HVAC Installer - job 1 of 2

As an HVAC Installer at Norfolk Air, your key responsibilities will include installing, diagnosing, and maintaining HVAC systems according to manufacturer specifications. You'll need to design and fabricate ductwork, load necessary equipment for each job, and maintain high levels of customer service. Additionally, proper documentation and keeping your workspace and company vehicle clean are crucial aspects of your role.

To apply for the HVAC Installer role at Norfolk Air, candidates typically need prior experience in HVAC installation. A valid driver's license is essential, and possessing relevant certifications may be favored. Moreover, being mechanically inclined, dedicated, and possessing a strong work ethic are aspects we highly value at Norfolk Air.

Norfolk Air is committed to your career growth by providing training and development opportunities through our Service Professionals Academy. We believe in fostering your skills while ensuring you have all the tools and resources needed to succeed in your HVAC Installer role.

HVAC Installers at Norfolk Air can expect competitive pay ranging from $18 to $35 per hour, depending on experience and skills. We recognize and reward excellence, ensuring our installers receive industry-leading compensation in the Norfolk area.

Norfolk Air offers a comprehensive benefits package for HVAC Installers, including affordable health, dental, and vision insurance, paid time off starting from day one, and a 401(k) plan with company matching. We also support new parents with parental leave and provide allowances for tools and boots, ensuring you have everything you need to perform your job effectively.

When answering this question, be specific about past projects you've completed. Discuss the types of HVAC systems you've installed, any challenges you faced, and how you overcame them. If possible, highlight your ability to work with a team and ensure customer satisfaction.

Safety is paramount in HVAC installation. Discuss the safety protocols you follow, such as wearing personal protective equipment, observing safe lifting techniques, and ensuring that all equipment is properly maintained and stored.

Mention your approach to communication with customers, ensuring you understand their needs. You can also talk about being punctual, completing work efficiently, and following up with customers to ensure they are satisfied with your services.

Share examples of situations where you've had to meet deadlines and how you remained organized and focused. Talk about your time management techniques and your ability to adapt to different challenges.

List the tools you have experience using and any specific brands or technologies you're familiar with. Being well-versed in various tools not only showcases your skills but also your adaptability to different work environments.

Provide a detailed example, outlining the problem, the steps you took to diagnose it, and the solution you implemented. Highlight your critical thinking and problem-solving skills, as well as any customer interactions that accompanied the resolution.

Explain your method for organizing tasks by urgency and importance. Discuss your ability to assess what requires immediate attention versus what can be scheduled for later, demonstrating excellent time management skills.

Mention any maintenance procedures you've carried out, such as cleaning filters, checking refrigerant levels, or replacing parts. Highlight your understanding of preventative maintenance and its role in extending system lifespans.

Discuss the importance of collaboration in HVAC installations. You could mention how you communicate with your team, share responsibilities, and how you lift each other up to ensure work is done effectively and safely.

Speak to personal values such as customer satisfaction, a passion for mechanical work, or a commitment to lifelong learning. Conveying what drives you will help interviewers see your enthusiasm for the role.