financial crime.

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What do you see as the biggest challenges in the FinCrime landscape today?

One of the biggest challenges in the FinCrime landscape is the rapidly evolving nature of financial crime techniques. Staying ahead requires agility in compliance measures, continuous education, and leveraging technology to enhance detection capabilities effectively.

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What motivates you to lead a team in the FinCrime sector?

I am motivated by the challenge of making a tangible impact on financial integrity and customer trust. Leading a team in the FinCrime sector provides an opportunity to innovate, inspire others, and contribute significantly to the growth and security of the organization.

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Simplify payments to improve everyone’s life

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DATE POSTED
April 16, 2025

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