Server - Part-Time - 4-7pm

As a Part-Time Server at Senior Lifestyle, your main responsibilities will include taking food and beverage orders, communicating with the kitchen to ensure timely delivery, and serving meals to residents and guests. You'll also be focusing on maintaining customer satisfaction by responding to residents' and guests' needs promptly and efficiently. Additionally, you'll actively assist with bussing and resetting tables, as well as completing assigned side work to keep the dining area organized.

The qualifications for the Part-Time Server position at Senior Lifestyle are flexible. No previous experience is necessary, although prior food service experience is a plus. New hires are required to undergo food safety training to obtain local food handling certifications. Basic computer skills are essential for using our POS and payroll systems. It's important to have excellent communication skills in English, along with a friendly disposition and the ability to maintain professionalism in a team environment.

Yes, Senior Lifestyle provides comprehensive training for all new hires in the Part-Time Server position. You will receive training to ensure you understand food safety protocols and how to interact with residents and guests effectively. Our supportive team is dedicated to helping you develop your skills, whether you have prior experience in food service or are starting fresh.

The working hours for the Part-Time Server position at Senior Lifestyle are from 4 PM to 7 PM. This part-time role offers flexibility, making it an ideal opportunity for individuals seeking evening work while still being able to manage other commitments during the day. Join our team and help us create delightful dining experiences for our residents!

Senior Lifestyle offers a range of benefits for eligible team members, even in part-time roles. These benefits may include health, dental, and vision insurance, retirement plans, short-term and long-term disability coverage, and paid time off. Additionally, all employees have access to DailyPay, allowing you to access your earned wages before payday.

It's important to remain calm and professional when dealing with difficult customers. Listen to their concerns attentively, express empathy, and work to find a solution that satisfies their needs. Maintaining a positive demeanor is crucial, and don’t hesitate to involve a manager if necessary.

When answering this question, choose a specific example from your past experience that demonstrates your ability to meet customer needs. Focus on the steps you took to understand the customer's situation, how you responded, and the positive outcome of your actions.

Convey your passion for hospitality and your desire to make a difference in the lives of elderly individuals. Highlight the values of Senior Lifestyle and how they align with your personal mission to provide quality service and care for residents.

In your response, emphasize the importance of following food safety guidelines such as proper handwashing techniques, using gloves when handling food, and understanding temperature control for food storage. Express your willingness to learn and maintain high standards of hygiene in the workplace.

Discuss your ability to assess the urgency of tasks and focus on critical ones first, especially during busy meal times. Mention techniques you use for time management, such as creating checklists or reminders, which can help keep you organized and efficient.

Teamwork is essential in a serving role, as collaboration enhances efficiency and customer service. Discuss how you value communication with your colleagues and emphasize the importance of supporting one another to create a positive dining experience for residents and guests.

Explain your strategies for managing high-volume periods, such as staying focused, prioritizing orders based on timing, and maintaining clear communication with both the kitchen staff and your team members to ensure swift service.

Acknowledge the importance of taking responsibility for the mistake, apologizing to the customer, and quickly rectifying the situation by either correcting the order or offering an alternative. Emphasize your commitment to maintaining customer satisfaction.

Outline your relevant skills such as communication, multitasking, problem-solving, and a positive attitude. Highlight any specific experiences that demonstrate these skills and how they will contribute to the Senior Lifestyle team.

Share your personal motivation strategies, whether it's setting goals for the shift, reminding yourself of the satisfaction of customer interactions, or working with your team to support one another. Keeping a positive mindset can play a significant role in your overall performance.