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Business Analyst - Endur

, United Kingdom


Job Family Group:

Information Technology (IT)


Worker Type:

Regular


Posting Start Date:

April 22, 2025


Business unit:

Projects and Technology


Experience Level:

Experienced Professionals


Job Description:

What’s the role

As the Business Analyst - Endur, you will have the opportunity to engage in the expanding LNG and Energy businesses, experiencing numerous new and unique challenges. Your role involves collaborating with business and IT teams to deliver solutions for projects or enhancements, primarily using DevOps methodologies. You will be responsible for understanding business issues, analyzing impacts, recommending and implementing solutions, and resolving incidents. You will work on project and application support teams, covering various aspects of the BA lifecycle, and may also support turnkey/SaaS solutions and prototype new technologies. All activities will adhere to enterprise guidelines and processes.

What you’ll be doing

As the BA-Endur, you will play an integral role in supporting a global team, primarily collaborating with the Shell Energy business. This includes the domestic gas and power marketing sectors in North America, Europe, Asia, and Australia, as well as the Global LNG (SLMT) business.

Your responsibilities will include, but are not limited to:

  • Capture and document user requirements into specifications, from inputs from subject matter experts and Design Authority

  • Understanding business requirements, to pilot and prototype new solutions and technologies, including procurement, setup, demonstration and deployment coordination

  • Support Projects and Support teams in all phases of the software development lifecycle, including Requirements Gathering, Analysis, Design, Testing, Implementation, and Production support for software systems

  • Determine and design solutions that are scalable and sustainable for a global business

  • Establish and maintain stakeholder satisfaction levels. Build and develop strong trust relationships with the stakeholders demonstrated through clearly owning, resolving, and communicating issues and problems

  • Contribute/participate in local and global IT community activities

What you bring

Experience Needed

  • Proven success in providing application support within a corporate environment

  • Full life cycle BA experience in project roles

  • Experience supporting a diverse application landscape, including change management, application testing, data integrity management, patch management, and end-user support and training

  • Experience designing or modifying business-critical reports/processes to maximize technology solutions

  • Required experience in the Power and Energy trading industry

  • Understanding of valuation and pricing models for energy commodities

  • Commodity experience with Power, Natural Gas, LNG, or NGL

Skills:

  • Expertise in Energy Trading and prior experience with Energy Trading systems Business Analysis

  • Knowledge of BA life cycle and application support

  • Understanding of mature software design/architectures and software quality management

  • Ability to work independently in a competitive environment with flexibility and understanding

  • Managing multiple delivery priorities and demand requests

  • Proficiency in virtual, cross-functional, cross-cultural teams

  • Experience with Openlink Endur

  • Familiarity with Microsoft Azure DevOps tools (e.g., VSTS)

  • Knowledge of Software Engineering processes (e.g., Configuration Management, Change Management, Release Management)

Valued Additional Accreditations:

  • ERP, FRM certifications issued by GARP

  • CFA certification

  • BA skills-related certifications

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

  • Progress as a person as we work on the energy transition together.

  • Continuously grow the transferable skills you need to get ahead.

  • Work at the forefront of technology, trends, and practices.

  • Collaborate with experienced colleagues with unique expertise.

  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

  • Benefit from flexible working hours, and the possibility of remote/mobile working.

  • Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.

  • Take advantage of paid parental leave, including for non-birthing parents.

  • Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

  • Grow as you progress through diverse career opportunities in national and

  • international teams.

  • Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in The United Kingdom

Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs. But perhaps the most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.

In the years ahead, as the UK looks to strengthen energy security and deliver its 2050 net-zero goal, Shell UK aims to play a crucial role. We aim to be a major investor in the UK energy system by helping our customers decarbonise with a focus on transport and industry.

-


DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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Average salary estimate

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$60000K
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What You Should Know About Business Analyst - Endur, Shell

As a Business Analyst - Endur at Shell in London, you will play a pivotal role in progressing the future of energy while tackling various exciting challenges within the LNG and Energy sectors. Your day-to-day will involve collaborating with both business and IT teams to identify effective solutions that align with the company’s objectives, particularly following DevOps methodologies. Your insights will help shape strategies aimed at impactful business changes, so it’s essential to deeply understand and analyze business issues. The position demands a keen ability to translate user requirements into functional specifications and to pilot innovative technologies. Supporting both project and application teams throughout the software development lifecycle, you will ensure a smooth transition from requirements gathering to implementation, while also providing ongoing support post-launch. Building strong relationships with stakeholders is crucial, as your role will include determining scalable solutions that enhance user satisfaction. By joining Shell, you’ll not only contribute to shaping a sustainable energy future but also have the chance to develop in a nurturing environment, work with brilliant minds, and take advantage of flexible working conditions. Embrace the opportunity to leverage your expertise in energy trading systems while being part of a global team that champions diversity and inclusion.

Frequently Asked Questions (FAQs) for Business Analyst - Endur Role at Shell
What are the responsibilities of a Business Analyst - Endur at Shell?

As a Business Analyst - Endur at Shell, you will be responsible for capturing and documenting user requirements, understanding complex business needs, supporting projects across the entire software development lifecycle, and ensuring stakeholder satisfaction. Your role may also include managing application support issues and troubleshooting incidents within the LNG and Energy business.

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What qualifications do you need to apply for the Business Analyst - Endur position at Shell?

To qualify for the Business Analyst - Endur position at Shell, candidates should have experience in providing application support within a corporate environment, full life cycle BA experience in project roles, and a strong background in the Power and Energy trading industry. Knowledge of energy commodity valuation and experience with Openlink Endur is highly valued, along with relevant BA certifications.

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What skills are essential for the Business Analyst - Endur role at Shell?

Essential skills for the Business Analyst - Endur role at Shell include expertise in business analysis, familiarity with DevOps practices, and a deep understanding of energy trading systems. Proficiency in configuration management, change management, and robust communication skills to foster stakeholder relationships are also crucial for this position.

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How does the Business Analyst - Endur role contribute to Shell's Energy business?

The Business Analyst - Endur role is vital to Shell's Energy business by ensuring that innovative technologies are effectively piloted and operationalized. By deeply analyzing business issues and proposing sustainable solutions, the analyst helps drive operational excellence and enhance the delivery of energy solutions across the global market.

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What kind of team collaboration can a Business Analyst - Endur expect at Shell?

A Business Analyst - Endur at Shell can expect to work in a highly collaborative environment. You will be part of cross-functional and cross-cultural teams, collaborating with stakeholders across various regions including North America, Europe, Asia, and Australia, which enhances your professional experience and broadens your perspectives on global energy challenges.

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Common Interview Questions for Business Analyst - Endur
Can you describe your experience with the full life cycle of Business Analysis?

When answering this question, focus on specific projects where you engaged in requirements gathering, analysis, design, testing, and implementation. Highlight how your contributions improved project outcomes and how you adapted to changes throughout the project lifecycle.

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How do you approach gathering user requirements in projects?

Discuss your techniques for engaging with stakeholders, such as conducting interviews or workshops, and how you ensure that all necessary inputs are documented thoroughly for clarity and future reference.

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What methods do you use to analyze and resolve business issues?

Explain your problem-solving approach—whether applying root-cause analysis, leveraging data analytics, or facilitating discussions among stakeholders. Provide examples of how you've successfully resolved business challenges in the past.

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Give an example of a scalable solution you implemented in a previous role.

Share a specific instance where you designed or modified solutions for business processes that significantly improved efficiency or user satisfaction. Detail how you assessed the scalability of your solution and its impact on the organization.

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How do you maintain strong relationships with stakeholders?

Discuss your communication strategies, emphasizing how you ensure transparency and trust. Share examples of how you've successfully navigated difficult conversations or managed expectations during project lifecycle stages.

Join Rise to see the full answer
What experience do you have with Openlink Endur or similar energy trading systems?

Be specific about your work with such systems, perhaps detailing a project where you analyzed data or supported end-users. Highlight the impact this had on the operations and the insights gained from that experience.

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Can you explain the importance of DevOps in your business analysis role?

Describe how you leverage DevOps principles to improve collaboration between development and operations teams, ensure faster delivery times for projects, and how it positively affects the end-user experience.

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What steps do you take to ensure data integrity and quality management?

Discuss your strategies for validating data, including any tools or methodologies you rely on to maintain data quality and manage risk, especially in relation to financial reporting and analysis.

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How do you manage multiple competing priorities in your work?

Outline your prioritization techniques, such as using agile methodologies or Kanban boards, and how you communicate with stakeholders to align on what needs to be tackled first.

Join Rise to see the full answer
Why do you want to work for Shell as a Business Analyst - Endur?

Reflect on your admiration for Shell’s commitment to sustainability and innovation in energy. Mention what attracts you to the company culture, values, and the role’s unique opportunities for professional growth.

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Shell’s purpose is to power progress together by providing more and cleaner energy solutions. We believe that rising standards of living for a growing global population are likely to continue to drive demand for energy, including oil and gas, for ...

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DATE POSTED
April 23, 2025

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