The Business Intelligence Manager will be responsible for overseeing and enhancing the operations efficiency and effectiveness of our company. Your expertise in business intelligence and data-driven decision-making will be crucial in identifying opportunities for improvement, streamlining processes, and driving informed strategic choices. You will work closely with cross-functional teams to ensure seamless collaboration, efficient resource allocation, and achievement of key performance indicators. This position reports to the VP of Technology.
Location: 100% Remote (US Only)
Compensation: $120,000-130,000 + Benefits Package
Essential Functions and Responsibilities: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Utilizes your experience in business intelligence tools and techniques to gather, analyze and interpret complex data sets
Provides actionable insights and recommendations to executive management for improved decision-making, resource allocation and process optimization
Identifies operational bottlenecks, inefficiencies, and areas for improvement within various departments
Develops and implements strategies to streamline processes, reduce costs and enhance overall operational performance
Collaborates with department heads and executive management to establish key performance indicators (KPIs) that align with the company’s strategic goals
Monitors and analyzes KPIs to identify trends, deviations and opportunities and provides regular reports to guide decision-making
Fosters effective communication and collaboration across departments to ensure smooth workflows and coordinated efforts
Works closely with teams such as Finance, Marketing, Sales, and Operations to align operations with overall business objectives
Leads and oversees the implementation of process improvement initiatives and operational projects
Defines project scope, objectives, timelines, and resource requirements to ensure successful execution within established parameters
Monitors resource allocation across departments to optimize staffing levels and allocation of assets
Makes recommendations for resource adjustments based on data driven insights
Identifies potential operational risks and develops mitigation strategies
Ensures compliance with industry regulations and company policies minimizing potential disruptions to operations
Stays updated on industry best practices, emerging technologies, and advancements in business intelligence
Applies knowledge to continuously enhancing operational processes and maintains a competitive edge
Other projects and duties as assigned
Knowledge, Skills, and Abilities:
Exceptional ability to deliver concise, incisive, logical written documents and has the presence to deliver recommendations effectively to demanding audiences
Ability to identify the organization’s strengths, weaknesses, opportunities and threats
Comfortable working in a diverse environment with the ability to deal with ambiguity while adapting easily to rapidly changing business conditions
Ability to adapt and adjust to changing situations
A high degree of self-confidence and perseverance and can earn the confidence of others
Ability to work quickly and efficiently, while under pressure
Excellent communication, presentation and project management skills
Ability to multitask and work toward several milestones on various projects simultaneously
Experience with knowledge of all state and local law
Competency with Microsoft Office Suite
Required Qualifications:
Bachelor’s degree in related field
5+ years’ experience in data analysis, business intelligence or a related field
Expertise in SQL, Excel and other data analysis tools
String understanding of statistical methods and modeling
Ability to develop creative solutions to complex problems
Service-oriented, and a collaborative influence style
Proven ability to craft and present a business analysis’
Experience making decisions based on business metrics
What We Offer:
Medical, Dental & Vision Insurance
Short and Long-Term Disability Insurance
Life Insurance
401(K) Retirement - with up to 3% match
Flex Spending Account (FSA)
Health Saving Account (HSA)
Vacation/Sick Paid Time Off - 30 Days PTO
Paid Holidays - 12 including Christmas closure (25th-29th)
Family and Medical Leave (FMLA)
Leave of Absence (LOA)
Parental, Military & Bereavement Leave
Time-Off to Vote
Jury Duty Pay
HR Note: This position is Not Applicable to residents of: Alabama, California, Colorado, Kentucky, Montana, New York, North Dakota, Ohio, Oregon, Washington, Wyoming.
Served with Honor is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, disability or any other basis prohibited by law.
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Are you ready to take charge as a Business Intelligence Manager with our dynamic team in Austin? Imagine leveraging your skills to enhance operational efficiency and effectiveness as you guide our company through data-driven decision-making. In this exciting role, you’ll be instrumental in identifying opportunities for improvement and streamlining processes that align with our strategic goals. Reporting directly to the VP of Technology, you'll collaborate with cross-functional teams, including Finance, Marketing, Sales, and Operations. Your expertise will help define key performance indicators and provide actionable insights that drive our business forward. We value adaptability, so we are looking for someone who thrives in a fast-paced environment and can tackle ambiguity with creativity. You'll be responsible for monitoring trends, analyzing KPIs, and fostering a culture of collaboration across departments. Plus, with a competitive compensation package of $120,000-$130,000 and a wealth of benefits, including comprehensive insurance options and generous PTO, this role offers a fantastic opportunity to advance your career in business intelligence—all from the comfort of your home, since this position is 100% remote for US residents. Join us and help shape the future of our operations!
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