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Receptionist/Administrative Assistant

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 99,600 employees in 130 countries and operating a network of more than 2,600 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride, and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Job Description

As a Receptionist/Administrative Assistant you will provide the following support:

  • Greets visitors and issues visitor badges as needed.
  • Directs visitors, and callers to appropriate parties and answers basic questions.
  • Answers and correctly routes and / or transfer the calls; takes accurate messages.
  • Maintains security awareness.
  • Liaises with building management and other vendors as needed to ensure proper services and repairs are performed 
  • Performs computer data entry.
  • Manages inventory of office supplies
  • Sorts and delivers mail received and sent by and to the office.
  • Adheres to internal standards, policies, and procedures.
  • Handle all general maintenance of office including stocking of coffee rooms and machines and copiers
  • Performs other duties applicable to the job as assigned.

General administrative duties 

  • Follow-up on payment status/ collections
  • Office supply ordering
  • Adhere to internal standards, policies & procedures
  • Perform other duties as assigned

Qualifications

Education and Experience
Required:

  • High school diploma or GED 
  • Strong customer service background

Preferred:

  • Associate’s degree in Business Administration or other Business 
  • Familiar with bookkeeping and basic accounting procedures
  • Experience with spreadsheets and financial reports
  • Scheduling/meeting experience

Knowledge/ Skills/ Abilities

  • Exceptional organizational skills
  • Ability to multi-task
  • Experience with Oracle BOSS a plus
  • Proficient in Microsoft Office programs (Word, Excel, Outlook)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required. 

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time. 
 
If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Receptionist/Administrative Assistant, SGS

Join SGS as a Receptionist/Administrative Assistant at our Bloomfield, NJ office, where you'll be at the heart of our operations, connecting with visitors and ensuring everything runs smoothly. Your role will be key in creating a welcoming environment as you greet guests and manage visitor badges. You’ll be the friendly voice on the phone, directing calls and taking messages with accuracy, all while maintaining a keen awareness of security protocols. In addition to visitor services, you'll handle essential administrative tasks, such as data entry, managing office supply inventory, and sorting mail. You'll work closely with building management and vendors to ensure your office is always in top condition. Keeping our coffee rooms and copiers stocked will also be a part of your day, making sure everyone has what they need to stay productive. If you have a knack for organization and enjoy a busy environment, this position is perfect for you. With a foundation in customer service and familiarity with basic accounting practices, you’ll fit right in at SGS, a company that values passion, integrity, and the drive for innovation. We believe in fostering new ideas and supporting your growth, making this a great opportunity for your career journey. Join us in making a meaningful impact with our global leader in inspection, verification, testing, and certification services.

Frequently Asked Questions (FAQs) for Receptionist/Administrative Assistant Role at SGS
What are the main responsibilities of a Receptionist/Administrative Assistant at SGS?

As a Receptionist/Administrative Assistant at SGS, you'll be responsible for greeting visitors, managing incoming phone calls, performing data entry, overseeing the inventory of office supplies, and sorting mail. You'll also coordinate with building management and vendors to ensure that the office environment remains welcoming and operational.

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What qualifications are needed to apply for the Receptionist/Administrative Assistant position at SGS?

To be considered for the Receptionist/Administrative Assistant position at SGS, you should have at least a high school diploma or GED, with a strong customer service background. An associate's degree in Business Administration is preferred, as well as experience with bookkeeping, spreadsheets, and proficiency in Microsoft Office programs such as Word, Excel, and Outlook.

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How does SGS support the professional development of its Receptionist/Administrative Assistants?

SGS is committed to helping its employees reach their full potential. As a Receptionist/Administrative Assistant, you will have opportunities for training, mentorship, and advancement, allowing you to grow your skills and take on new challenges within the company.

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Is prior experience required for the Receptionist/Administrative Assistant role at SGS?

While prior experience in a similar role is beneficial, it is not strictly required for the Receptionist/Administrative Assistant position at SGS. However, having a strong customer service background is essential, and familiarity with basic accounting and office management tasks will give you an edge.

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What is the work environment like for a Receptionist/Administrative Assistant at SGS?

The work environment for a Receptionist/Administrative Assistant at SGS is dynamic and collaborative. You will be interacting with visitors, employees, and various stakeholders daily, making it a role suited for those who enjoy engaging with people while managing multiple tasks in a supportive office atmosphere.

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Common Interview Questions for Receptionist/Administrative Assistant
What motivated you to apply for the Receptionist/Administrative Assistant position at SGS?

When answering this question, align your response with SGS's values of innovation and quality. Share how your background in customer service and your organizational skills make you excited about contributing to a company that is a global leader in its field.

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How do you prioritize your tasks as a Receptionist/Administrative Assistant?

Highlight your organizational skills by discussing how you determine priorities based on urgency and importance in a busy office environment. Showing your ability to manage time effectively will appeal to the interviewers at SGS.

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Can you describe a time when you handled a difficult customer interaction?

Provide a specific example that showcases your problem-solving abilities and your commitment to excellent customer service. Emphasize the positive outcome and what you learned from the experience, as this reflects well on your qualifications for the role at SGS.

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What tools or software are you familiar with that would assist you in the Receptionist/Administrative Assistant role?

Mention your proficiency with Microsoft Office programs and any additional software that you're comfortable using, like Oracle BOSS or other office management systems. Highlighting your familiarity with technology shows you're ready to hit the ground running at SGS.

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How do you handle interruptions while you are trying to work?

Explain your approach to managing interruptions by remaining calm and flexible, and how you prioritize work to ensure important tasks are completed on time. This skill is especially important in a busy environment like SGS.

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What steps do you take to maintain a welcoming environment for visitors?

Discuss your approach to creating a friendly atmosphere, such as greeting visitors warmly, providing informative resources, and maintaining a clean reception area. Your ability to foster a positive impression is key for a Receptionist/Administrative Assistant at SGS.

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How would you deal with a situation where you don’t know the answer to a visitor’s question?

Share your strategy for handling such situations by acknowledging the question and either directing them to someone who can help or finding the answer yourself. Highlighting your resourcefulness and teamwork aligns perfectly with SGS's collaborative culture.

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In your opinion, what is the most important quality for a Receptionist/Administrative Assistant?

Emphasize the importance of strong communication skills and the ability to multitask effectively. These qualities are crucial for ensuring that the reception area runs smoothly and aligns with SGS's commitment to quality service.

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How do you ensure confidentiality while performing your duties as a Receptionist/Administrative Assistant?

Address this question by explaining your understanding of privacy protocols and your commitment to maintaining confidentiality when handling sensitive information. This demonstrates your professionalism and adherence to SGS's standards.

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What strategies do you use to stay organized in your work?

Describe specific organizational strategies you employ, like using to-do lists, maintaining a tidy workspace, and leveraging digital tools. This showcases your readiness to contribute to the efficiency at SGS.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, on-site
DATE POSTED
March 5, 2025

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