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Relationship Manager - Octopus by RTG

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions. 

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Octopus is specialized in rapidly assembling remote global tech teams that are fully aligned with the culture and practices of a particular brand. By providing tailored hubs to suit its clients needs, Octopus gives companies all the advantages of remote work and offshoring without all the negatives.

You will be working with our partner Menthum. a rapidly growing digital saving platform. We are looking for competent Relationship Managers who play a pivotal role in expanding our client base. You'll have the opportunity to onboard high-net-worth individuals (HNIs) and corporates, manage relationships, and directly contribute to our growth.

Your Responsibilities:

  • Develop and implement effective sales plans to achieve targets.
  • Manage the entire sales and relationship cycle from lead generation to client onboarding to relationship management.
  • Identify potential clients, understand their savings needs, and introduce the benefits of Menthum to them.
  • Maintain and grow relationships with existing clients, ensuring their continued satisfaction and loyalty.

Requirements:

  • Bachelor's degree.
  • 2-10 years of proven experience in banking & financial services in business development, sales, and account management, particularly in the corporate or HNI (wealth) segment.
  • Excellent relationship management skills.
  • Strong understanding of sales cycle management and financial products.
  • Proficiency in MS Office and email communication.
  • Excellent communication skills, including in English.

Why Join Menthum?

At Menthum, we believe in empowering our employees to achieve their best. You’ll be part of a dynamic and innovative team, with ample opportunities for professional growth and development. Plus, the thrill of developing a new market for financial services and scaling new heights in your personal professional journey.

What We Offer?

  • Amazing professional growth opportunity: With Menthum you’ll be stepping out-of-the-box from your current routine career path and joining hands in building the next generation financial services.
  • Rewarding salary package: We value our team by rewarding your hard work and success. Depending on your growth deliverables, expect to earn upto EGP 100,000 per month, in fixed + variable components.
What You Should Know About Relationship Manager - Octopus by RTG, Robusta

Join Octopus by RTG as a Relationship Manager and be at the forefront of redefining digital financial services! At Robusta Technology Group (RTG), we're all about transformation, seamlessly connecting Europe and Africa through our innovative platforms. With a decade of successful projects, we're now inviting you to play a key role in Menthum, a rapidly growing digital saving platform. In this position, you'll be responsible for expanding our client base, focusing on high-net-worth individuals and corporations. Your day-to-day activities will include developing robust sales plans, managing relationships, and ensuring our clients experience unmatched satisfaction. Your skills in understanding clients' savings requirements will directly contribute to our growth while you enjoy a rewarding salary package that recognizes your hard work. If you have between 2 to 10 years in banking or financial services, passionate about cultivating client relationships and delivering personalized service, we’d love to hear from you! Our team stands out because we empower our employees and encourage professional growth, making this not only a job but a career journey. Join us at Octopus and RTG, where your contributions will truly make an impact!

Frequently Asked Questions (FAQs) for Relationship Manager - Octopus by RTG Role at Robusta
What are the responsibilities of a Relationship Manager at Octopus by RTG?

As a Relationship Manager at Octopus by RTG, your primary responsibilities include developing and implementing effective sales strategies, managing the entire sales cycle from lead generation to onboarding, as well as maintaining and nurturing ongoing relationships with high-net-worth individuals and corporate clients. Your role will directly contribute to the growth of our partner, Menthum, through effective client interaction and satisfaction.

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What qualifications do I need to become a Relationship Manager at Octopus by RTG?

To qualify as a Relationship Manager at Octopus by RTG, candidates should possess a Bachelor's degree, along with 2 to 10 years of proven experience in banking and financial services. Key skills include excellent relationship management, a strong understanding of the sales cycle, and proficiency in communication and MS Office tools. Experience in business development, especially within the corporate or HNI sectors, is also crucial.

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How does Octopus by RTG support professional growth for Relationship Managers?

Octopus by RTG is committed to empowering employees through professional development opportunities. As a Relationship Manager, you’ll have access to various resources and training sessions that enable you to enhance your skills, adapt to market changes, and scale new heights in your career path within the dynamic environment of financial services.

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What is the salary range for a Relationship Manager at Octopus by RTG?

At Octopus by RTG, the salary package for a Relationship Manager can vary, with potential earnings up to EGP 100,000 per month, which includes both fixed and variable components based on your performance and growth deliverables. This remuneration reflects our appreciation for your dedication and success in driving our client engagements.

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What benefits come with working at Octopus by RTG as a Relationship Manager?

Working as a Relationship Manager at Octopus by RTG offers not just an attractive salary but also the chance to be part of a vibrant and innovative team. You’ll enjoy comprehensive support, opportunities for professional development, and the satisfaction of contributing to a transformative market while building lasting relationships with clients.

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Common Interview Questions for Relationship Manager - Octopus by RTG
Can you describe your experience in relationship management?

In answering this question, highlight your previous roles, focusing on the key strategies you used to build and maintain relationships. Make sure to include examples that illustrate your ability to connect with clients and meet their needs effectively.

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How do you approach lead generation in the financial services sector?

Discuss your methodologies for identifying and approaching potential clients, including networking, referrals, and research. Provide examples of successful lead generation strategies you've implemented in past positions to showcase your proactive approach.

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What strategies do you use to manage client expectations?

Explain your approach to communication and transparency with clients. Share specific instances where you successfully managed expectations and resolved issues, emphasizing how your proactive communication made a positive impact.

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Describe a time when you had to handle a difficult client. How did you resolve the situation?

Provide a detailed account of the situation, emphasizing your conflict resolution skills. Explain the steps you took to understand the client’s concerns and the steps you implemented to address the issue effectively, ensuring client satisfaction at the end.

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What do you understand about the digital saving platform Menthum?

Do your homework on Menthum, including its services and unique selling points. Discuss its role in the financial market and how you see yourself contributing to its growth and client acquisition process.

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How do you prioritize your tasks when managing multiple clients?

Discuss your organizational skills and tools you use to manage time effectively, such as systems and software. Highlight your ability to assess urgency and importance, ensuring all clients receive the attention they deserve.

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What are the key qualities of an effective Relationship Manager?

Talk about qualities such as strong communication skills, empathy, proactive problem-solving, and the ability to build trust. Include examples of how these qualities have contributed to your success with client relationships.

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How do you stay updated with trends in the banking and financial services sector?

Explain your commitment to continuous learning through industry publications, networking events, or webinars. Share specific resources that you find valuable in staying up to date with the latest trends and best practices.

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What motivates you to perform well in a relationship management role?

Discuss your personal motivations, such as a passion for helping clients achieve their financial goals or the satisfaction of contributing to team success. Show how these motivations drive you to exceed client expectations.

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What do you hope to achieve in your first 90 days as a Relationship Manager?

Outline clear and measurable goals you intend to achieve, such as onboarding a specific number of clients, building relationships within the team, or developing an understanding of Menthum’s offerings. This shows your initiative and enthusiasm for the role.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 2, 2025

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