QA Engineer - Amman, Jordan

As a QA Engineer at Seesaw in Amman, you'd be responsible for ensuring the overall quality of products delivered by the Student Learning team. This entails developing and executing test plans for both mobile and web platforms, coordinating testing sessions, leading triage for defects, and collaborating with other QAs to ensure complete test coverage. You will contribute to both manual and automated testing efforts, creating comprehensive test strategies and overseeing regression testing for new product launches.

To be considered for the QA Engineer position at Seesaw, you should have at least 3 years of experience in manual and automated testing across various platforms, particularly mobile and web. Proficiency in a test automation framework like Cypress is preferred, along with experience developing test plans and identifying bugs. Strong analytical and problem-solving skills, attention to detail, and a user-centric approach are crucial for this role.

The testing culture at Seesaw fosters collaboration, creativity, and continuous improvement. As a QA Engineer, you will be encouraged to take ownership of your work, drive all testing activities, and partner with engineers to enhance the overall product quality. You will have opportunities to collaborate cross-functionally with other QA specialists, ensuring that everyone in the team is aligned on testing goals and strategies.

At Seesaw, career progression for QA Engineers is built on continuous learning and skill development. You will have opportunities to take on more responsibilities, such as leading testing efforts for larger projects, mentoring junior QAs, or exploring specialized roles in automation or testing strategy. Your contributions directly impact the quality of our educational tools, opening pathways to advanced careers in quality assurance or software development within our growing organization.

Seesaw supports its QA Engineers by promoting a culture of learning and providing access to resources for skill enhancement. This includes opportunities for training in the latest testing tools and methodologies, participation in industry conferences, and a collaborative environment where knowledge sharing is encouraged. You will be given the autonomy to explore innovative testing techniques and methodologies, fostering both personal and professional growth.

When discussing your experience with automated testing tools in a QA Engineer interview, be specific about the frameworks you've used, such as Cypress, and articulate the projects you worked on. Explain how you developed and maintained automated test suites and the impact they had on overall product quality and efficiency. Highlight any challenges faced and how you overcame them, demonstrating your problem-solving abilities.

In your response, emphasize your methodical approach to developing test plans. Discuss how you gather requirements, identify potential risks, and outline comprehensive testing strategies. Elaborate on your experience with different testing types, such as manual exploratory tests and automated regression tests, and how you tailor your test plans to fit specific project needs.

Explain your process for prioritizing bugs by assessing their severity and impact on user experience. Detail how you communicate with your team to triage issues effectively and ensure critical bugs are addressed promptly. Providing concrete examples where you influenced bug management decisions can help demonstrate your practical experience.

When answering this question, outline the context of the bug, the testing procedures you utilized to identify it, and the steps taken to find a resolution. Highlight your analytical skills and any collaboration with team members to ensure a comprehensive resolution strategy was implemented.

Discuss how you establish clear lines of communication with other teams, such as engineering and product management. Talk about your use of tools for regular updates and feedback loops, and your proactive approach to discussing potential issues or improvements. Sharing specific examples of how you foster collaboration will illustrate your teamwork skills.

Highlight qualities such as attention to detail, strong analytical skills, and a user-centric mindset as essential attributes of a successful QA Engineer. Explain how these qualities contribute to delivering high-quality products that meet user needs, and provide examples from your experience if possible.

In your answer, showcase your commitment to continuous learning through professional development opportunities, attending relevant workshops or webinars, and engaging with the QA community online. Mention specific resources or blogs you follow to keep up with industry trends and innovations.

Talk about your hands-on experience with testing mobile applications, emphasizing the unique challenges such as device fragmentation, performance on different network conditions, and UI/UX consistency. Highlight any specific tools or testing strategies you employed to address these challenges successfully.

Discuss the importance of user feedback in identifying real-world issues and ensuring the product meets user expectations. Explain how you incorporate feedback into your testing strategy, such as adjusting test cases based on user experiences or working closely with customer support to address reported problems.

Explain your prioritization strategy during tight testing timelines, discussing how you focus on critical features and create a risk-based testing approach. Emphasize adaptability and communication with your team to ensure all parties are informed and can work collaboratively to meet deadlines, while still maintaining quality.