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Social Media Executive

Here’s what you’ll be doing:


Simply Business is on an exciting brand journey and we are now on the lookout for a creative and innovative Social Media Executive to help us transform our presence across our social media platforms. This exciting new role is perfect for an enthusiastic, social native who is passionate about building brands, inspiring creativity, and thinking strategically.


Reporting to our Social Media Manager, you’ll be passionate about small businesses and the self-employed, possess strong creative skills, and have a proven track record of delivering impactful social media campaigns.


As our Social Media Executive, you’ll:
  • develop and execute comprehensive social media content plans – writing engaging captions and producing compelling content, leveraging the latest trends and social media insight.
  • collaborate with the wider Brand Team – you'll be responsible for creating and curating standout social content for Simply Business in the UK, supporting our brand campaigns with expert, social-first approaches. 
  • run the day-to-day handling of our social media channels, tailoring content to suit different platforms, audiences and objectives – working with the wider Social Team to build an engaged, social community.
  • champion creativity by generating new ideas and experimenting with our content to show how our brand supports and celebrates UK SMEs. 
  • measure the success of our social activity – utilising social media tools and analytics platforms. You’ll be enthusiastic about tracking and analysing our  channel and content performance, and confident in reporting insights to stakeholders.


We’re looking for someone who is:
  • a creative, curious and proactive self-starter with excellent written, interpersonal, analytical and organisational skills.
  • passionate about social media and an expert in the UK social media landscape, including platforms like Instagram, TikTok and Facebook.
  • confident and demonstrably accomplished in producing native social media content for a variety of platforms and across a number of formats, particularly short-form video.
  • experienced in planning and executing paid brand-building social campaigns, with experience in an agency or client-facing role.
  • comfortable and experienced in working with social influencers / creators, creative agencies, or internal design teams to produce best-in-class social campaigns.
  • experienced in using social media management tools and analytics platforms, especially for measuring performance and reporting on success to stakeholders. 


(We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the bullet points above to be considered for this role.)


We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.


Are you exceptionally talented at creating content that captures attention and stops people from scrolling? Do you thrive on building social communities? Do you have great ideas for building and maintaining social accounts? If so, you might be the perfect fit for our new Social Media Executive!


About Simply Business


We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.


We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.


Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'


What are the benefits?


•ㅤwork-life balance – we support every team member in maintaining a manageable workload

•ㅤhybrid working – you have the flexibility to work remotely and connect with your colleagues in one of our hubs

•ㅤmental health and wellbeing – we give you access to tools and counselling to support your mental health

•ㅤflexible parental leave – we understand how important this time is, that’s why we offer six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver

•ㅤpaid sabbatical – as a thank you to our long-serving employees, we offer a two-week sabbatical when you’ve been here for five years. And four weeks off for those who’ve been with us for 10,15, and 20 years

•ㅤlife event leave – you can get an extra days leave every two years for those big moments in your life like moving house, welcoming a new pet, or your birthday

•ㅤa dedicated learning platform – our platform helps you develop on your personal and professional goals, including management and leadership programmes


We also make sure you’re compensated fairly


•ㅤcompetitive salary – we aim to offer a fair salary based on your experience and the market we’re in from day one

•ㅤannual bonus – the potential to earn a bonus based on business performance

•ㅤpension – we’ll match what you put into your pension up to five per cent

•ㅤprivate medical insurance – you’ll get medical insurance through BUPA that covers any pre-existing medical conditions as a core benefit

•ㅤhealth cash plan – we reimburse your everyday medical expenses

•ㅤholiday entitlement – 25 days leave, plus bank holidays (and you can also use your flexible benefits to get up to five more days)

•ㅤlife assurance – pass on a tax-free sum that’s four times your basic salary (core benefit). With the option to increase it to ten times through our flexible benefit scheme

•ㅤsalary sacrifice car scheme – option to buy a brand new, fully insured and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service)

•ㅤflexible benefits scheme – everyone gets an allocated allowance to use each year on things like critical illness cover, dental insurance, travel insurance, a gym membership, and up to five days extra holiday


Ready to join us and drive our success as a high-performing team? Apply today.

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$40000K
$55000K

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What You Should Know About Social Media Executive, Simply Business

Simply Business is on an exciting brand journey, and we're on the lookout for a creative and innovative Social Media Executive to enhance our online presence! As a Social Media Executive, you'll dive headfirst into the dynamic world of social media, crafting engaging content that resonates with our audience of small businesses and self-employed individuals. Your role will be pivotal in developing and executing comprehensive social media content plans, writing captivating captions, and producing compelling visuals that reflect the latest trends. Collaboration will be key — you'll work closely with our Brand Team to curate standout social content that supports our brand campaigns. And let’s not forget the thrill of running day-to-day operations for our social media channels, where you'll tailor content to cater to different platforms and audiences. This is a fantastic opportunity for someone who's not only enthusiastic about social media but also has a keen analytical eye to measure and report on content performance. With your creative flair and passion for building communities, you’ll champion originality and continuously strive to improve our social strategies. If you have a knack for connecting with audiences and making brands come alive online, Simply Business is the place for you. Join us in making a meaningful impact while enjoying a supportive and inclusive work environment!

Frequently Asked Questions (FAQs) for Social Media Executive Role at Simply Business
What are the responsibilities of a Social Media Executive at Simply Business?

The Social Media Executive at Simply Business plays a vital role by developing and executing comprehensive social media content plans, writing engaging captions, and creating compelling visuals. You’ll collaborate with the Brand Team to create standout social content, manage day-to-day social media operations, and analyze content performance to optimize future campaigns.

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What skills are required for the Social Media Executive position at Simply Business?

Candidates for the Social Media Executive role at Simply Business should have strong creative skills, excellent written and interpersonal abilities, and experience in producing native social media content across various platforms. Knowledge of the UK social media landscape and hands-on experience with social media management tools is also essential.

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What type of content will I create as a Social Media Executive at Simply Business?

As a Social Media Executive at Simply Business, you’ll generate diverse content ranging from engaging social media posts to short-form videos that capture the essence of our brand. You'll tailor content to suit various platforms like Instagram, TikTok, and Facebook, ensuring it resonates with our target audience of small business owners.

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Can I work remotely in the Social Media Executive role at Simply Business?

Yes! Simply Business supports hybrid working arrangements, allowing you the flexibility to work remotely while also connecting with your colleagues at one of our office hubs. This flexibility helps maintain a healthy work-life balance, which is one of our core values.

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How does Simply Business support employee growth and development?

Simply Business is committed to your professional growth. We offer a dedicated learning platform that helps you develop your skills and reach personal and professional goals. This includes access to management and leadership programs, ensuring you have the tools to thrive in your career.

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Common Interview Questions for Social Media Executive
How do you approach creating a social media content plan?

When creating a social media content plan, I first identify key objectives and target audience. Then, I analyze current trends and competitor strategies to ensure our content is engaging and relevant. Finally, I draft a monthly calendar detailing specific posts, types of content, and platforms to maximize reach.

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Can you share an example of a successful social media campaign you've managed?

Absolutely! In my previous role, I led a campaign that increased engagement by 50% in three months through innovative use of short-form video content. We tailored our approach based on audience insights and worked closely with influencers to amplify reach — it was a fantastic learning experience!

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What tools do you use to measure social media performance?

I commonly use tools like Hootsuite and Google Analytics to track performance. These tools provide detailed insights into engagement rates, audience demographics, and content effectiveness. I also utilize native platform analytics from Facebook, Instagram, and TikTok to dive into deeper metrics.

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How do you stay updated on the latest social media trends?

I subscribe to industry newsletters, follow thought leaders in the social media space, and actively engage in online communities. Additionally, I participate in webinars and workshops to keep my skills sharp and ensure our strategies are current and innovative.

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Describe how you would handle negative comments or feedback on social media.

I believe in addressing negative comments promptly and professionally. My approach would include acknowledging the issue, expressing empathy, and attempting to move the conversation away from public space if necessary. It’s all about turning a negative experience into a positive one for the brand.

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How important is brand consistency across social media platforms?

Brand consistency is crucial across all platforms, as it helps to establish a strong identity and fosters trust with our audience. I ensure that visuals, tone, and messaging reflect our brand ethos consistently, adapting only to fit the nuances of each platform to maintain engagement.

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What strategies do you use to increase audience engagement on social media?

To boost audience engagement, I focus on creating interactive content, such as polls, challenges, and questions. I also leverage user-generated content and capitalize on trends to spark conversations and prompt shares, always aiming to create a community feel around the brand.

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Why do you think storytelling is essential in social media content?

Storytelling is vital as it creates emotional connections with the audience. By weaving narratives into our content, we can better showcase our brand's values and mission, which resonates more deeply with followers and encourages them to engage with our posts and share their own stories.

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How would you handle collaborating with influencers or creators?

Collaboration with influencers is best approached through clear communication and aligned goals. I would ensure mutual understanding of campaign expectations and audience demographics, create a detailed brief, and leave room for their creativity to maintain authenticity in the content.

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What role do you think social media plays in brand positioning?

Social media plays an integral role in brand positioning by allowing us to showcase our identity and connect with our audience directly. It's a platform to highlight our values, share customer stories, and build a community around our brand, which is pivotal in differentiating us in a competitive marketplace.

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If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our team.

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Full-time, hybrid
DATE POSTED
January 12, 2025

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