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Sr. Data Analyst

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

Join Serve Robotics as our Senior Analyst to revolutionize the future of autonomous last-mile delivery. In this role, you'll work cross-functionally to uncover insights, optimize processes, and drive strategic decisions to fuel our rapid growth. You’ll thrive in a dynamic, fast paced environment—balancing deep analytical rigor and competing priorities to deliver impactful recommendations.

As a key member of the analytics team, you'll help define how we measure success, guide new market expansion, and continuously improve Fleet operations. Your curiosity and ability to turn messy data into actionable insights will be essential and will directly influence real-world operations.

Responsibilities

  • Build & Maintain Core Analytics: Develop dashboards, reports, and models that improve visibility into operational efficiency, market expansion, and business performance.

  • Work cross-functionally: Partner with operations, product, and finance teams to ensure data needs are being met while uncovering new opportunities

  • Creative Problem-Solving: Find ways to get the data you need, even when perfect solutions don’t exist.

  • Forecast & Optimize: Assist with building models to predict delivery demand, optimize fleet deployment, and inform expansions.

  • Be the Analytics Partner: Act as a strategic thought partner, translating complex data into actionable insights.

  • Own outcomes: Define key metrics and develop data-driven strategies that drive impact across teams.

Qualifications

  • BA/BS degree; quantitative field preferred.

  • 6+ years of experience in an analytical role within a startup environment.

  • 5+ years of SQL experience and comfortable with languages like Python or R for more involved methods, such as forecasting or inferential statistics.

  • Strong data visualization skills with the ability to create compelling, actionable reports (we use ThoughtSpot and Looker Studio)

  • Knowledge of geospatial analysis and techniques

  • Strong foundation of A/B testing and experimental design 

  • Proven stakeholder management and communication skills—capable of distilling complex analyses for technical and non-technical audiences 

What Makes You Standout

  • Experience in logistics, marketplaces, or operations

  • A self-starter with an entrepreneurial, get-things-done mindset

  • Exceptional ability to prioritize in situations of high complexity and ambiguity 

  • Experience with dbt and best practices for data governance

  • Experience working with scrappy, fast-moving teams where ambiguity is the norm

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Data Analyst, Serve Robotics

At Serve Robotics, we're on a mission to change how deliveries are made in bustling cities like Los Angeles. As a Senior Data Analyst, you'll play a pivotal role in advancing our innovative sidewalk robot technology that not only eases urban congestion but also makes delivery accessible to more neighborhoods. Our environment thrives on collaboration; with a team filled with industry veterans in software, hardware, and design, we're dedicated to leveraging robotics, machine learning, and computer vision to enhance user experiences for both merchants and their customers. You'll be diving into dynamic datasets, creating dashboards, and developing analytical models that provide deep insights into operational performance, market expansion, and overall business success. Your contributions will help us define success metrics, forecast delivery demands, and optimize our fleet's operations. We're looking for someone who can balance analytical rigor with creativity, willing to uncover new opportunities by collaborating with various teams. If you have a track record of turning messy data into actionable insights, and you're excited about taking part in a future where autonomous delivery is the norm, we want to hear from you. Join us in revolutionizing the last-mile delivery landscape and let's shape the future together!

Frequently Asked Questions (FAQs) for Sr. Data Analyst Role at Serve Robotics
What are the responsibilities of a Senior Data Analyst at Serve Robotics?

As a Senior Data Analyst at Serve Robotics, you will be responsible for building and maintaining core analytics by developing insightful dashboards and reports. You'll collaborate cross-functionally with various teams—including operations, product, and finance—to meet their data needs while identifying new opportunities. Forecasting delivery demand and optimizing fleet deployment will also be part of your role, along with defining key metrics and developing strategies to drive impactful results across the organization.

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What qualifications do I need to become a Senior Data Analyst at Serve Robotics?

To qualify for the Senior Data Analyst position at Serve Robotics, you should hold a BA/BS degree, preferably in a quantitative field. A minimum of 6 years' experience in analytical roles, particularly in a startup environment, is crucial. Proficiency in SQL is essential, along with familiarity in programming languages such as Python or R for advanced analytical methods. Additionally, experience with data visualization tools like ThoughtSpot or Looker Studio and a solid understanding of A/B testing and experimental design will enhance your candidacy.

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What skills are important for a Senior Data Analyst at Serve Robotics?

Key skills for a Senior Data Analyst at Serve Robotics include strong data visualization capabilities and the ability to create compelling reports. You should have a foundation in geospatial analysis and a strong grasp of A/B testing principles. Equally important are your communication skills, enabling you to convey complex data insights to both technical and non-technical audiences. A self-starter attitude and the ability to prioritize in complex environments are vital for this fast-paced role.

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What makes Serve Robotics a distinctive workplace for a Senior Data Analyst?

Serve Robotics stands out due to its innovative approach to urban delivery solutions with autonomous technology. Working here means being part of a collaborative, dynamic team that values diverse perspectives and creative problem-solving. You'll engage in real-world applications of your analytical work, directly influencing how we operate as we aim to expand our market presence. The company's entrepreneurial mindset and commitment to delivering exceptional user experiences make it an exciting environment for analytical thinkers.

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Can you describe the work environment for a Senior Data Analyst at Serve Robotics?

The work environment at Serve Robotics for a Senior Data Analyst is agile and fast-paced, focused on collaboration and innovation. You'll be working in a culture that promotes open communication, allowing you to partner with various teams to solve complex problems. With a mix of responsibilities ranging from analytics and forecasting to strategic planning, you'll find challenges that keep your analytical mind engaged and your skills sharp within a supportive team atmosphere.

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Common Interview Questions for Sr. Data Analyst
Can you describe your experience with SQL and how it applies to your role as a Senior Data Analyst?

In your response, highlight your specific projects involving SQL where you analyzed large datasets, created queries for complex reports, and how your skills contributed to data-driven decision-making. Showcase your comfort level with databases and any specific SQL tools or platforms you've used.

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How do you handle ambiguity in data analysis?

Talk about your approach to dealing with incomplete or messy data. Describe how you prioritize issues, seek additional information if needed, and your strategies for extracting usable insights even in challenging situations. Illustrate this with examples from past experiences.

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What analytical tools and software are you proficient in?

Be prepared to share your experience with analytical tools and software relevant to a Senior Data Analyst position. Discuss your proficiency in data visualization tools, programming languages like Python or R, and any specialized software that supports your data analysis work.

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Can you provide an example of how your analysis influenced a major decision?

Use a specific instance where your analytic insights directly impacted business decisions. Explain the data analysis process, findings, and how your recommendations were implemented to contribute positively to the organization's goals.

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How do you prioritize tasks when working on multiple projects simultaneously?

Discuss your prioritization strategy, whether it involves using project management tools, setting deadlines, or collaborating with colleagues to assess impact. Use examples of past projects to illustrate how you successfully balanced competing priorities.

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What is your experience with A/B testing and experimental design?

Explain your familiarity with A/B testing, including how you've designed and analyzed tests to drive decisions. Share examples of situations where your testing clarified the effectiveness of strategies and led to actionable business insights.

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How do you ensure your data analysis is aligned with business objectives?

Detail your methods for connecting analytics work to business goals. This could involve discussing regular communications with stakeholders, understanding the company's strategic direction, and ensuring your analyses are focused on delivering actionable insights that drive results.

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How do you keep your data skills sharp and stay updated with industry trends?

Mention any online courses, workshops, or communities you follow to keep your skills fresh, along with regularly reading industry publications or attending conferences. Emphasize your commitment to continuous learning in the realm of data analysis.

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Describe a time you had to communicate complex data findings to a non-technical audience.

Share a specific scenario where you simplified technical information for a non-technical audience. Detail your approach, the tools you used (like visual aids or reports), and the feedback you received on your communication style.

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What excites you about the role of a Senior Data Analyst at Serve Robotics?

Express your enthusiasm about the unique intersection of technology and real-world applications in the role at Serve Robotics. Discuss specific aspects of the company's vision and how your skills as a Senior Data Analyst will contribute to their mission of transforming urban logistics.

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Why deliver a 2-pound burrito in a 2-ton car? Serve is the future of sustainable, self-driving delivery. Our zero-emissions rovers are designed to serve people in public spaces, starting with food delivery. We partner with platforms and merchants ...

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Full-time, on-site
DATE POSTED
February 26, 2025

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