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Museum Store: Social Media Intern

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.


Inclusive: We strive to be a museum of many voices in dialogue.  


Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.  


Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.


Empathic: We aim to act like a person, not an institution. 


SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.


Schedule: Part Time, 14 hours/week, Temporary (10 weeks), fully onsite


This is an unpaid internship for school credit. Applicants must be currently enrolled in a college or university program.


The Museum Store offers a curated selection of unique products that reflect the museum’s mission to bring modern and contemporary art to everyday life. Our Social Media team plays a key role in engaging the museum’s audience, promoting exhibitions, events, and retail collections, and fostering a vibrant online community. This internship provides hands-on experience in the digital marketing and social media landscape of a renowned cultural institution. 


POSITION DESCRIPTION

The Social Media Intern will support the Museum Store’s online presence by assisting with content creation, community communication, and analytics. The ideal candidate will be a creative and motivated individual with an interest in both social media marketing and art institutions. They will work closely with the Social Media Manager to enhance the museum’s engagement with visitors and followers, both online and in-store. 


PROJECT PLAN

Over the 10-week program, the Social Media Intern will: 

• Assist in content creation for social media platforms (Instagram, Facebook, TikTok, etc.), including photography, video, and copywriting. 

• Assist with curating content calendars in collaboration with the Social Media Manager. 

• Monitor and engage with followers, responding to comments, DMs, and mentions. 

• Help track and report on social media performance using analytics tools (e.g., Instagram Insights, Facebook Analytics). 

• Assist with planning and promoting in-store events, exhibitions, and product launches via social media. 

• Coordinate and execute influencer and affiliate marketing efforts. 

• Contribute to the development of digital campaigns that align with the Museum Store’s retail initiatives. 


EDUCATIONAL OBJECTIVES 

• Gain hands-on experience in digital marketing and social media management within a renowned museum. 

• Develop skills in visual content creation, social media strategy, and audience engagement. 

• Understand the unique challenges and opportunities of social media in a cultural institution. 

• Learn how to use analytics to optimize social media strategies and campaigns. 


REQUIREMENTS 

• Applicants must be currently enrolled in a college or university program. 

• Proficiency with social media platforms (Instagram, Facebook, Twitter, TikTok). 

• Strong written and verbal communication skills. 

• Basic photography and videography skills. 

• Creative mindset with an interest in contemporary art and museum retail. 

• Ability to work independently and as part of a team. 

• Familiarity with social media analytics tools (preferred but not required) 


APPLICATION REQUIREMENTS 

• Intern application on SFMOMA 

• Resume 

• Cover letter stating the specific internship of interest. Describe the experience you bring, why you are interested in museum or nonprofit work, reasons for applying to the San Francisco Museum of Modern Art, and your goals for the internship. 

• Two letters of recommendation from either a college professor or former employer. 

• College transcript: Transcripts can be unofficial but need to be legible. 


Location: San Francisco, 151 3rd Street. 


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 


SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.


You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.


You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org.

What You Should Know About Museum Store: Social Media Intern, SFMOMA

The San Francisco Museum of Modern Art is on the lookout for a passionate and creative Social Media Intern to join their dynamic Museum Store team for a 10-week engagement. This is a fantastic opportunity to immerse yourself in the vibrant world of modern and contemporary art while gaining hands-on experience in social media marketing within a prestigious cultural institution. As the Social Media Intern, you'll assist with crafting engaging content for various platforms such as Instagram, Facebook, and TikTok, helping to promote the museum’s exhibitions, events, and unique retail offerings. You'll also play a crucial role in monitoring audience interactions and enhancing our online community through meaningful engagement. Collaborating closely with the Social Media Manager, you'll learn how to create content calendars, track social media performance, and develop digital campaigns that resonate with our diverse visitor base. The ideal candidate is a college student fueled by creativity and an interest in art, who can thrive both independently and as part of a team. While this is an unpaid internship designed for academic credit, the skills and experiences you'll gain will be invaluable as you step into your career. If you're ready to bring your enthusiasm for art and your social media savvy to the next level, SFMOMA welcomes your application to become a crucial part of our team in San Francisco, CA!

Frequently Asked Questions (FAQs) for Museum Store: Social Media Intern Role at SFMOMA
What are the primary responsibilities of the Museum Store Social Media Intern at SFMOMA?

The Social Media Intern at SFMOMA will take on a variety of exciting responsibilities, including content creation for social media platforms like Instagram and TikTok, assisting with content calendars, monitoring audience engagement, and tracking social media analytics. This role is pivotal in promoting the museum's exhibitions and retail products while fostering a vibrant online community.

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What qualifications do I need to apply for the Social Media Intern position at SFMOMA?

To apply for the Social Media Intern position at SFMOMA, candidates must be currently enrolled in a college or university program. Essential qualifications include proficiency in social media platforms, strong communication skills, basic photography and videography skills, and a creative mindset. Familiarity with social media analytics tools is preferred but not required.

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How can I make my application stand out for the Museum Store Social Media Intern at SFMOMA?

To make your application stand out for the Social Media Intern role at SFMOMA, craft a compelling cover letter that highlights your relevant experience and expresses your passion for art and museum work. Include specific examples of social media campaigns or projects you've worked on and articulate clearly how this internship aligns with your career goals.

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What kind of experience can I gain from the Social Media Intern role at SFMOMA?

The Social Media Intern role at SFMOMA offers invaluable hands-on experience in digital marketing, content creation, and social media management within a renowned cultural institution. Interns will develop skills in audience engagement, social media strategy, and analytics, providing a comprehensive understanding of the unique challenges and opportunities faced by art institutions in the digital space.

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Is the Social Media Intern position at SFMOMA paid?

The Social Media Intern position at SFMOMA is an unpaid internship designed for school credit. This allows for a focused learning experience that aligns academic requirements with practical skill development in the field of social media and marketing within a cultural setting.

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Common Interview Questions for Museum Store: Social Media Intern
How do you approach content creation for social media platforms?

When answering this question, highlight your creativity and strategic thinking. Discuss the importance of aligning content with the museum’s mission and audience interests. Mention how you would research trending topics, engage with followers, and utilize various media types to create compelling posts.

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Can you give an example of a successful social media campaign you have been involved in?

Share a specific instance where you played a significant role in a campaign. Discuss the objectives, your contributions, the tools you used, and the results achieved. Be sure to convey what you learned from the experience and how it could be applied at SFMOMA.

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How would you handle negative comments or feedback on social media?

It's crucial to remain professional and empathetic when addressing negative feedback. Explain your approach to responding calmly and constructively, and how you would escalate serious issues when necessary. Relate it back to SFMOMA by expressing how it's essential to maintain the museum's positive image.

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What social media platforms do you think are most effective for engaging with our audience?

Discuss platforms like Instagram and TikTok for their visual appeal and younger demographics, while also acknowledging the importance of Facebook for broader engagement. Provide reasons for your choices based on audience analysis and the kind of content SFMOMA produces.

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How do you measure the success of a social media campaign?

Discuss specific metrics such as engagement rates, reach, and follower growth. Explain how you would utilize tools like Instagram Insights to analyze data and adapt future strategy, emphasizing the importance of ongoing evaluation for campaign improvement.

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What role does storytelling play in social media marketing?

Articulate how storytelling captivates audiences and builds a connection with them. Explain the importance of weaving a compelling narrative into the museum's posts that resonates emotionally and enhances the viewer's experience of art.

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Describe a situation where you had to work collaboratively in a team. What was your role?

Share a specific example where collaboration was key to success. Clearly outline your responsibilities within the team, how you communicated with others, and how the team achieved its goals, relating it back to potential scenarios at SFMOMA.

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What interests you about working in a museum store’s social media department?

Express your passion for art and how working at SFMOMA aligns with your values and career aspirations. Mention your enthusiasm for engaging with diverse audiences and promoting cultural initiatives, highlighting how you see this role as a way to contribute positively to the community.

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What skills do you bring that will contribute to the success of our social media team?

Outline your relevant skills such as creative thinking, written communication, and social media proficiency. Also, mention your basic skills in photography and videography, and how you are eager to learn and grow further as a contributing member of SFMOMA.

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How do you keep up with current trends on social media?

Explain how you actively follow industry leaders, read relevant articles, and engage with trending topics online. Discuss your strategies for staying informed about changes in social media algorithms, viewer preferences, and best practices, demonstrating how you can bring fresh ideas to SFMOMA.

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Founded in 1935, the San Francisco Museum of Modern Art is headquartered in San Francisco, California. They have modern and contemporary collections of paintings, sculptures, photography, media arts, and more.

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Internship, on-site
DATE POSTED
March 12, 2025

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